myPrivia vs MYIO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myPrivia
Connect with your healthcare team and manage your health needs through a personalized and secure platform. Access your care team, view tailored health content, and manage appointments and prescriptions with ease.
- Secure login
- Access care team
- Tailored health content
- View alerts and appointments
- Check-in for visits
- Manage prescriptions
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myPrivia makes it easy for you to stay connected to your healthcare. Our secure log-in enables a more personalized experience, including easy access to your care team and tailored health content. The new layout features an at-a-glance view of alerts and upcoming appointments, the ability to check-in or start a virtual visit with one tap, and manage your prescriptions. myPrivia offers convenience and personalized care, delivering your health your way.
MYIO
Manage your behavioral health information and care with this patient portal. Update personal details, set communication preferences, review statements, and pay balances. Access is granted through your mental health provider.
- Update personal and contact details
- Set communication preferences
- Review statements
- Pay balances
- Receive reminders and messages
- Enable push notifications
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MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to: - Update personal and contact details - Set communication preferences with your mental health provider - Review statements - Easily pay balances To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.
Screenshots
Verdict
The clearest difference is rating: MYIO at 4.8 against myPrivia's 3.8. MYIO also leads on iOS requirement (15.0 vs 17.0). myPrivia's advantage is review sentiment (41% vs 30%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MYIO holds the better App Store score, 4.8 against 3.8. Both are backed by a comparable volume of ratings — 9.9K and 27K respectively. Written reviews complicate that: 41% of myPrivia's written reviews are positive against 30% of MYIO's, so the app with the better star average is not the one people write more warmly about.
myPrivia ships an update every 5 weeks, MYIO monthly. Both last shipped on November 8, 2026.
| Parameter | myPrivia | MYIO |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (9.9K ratings) | 4.8 (27K ratings) — better |
| Positive reviews | 41.3% of reviews — better | 30.4% of reviews |
| Number of ratings | 9.9K | 27K — better |
| Update frequency | Every 5 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #162 | #100 — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 44 MB | 54 MB |
| Age rating | 4+ | 12+ |
| Developer | Privia Health LLC | Valant Medical Solutions, Inc |
Customer experience
myPrivia
MYIO
User reviews
myPrivia
From 9.9K App Store ratingsWhat we love
- 🚀 Great communication
- 🚀 Easy to navigate
- 👍 User-friendly
- 👍 Helpful for accessing medical records
Room to improve
- 🐛 Frequent crashes and bugs
- 🐛 Unreliable messaging and notifications
- 🐛 Inconsistent user experience
- 🐛 Difficult to access medical information
- 🔒 Privacy and security concerns
MYIO
From 27K App Store ratingsWhat we love
- 👍 Seamless intake process
- 🚀 Excellent video call quality
- 💡 Useful appointment scheduling
Room to improve
- 🐛 Frequent login issues
- 👎 Unreliable messaging system
- 🤯 Frustrating user interface
- 🔒 Privacy concerns with personal data collection
- 🔋 Drains device battery quickly
Bugs and requests
myPrivia
Reported bugs
4 issues- Login issues and password reset problems
- Inability to view past medical records
- Inconsistent display of test results and lab data
- Messaging functionality not working as expected
Requested features
5 requests- Ability to delete old messages
- Improved integration with Apple Health
- Streamlined navigation and user flow
- Better mobile optimization and responsiveness
- Enhanced security and privacy features
MYIO
Reported bugs
4 issues- White screen on app launch
- Inability to log in with saved credentials
- Inconsistent behavior when updating payment information
- Video and audio issues during telehealth sessions
Requested features
4 requests- Add push notifications for messages and appointments
- Improve mobile optimization and support for tablets
- Integrate with calendar apps for easier scheduling
- Provide more transparency around data usage and privacy
In-app purchases
myPrivia
No in-app purchases
MYIO
No in-app purchases
