Comparison

Protection 360® vs Extra Space Storage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Protection 360®

This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.

Highlights
  • Live tech support via call or chat
  • File accidental damage or mechanical breakdown claims
  • View coverage details and deductible information
  • Browse self-help articles and guides
  • Access extra benefits
Read full description

Protection 360® by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360® by Assurant® lets you: • Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers. • File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions. • View Coverage Details – Access your coverage documents and deductible info, as well as FAQs. • Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides. • Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place. Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.

About

Extra Space Storage

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

Highlights
  • Facility information access
  • Gate code storage
  • Payment management
  • Digital gate access (participating facilities)
  • Account information updates
  • Share unit access (participating facilities)
Features
Currently charting
Read full description

The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!

Screenshots

Protection 360®4 screens
Extra Space Storage4 screens

Verdict

The call

Protection 360® and Extra Space Storage both sit at 4.5 stars, but that hides the real split: 57% of Extra Space Storage's written reviews are positive against 25% of Protection 360®'s. Extra Space Storage also leads on chart position (#83 vs unranked) and update cadence (every 3 weeks vs every 6 weeks). Protection 360®'s advantage is iOS requirement (15.1 vs 17.0). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for Protection 360® against 4.5 for Extra Space Storage. Both are backed by a comparable volume of ratings — 57K and 26K respectively. Written reviews are what separate them: 25% of Protection 360®'s written reviews are positive against 57% of Extra Space Storage's.

UpkeepUpdate frequency

Protection 360® ships an update every 6 weeks, Extra Space Storage every 3 weeks. Both last shipped on October 23, 2026.

Scorecard4 real differences · 7 level
Protection 360® versus Extra Space Storage: the parameters behind the verdict, then further details
ParameterProtection 360®Extra Space Storage
PriceFreeFree
Rating4.5 (57K ratings) — better4.5 (26K ratings)
Positive reviews24.6% of reviews56.7% of reviews — better
Number of ratings57K — better26K
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#83 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.1 — better17.0
Further details — not scored
Size91 MB50 MB
Age rating4+4+
DeveloperT-MobileExtra Space Storage

Customer experience

Protection 360®

All ratings57,002 ratings
Positive88.2%
Neutral2.6%
Negative9.3%
Written reviews281 reviews
Positive24.6%
Neutral2.8%
Negative72.6%

Extra Space Storage

All ratings13,542 ratings
Positive85.7%
Neutral1.9%
Negative12.4%
Written reviews1,056 reviews
Positive56.7%
Neutral4.5%
Negative38.8%

User reviews

Protection 360®

From 57K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Quick claim processing
  • 👍 Helpful customer service

Room to improve

  • 🐛 App crashes and errors
  • 🔥 Unreliable and non-functional
  • 💰 Expensive and poor value
  • 🤯 Confusing and difficult to navigate
  • 🤔 Inconsistent policies and coverage

Extra Space Storage

From 26K App Store ratings

What we love

  • 🚀 Easy access and convenience
  • 👍 Friendly and helpful staff
  • 🔒 Secure and clean facility
  • 💡 Useful digital access features

Room to improve

  • 🐛 Glitchy and unreliable app
  • 💰 Frequent and steep price increases
  • 🔑 Issues with digital access/Bluetooth locks
  • ⏱️ Frustrating login/logout experience

Bugs and requests

Protection 360®

Reported bugs

3 issues
  • App crashes on launch
  • Claim submission process not working
  • Incorrect device information displayed

Requested features

3 requests
  • Improve app stability and reliability
  • Provide better customer support
  • Offer more transparent and fair pricing

Extra Space Storage

Reported bugs

3 issues
  • App crashes or fails to load
  • Digital access not working as expected
  • Inconsistent user experience across updates

Requested features

3 requests
  • Ability to manage account details through app
  • Improved digital access reliability and consistency
  • Notification for upcoming price changes

In-app purchases

None

Protection 360®

No in-app purchases

None

Extra Space Storage

No in-app purchases

Questions

Is Protection 360® free?
Protection 360® is free to download, with no in-app purchases.
Is Extra Space Storage free?
Extra Space Storage is free to download, with no in-app purchases.
Which has better reviews, Protection 360® or Extra Space Storage?
Protection 360® is rated higher. Protection 360® averages 4.5 out of 5 from 57K ratings, while Extra Space Storage averages 4.5 from 26K ratings.
Do Protection 360® or Extra Space Storage have ads?
Neither Protection 360® nor Extra Space Storage shows ads.
Which is updated more often, Protection 360® or Extra Space Storage?
Protection 360® ships an update every 6 weeks, and Extra Space Storage every 3 weeks. Most recently, Protection 360® was updated on October 23, 2026 and Extra Space Storage on October 23, 2026.

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