Protection 360® User Reviews

Customer Experience

Positive experience24.8% of reviews
Neutral3.0% of reviews
Negative experience72.2% of reviews

~ Based on 270 written reviews from the US App Store.

What users say

Is Protection 360® Safe?

Protection 360® appears safe based on user ratings. AppsHunter Safety Score for Protection 360® is 91/100.

This assessment is based on 54,922 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.5% of ratings point to a safe experience
2.6% of ratings suggest some concerns
8.9% of ratings point to a risky experience

~ Based on 50,812 App Store ratings for Protection 360®.

Is Protection 360® Legit?

Protection 360® appears to be a legitimate app. AppsHunter Legitimacy Score for Protection 360® is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Superb service

Loved everything no need for improvement quick and easy ! Very convienent .

claim filing

you make it difficult to file a claim

Service isnt the best

Overall I think protection costs can be lower especially as deductibles, when most pay a monthly cost & don’t break or loose their devices even complimentary giving a newer device in the same tier shouldn’t be an issue making sure we can all access better and service. Since some older devices don’t connect to what’s offered and still in the same tier costing assurant $0 to provide even better quality to customers using the service.
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Claim

Excelente

File claim

T-Mobile you made it not worth the free screen
Keep your claim horrible network

Horrible customer support

Horrible customer support- wish I ever signed up with them

Thank you so much

Jordan helped me tremendously recovering my account thank you guys so much for having this app and being so patient and understanding I definitely will be referring

Toooo hard

Have been trying

Dog water app

1.)takes the same info 15 times way too repetitive.
2.) I pay for device protection and they denied a claim for a simple front screen replacement. Absolute joke. Not paying for protection ever again from T-mobile.

No me gusta

No resuelven mucho

Absolutely frustrated

I have been met with nothing but ridiculousness trying to get my front screen replaced that comes with a service fee are you kidding me. I have had to put in my phone number at least 10 times so far and I'm on a page was telling me to turn off my Find My iPhone iPhone which I've never used before and I can't get past this page so yeah thanks for nothing
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Over Rated

I have had the worst experience with this app. Do not even have internet connection, what a joke, paying and paying for (?)

Worst thieves ever

Total theft never pays never fix pure fraud!!!!

Very Bad

Even the featured pictures on here I definitely don’t have the option to use. The tech support it’s available, tips work,

3 weeks run around

Don’t choose this, these reviews are lies and bots. The system is awful, the management is awful, they fix nothing and run you in circles for 3 weeks. You have to log in 3 or 4 different times and no person to speak with. It’s terrible and all run by AI

Great

Great!

Service

It was great

I HATE IT HUGE. REGRET!!

I have a dislike for this app and Apple! My account has not been the same! My email GONE!

En serio

Pago 20 dólares por mes y trato de hacer un reclamo desde la app y lo que me dice que hay un error del sistema.

Filing a claim

App totally stinks! Tried 3 separate times, triple checking accuracy of submitted info, each time the last step results in “Something went wrong” message. TMobile trying to avoid honoring their Life360 Obligations!!!