Comparison

Asset Essentials vs Genetec Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Asset Essentials

Manage maintenance tasks and assets from anywhere with this mobile solution. Access work orders, track time, scan QR codes, and capture images on the go. Improve team efficiency by eliminating office trips for task updates.

Highlights
  • Offline access to work orders and assets
  • Work timer and editing functionality
  • Search and filter capabilities
  • QR code scanning for assets and parts
  • Camera integration for image capture
  • Geolocation for asset and work order tagging
Features
Read full description

Download the mobile app version of Asset Essentials by Brightly Software, a Siemens company. Your maintenance management solution should be as mobile as you are. The mobile app gives you access to all the powerful core capabilities of the Asset Essentials solution, like maintenance requests and work orders, plus: - Access to work orders and assets anywhere, online and offline - Work timers associated with tasks and editing functionality - Search and filter capabilities - QR codes for scanning and accessing parts or assets quickly - Camera integration to capture and associate images to related records - Geolocation for tagging assets and work orders, plus visual navigation By downloading the app, technicians are able to increase productivity on-the-go. You can eliminate trips to the office for the next task to improve your team’s efficiency! The Asset Essentials mobile app can be accessed through any Apple smartphone or tablet device, such as iPhones or iPads, that meet our hardware and operating system requirements.

About

Genetec Mobile

Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.

Highlights
  • Access video surveillance, access control, and ALPR
  • Control PTZ cameras and view live/playback video
  • Manage access points and door controls
  • Utilize ALPR hotlists and plate reads
  • Manage incidents with Mission Control
  • Receive push notifications for alarms and events
  • Stream and share live video from your device
Features
Read full description

Stay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats. Provides a unified experience: · Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR · Control PTZ cameras, view live and playback video, and add bookmarks · Lock and unlock doors and monitor access points · Add plates to hotlists and receive license plate reads and hits · Take ownership of active incidents with Mission Control™ · Arm and disarm intrusion areas · Keep track of alarms and events with push notifications · View security entities easily using the map-based interface Enhances collaboration: · Security Desk operators can track mobile users on the map with geo-localization · Stream and capture live video with your device and share it with other operators · Initiate communications using in-app messaging and Sipelia™ calling functionalities · Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page. Requirements: · Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.

Screenshots

Asset Essentials4 screens
Genetec Mobile4 screens

Verdict

The call

The clearest difference is rating: Genetec Mobile at 3.2 against Asset Essentials's 2.8. Genetec Mobile also leads on monetization model (free vs freemium). Asset Essentials's advantage is ratings volume (238 vs 38). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Genetec Mobile holds the better App Store score, 3.2 against 2.8. That said, the two scores are not equally well evidenced: Asset Essentials has 238 ratings behind it against 38, so its average is the more settled of the two. Written reviews complicate that: 15% of Asset Essentials's written reviews are positive against 14% of Genetec Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. Both last shipped on November 2, 2026.

Scorecard3 real differences · 7 level
Asset Essentials versus Genetec Mobile: the parameters behind the verdict, then further details
ParameterAsset EssentialsGenetec Mobile
PriceFreeFree
Rating2.8 (238 ratings)3.2 (38 ratings) — better
Positive reviews15.2% of reviews — better13.6% of reviews
Number of ratings238 — better38
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size172 MB222 MB
Age rating4+4+
DeveloperBrightly Software, Inc.Genetec

Customer experience

Asset Essentials

All ratings238 ratings
Positive42.4%
Neutral2.9%
Negative54.6%
Written reviews79 reviews
Positive15.2%
Neutral2.5%
Negative82.3%

Genetec Mobile

All ratings37 ratings
Positive48.6%
Neutral10.8%
Negative40.5%
Written reviews22 reviews
Positive13.6%
Neutral22.7%
Negative63.6%

Bugs and requests

Asset Essentials

Reported bugs

19 issues
  • Keyboard won't appear for Custom Fields entry
  • Login save dialog disappears too quickly
  • Photo upload fails under iOS Limited Photos permission
  • App crashes when issuing parts
  • Work order status dropdown shows blank with no options
Show 14 more
  • Location access not functioning properly
  • App crashes when opening work orders with data loss
  • Slow work order loading (up to 2 minutes)
  • Cannot attach files and photos to work orders
  • Parts search returns no results despite correct keywords
  • App randomly saves incorrect work order titles
  • Session expires while actively using the app
  • Black screen after splash screen on launch
  • App requires reinstall after updates
  • Picture upload shows only previously uploaded images
  • Scroll position resets to top after selecting work order
  • App crashes on startup before login screen
  • Bad gateway error messages
  • Photos clipped when taken within app

Requested features

11 requests
  • Persistent login option for personal devices
  • Auto-fill for commonly used fields
  • Prioritize frequently used options at top of dropdown lists
  • Push notifications for new work order assignments
  • Improved filtering system for work orders
Show 6 more
  • Visible comment and association sections in mobile app
  • Better search with keyword exclusion options
  • Maintain scroll position when returning to work order list
  • Simplified interface for non-technical users
  • Custom Fields keyboard support
  • Work order status dropdown functionality

Genetec Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Asset Essentials

No in-app purchases

None

Genetec Mobile

No in-app purchases

Questions

Is Asset Essentials free?
Asset Essentials is free to download, with no in-app purchases.
Is Genetec Mobile free?
Genetec Mobile is free to download, with no in-app purchases.
Which has better reviews, Asset Essentials or Genetec Mobile?
Genetec Mobile is rated higher. Asset Essentials averages 2.8 out of 5 from 238 ratings, while Genetec Mobile averages 3.2 from 38 ratings.
Do Asset Essentials or Genetec Mobile have ads?
Neither Asset Essentials nor Genetec Mobile shows ads.
Which is updated more often, Asset Essentials or Genetec Mobile?
Asset Essentials ships an update monthly, and Genetec Mobile monthly. Most recently, Asset Essentials was updated on November 2, 2026 and Genetec Mobile on November 2, 2026.

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