Comparison

Gist Live Chat vs Chatwoot

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gist Live Chat

Connect with website visitors, leads, and customers in real-time. This app consolidates sales, marketing, and support conversations into a single inbox, allowing for engaging, friendly interactions across multiple platforms. Respond to inquiries instantly, anywhere, to convert more visitors into leads.

Highlights
  • Team inbox for all conversations
  • Real-time visitor and customer chat
  • Convert visitors into leads
  • Engaging messages with emoji/GIFs
  • Manage conversation status
  • Cross-platform communication
Features
Read full description

Get access to Gist team inbox and talk to your visitors, leads and customers right from your iPhone. Gist Live Chat brings together all your sales, marketing, and customer support conversations to one place. Treat your customers well and make them feel appreciated with real-time conversations. Turn more visitors into leads by answering all of their questions on the spot. Gist is designed to feel simple and familiar to your customers. They can talk to you like friends and family. Your visitors and customers can have real, engaging conversations with your team no matter where they are - inside your app, on your website, or via email. Be in the conversation, even when you’re away from your desk with the Gist mobile app. The app is an easy way to: View and respond to all customer conversations Send engaging messages using emoji and GIFs View and change the status of conversations (open, snoozed, closed)

About

Chatwoot

Engage with customers in real-time, manage conversations on the go, and collaborate with your team. Receive instant notifications to stay updated on system activities and customer inquiries, ensuring no interaction is missed.

Highlights
  • Real-time customer engagement
  • On-the-go conversation management
  • Instant system activity notifications
  • Team collaboration with private notes
  • Conversation status assignment
  • Streamlined customer interaction
Features
Read full description

Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.

Screenshots

Gist Live Chat4 screens
Chatwoot4 screens

Verdict

The call

The clearest difference is update cadence: Chatwoot at weekly against Gist Live Chat's every 2 months. Gist Live Chat's advantage is rating (4.2 vs 3.9) and iOS requirement (12.4 vs 16.4). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Gist Live Chat holds the better App Store score, 4.2 against 3.9. Both are backed by a comparable volume of ratings — 16 and 14 respectively. Written reviews complicate that: 50% of Gist Live Chat's written reviews are positive against 54% of Chatwoot's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Gist Live Chat ships an update every 2 months, Chatwoot weekly. The most recent releases landed on November 3, 2026 and November 11, 2026 respectively.

Scorecard3 real differences · 7 level
Gist Live Chat versus Chatwoot: the parameters behind the verdict, then further details
ParameterGist Live ChatChatwoot
PriceFreeFree
Rating4.2 (16 ratings) — better3.9 (14 ratings)
Positive reviews50.0% of reviews54.1% of reviews — better
Number of ratings16 — better14
Update frequencyEvery 2 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.4 — better16.4
Further details — not scored
Size32 MB92 MB
Age rating4+4+
DeveloperRaghavender Rao JittaChatwoot Inc

Customer experience

Gist Live Chat

All ratings16 ratings
Positive81.3%
Neutral0.0%
Negative18.8%
Written reviews8 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Chatwoot

All ratings14 ratings
Positive78.6%
Neutral0.0%
Negative21.4%
Written reviews61 reviews
Positive54.1%
Neutral14.8%
Negative31.1%

In-app purchases

None

Gist Live Chat

No in-app purchases

None

Chatwoot

No in-app purchases

Questions

Is Gist Live Chat free?
Gist Live Chat is free to download, with no in-app purchases.
Is Chatwoot free?
Chatwoot is free to download, with no in-app purchases.
Which has better reviews, Gist Live Chat or Chatwoot?
Gist Live Chat is rated higher. Gist Live Chat averages 4.2 out of 5 from 16 ratings, while Chatwoot averages 3.9 from 14 ratings.
Do Gist Live Chat or Chatwoot have ads?
Neither Gist Live Chat nor Chatwoot shows ads.
Which is updated more often, Gist Live Chat or Chatwoot?
Gist Live Chat ships an update every 2 months, and Chatwoot weekly. Most recently, Gist Live Chat was updated on November 3, 2026 and Chatwoot on November 11, 2026.

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