Protection 360® vs Extra Space Storage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Protection 360®
This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.
- Live tech support via call or chat
- File accidental damage or mechanical breakdown claims
- View coverage details and deductible information
- Browse self-help articles and guides
- Access extra benefits
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Protection 360® by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360® by Assurant® lets you: • Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers. • File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions. • View Coverage Details – Access your coverage documents and deductible info, as well as FAQs. • Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides. • Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place. Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.
Extra Space Storage
Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.
- Facility information access
- Gate code storage
- Payment management
- Digital gate access (participating facilities)
- Account information updates
- Share unit access (participating facilities)
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The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!
Screenshots
Verdict
Protection 360® and Extra Space Storage both sit at 4.5 stars, but that hides the real split: 57% of Extra Space Storage's written reviews are positive against 25% of Protection 360®'s. Extra Space Storage also leads on chart position (#83 vs unranked) and update cadence (every 3 weeks vs every 6 weeks). Protection 360®'s advantage is iOS requirement (15.1 vs 17.0). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for Protection 360® against 4.5 for Extra Space Storage. Both are backed by a comparable volume of ratings — 57K and 26K respectively. Written reviews are what separate them: 25% of Protection 360®'s written reviews are positive against 57% of Extra Space Storage's.
Protection 360® ships an update every 6 weeks, Extra Space Storage every 3 weeks. Both last shipped on October 23, 2026.
| Parameter | Protection 360® | Extra Space Storage |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (57K ratings) — better | 4.5 (26K ratings) |
| Positive reviews | 24.6% of reviews | 56.7% of reviews — better |
| Number of ratings | 57K — better | 26K |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #83 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 91 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | T-Mobile | Extra Space Storage |
Customer experience
Protection 360®
Extra Space Storage
User reviews
Protection 360®
From 57K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Quick claim processing
- 👍 Helpful customer service
Room to improve
- 🐛 App crashes and errors
- 🔥 Unreliable and non-functional
- 💰 Expensive and poor value
- 🤯 Confusing and difficult to navigate
- 🤔 Inconsistent policies and coverage
Extra Space Storage
From 26K App Store ratingsWhat we love
- 🚀 Easy access and convenience
- 👍 Friendly and helpful staff
- 🔒 Secure and clean facility
- 💡 Useful digital access features
Room to improve
- 🐛 Glitchy and unreliable app
- 💰 Frequent and steep price increases
- 🔑 Issues with digital access/Bluetooth locks
- ⏱️ Frustrating login/logout experience
Bugs and requests
Protection 360®
Reported bugs
3 issues- App crashes on launch
- Claim submission process not working
- Incorrect device information displayed
Requested features
3 requests- Improve app stability and reliability
- Provide better customer support
- Offer more transparent and fair pricing
Extra Space Storage
Reported bugs
3 issues- App crashes or fails to load
- Digital access not working as expected
- Inconsistent user experience across updates
Requested features
3 requests- Ability to manage account details through app
- Improved digital access reliability and consistency
- Notification for upcoming price changes
In-app purchases
Protection 360®
No in-app purchases
Extra Space Storage
No in-app purchases
Questions
Is Protection 360® free?
Is Extra Space Storage free?
Which has better reviews, Protection 360® or Extra Space Storage?
Do Protection 360® or Extra Space Storage have ads?
Which is updated more often, Protection 360® or Extra Space Storage?
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