Protection 360® vs Assurant TechPro

Protection 360® by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360® by Assurant® lets you: • Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers. • File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions. • View Coverage Details – Access your coverage documents and deductible info, as well as FAQs. • Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides. • Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place. Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.

Assurant TechPro is the smart, one-stop solution for world-class tech support and assistance for all of your connected devices. The Assurant TechPro app is a smart amenity designed for residents living in participating communities. It gives you access to live premium tech support and it helps you with virtually any consumer electronic device through a support channel that’s convenient for you. Register in the app with your email and phone number to activate services and verify your eligibility. With Assurant TechPro, you can: • Connect instantly with our U.S.-based tech pros via call or chat for support of all your connected devices. • Access support for any electronic device, including smartphones, printers, routers, game consoles, smart TVs, and thermostats. • Share your smartphone screen or camera with a support analyst to help diagnose smart device issues. • Use the My Devices feature to create an inventory of your smart tech devices. • Access thousands of device-specific tips, tricks, and step-by-step quick fixes. Assurant TechPro is brought to you by Assurant®, a Fortune 500 company that keeps more than 300 million people around the world connected, protected, and supported.