Asset Essentials vs Genetec Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Asset Essentials
Manage maintenance tasks and assets from anywhere with this mobile solution. Access work orders, track time, scan QR codes, and capture images on the go. Improve team efficiency by eliminating office trips for task updates.
- Offline access to work orders and assets
- Work timer and editing functionality
- Search and filter capabilities
- QR code scanning for assets and parts
- Camera integration for image capture
- Geolocation for asset and work order tagging
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Download the mobile app version of Asset Essentials by Brightly Software, a Siemens company. Your maintenance management solution should be as mobile as you are. The mobile app gives you access to all the powerful core capabilities of the Asset Essentials solution, like maintenance requests and work orders, plus: - Access to work orders and assets anywhere, online and offline - Work timers associated with tasks and editing functionality - Search and filter capabilities - QR codes for scanning and accessing parts or assets quickly - Camera integration to capture and associate images to related records - Geolocation for tagging assets and work orders, plus visual navigation By downloading the app, technicians are able to increase productivity on-the-go. You can eliminate trips to the office for the next task to improve your team’s efficiency! The Asset Essentials mobile app can be accessed through any Apple smartphone or tablet device, such as iPhones or iPads, that meet our hardware and operating system requirements.
Genetec Mobile
Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.
- Access video surveillance, access control, and ALPR
- Control PTZ cameras and view live/playback video
- Manage access points and door controls
- Utilize ALPR hotlists and plate reads
- Manage incidents with Mission Control
- Receive push notifications for alarms and events
- Stream and share live video from your device
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Stay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats. Provides a unified experience: · Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR · Control PTZ cameras, view live and playback video, and add bookmarks · Lock and unlock doors and monitor access points · Add plates to hotlists and receive license plate reads and hits · Take ownership of active incidents with Mission Control™ · Arm and disarm intrusion areas · Keep track of alarms and events with push notifications · View security entities easily using the map-based interface Enhances collaboration: · Security Desk operators can track mobile users on the map with geo-localization · Stream and capture live video with your device and share it with other operators · Initiate communications using in-app messaging and Sipelia™ calling functionalities · Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page. Requirements: · Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.
Screenshots
Verdict
The clearest difference is rating: Genetec Mobile at 3.2 against Asset Essentials's 2.8. Genetec Mobile also leads on monetization model (free vs freemium). Asset Essentials's advantage is ratings volume (238 vs 38). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Genetec Mobile holds the better App Store score, 3.2 against 2.8. That said, the two scores are not equally well evidenced: Asset Essentials has 238 ratings behind it against 38, so its average is the more settled of the two. Written reviews complicate that: 15% of Asset Essentials's written reviews are positive against 14% of Genetec Mobile's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly monthly. Both last shipped on November 2, 2026.
| Parameter | Asset Essentials | Genetec Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (238 ratings) | 3.2 (38 ratings) — better |
| Positive reviews | 15.2% of reviews — better | 13.6% of reviews |
| Number of ratings | 238 — better | 38 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 172 MB | 222 MB |
| Age rating | 4+ | 4+ |
| Developer | Brightly Software, Inc. | Genetec |
Customer experience
Asset Essentials
Genetec Mobile
Bugs and requests
Asset Essentials
Reported bugs
19 issues- Keyboard won't appear for Custom Fields entry
- Login save dialog disappears too quickly
- Photo upload fails under iOS Limited Photos permission
- App crashes when issuing parts
- Work order status dropdown shows blank with no options
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- Location access not functioning properly
- App crashes when opening work orders with data loss
- Slow work order loading (up to 2 minutes)
- Cannot attach files and photos to work orders
- Parts search returns no results despite correct keywords
- App randomly saves incorrect work order titles
- Session expires while actively using the app
- Black screen after splash screen on launch
- App requires reinstall after updates
- Picture upload shows only previously uploaded images
- Scroll position resets to top after selecting work order
- App crashes on startup before login screen
- Bad gateway error messages
- Photos clipped when taken within app
Requested features
11 requests- Persistent login option for personal devices
- Auto-fill for commonly used fields
- Prioritize frequently used options at top of dropdown lists
- Push notifications for new work order assignments
- Improved filtering system for work orders
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- Visible comment and association sections in mobile app
- Better search with keyword exclusion options
- Maintain scroll position when returning to work order list
- Simplified interface for non-technical users
- Custom Fields keyboard support
- Work order status dropdown functionality
Genetec Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Asset Essentials
No in-app purchases
Genetec Mobile
No in-app purchases
Questions
Is Asset Essentials free?
Is Genetec Mobile free?
Which has better reviews, Asset Essentials or Genetec Mobile?
Do Asset Essentials or Genetec Mobile have ads?
Which is updated more often, Asset Essentials or Genetec Mobile?
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