Comparison

Ultra Mobile vs CaptionCall

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ultra Mobile

Manage your wireless account with affordable talk, text, and data plans on the T-Mobile 5G Network. Enjoy unlimited nationwide calling, global texting, and free international calling to over 90 destinations. Access features like free mobile hotspot and no annual contracts.

Highlights
  • Affordable talk, text, and data plans
  • T-Mobile 5G Network coverage
  • Unlimited nationwide talk
  • Global text and international calling
  • Free mobile hotspot
  • No annual contracts
Features
Read full description

Ultra Mobile provides everything you want in wireless for less, so that you can stay connected to your world, without compromise. With a variety of Single and Multi-Month plans, all on the T-Mobile 5G Network, we help you stay connected with the best talk, text, and data plans available. Ultra Mobile gives you the best value in wireless with: • Unlimited Nationwide Talk, with Global Text • Free Unlimited Talk to 90+ International Destinations • Nationwide Coverage & High-Speed Data on America’s fastest 5G prepaid network • Free Mobile Hotspot • No Annual Contract • Free International Features • New plans with up to twice the data for the same price! Select the latest plans, manage your account, track account balances, activate a replacement SIM and more. Download the Ultra Mobile app today! Supported Accounts: Ultra, Flex, PayGo Unsupported Accounts: Tourist

About

CaptionCall

This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.

Highlights
  • Live call captioning
  • Real-time transcription
  • Customizable display
  • Secure and private
  • Use WiFi or mobile data
  • Voicemail alerts
Features
Read full description

CaptionCall Mobile empowers deaf and hard-of-hearing individuals to make and receive phone calls with instant live captions. CaptionCall Mobile offers captioned phone calls in real-time at no cost to qualified deaf and hard-of-hearing users in an easy-to-use mobile app that integrates seamlessly into daily life and work. Why CaptionCall? No more landlines. CaptionCall Mobile goes where you go, allowing you to make and receive captioned calls from your mobile device anywhere with WiFi or mobile data service. Fast, accurate, and easy, CaptionCall automatically transcribes both sides of your conversation in a customizable easy-to-read format, using advanced voice to text for deaf and hard-of-hearing that is 100% private and secure. Accurate call captions appear in real-time for free-flowing, natural conversation. No cost, ever. As an FCC-approved captioned call service, CaptionCall provides 100% no-cost call captioning to those with qualified hearing loss, thanks to a federally-administered fund. GETTING STARTED WITH CAPTIONCALL MOBILE IS EASY: 1. Install the CaptionCall Mobile app 2. Create an account. You must provide accurate account information to meet federal requirements and enable your service. 3. Receive your new CaptionCall Mobile phone number for making and receiving captioned calls. Or you can continue using your existing phone number and automatically forward them to CaptionCall Mobile on your mobile device or tablet for captioning. 4. Tap “Allow” when asked to grant permissions to CaptionCall Mobile. You'll have quick access to your saved contacts, captioned voicemail and voicemail alerts, and can dial and receive calls from any phone number, just like your regular phone. 5. Use CaptionCall Mobile to start making calls with instant live captions. CaptionCall Mobile is exclusively for people with hearing loss who need captions to use the phone effectively in the United States only. CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal. Please report any bugs and feedback to Happy calling! Thanks, The CaptionCall Mobile Team

Screenshots

Ultra Mobile4 screens
CaptionCall4 screens

Verdict

The call

Ultra Mobile and CaptionCall both sit at 4.7 stars, but that hides the real split: 74% of CaptionCall's written reviews are positive against 51% of Ultra Mobile's. Ultra Mobile's advantage is ratings volume (14K vs 3.6K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Ultra Mobile against 4.8 for CaptionCall. Both are backed by a comparable volume of ratings — 14K and 3.6K respectively. Written reviews are what separate them: 51% of Ultra Mobile's written reviews are positive against 74% of CaptionCall's.

UpkeepUpdate frequency

Ultra Mobile ships an update monthly, CaptionCall fortnightly. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
Ultra Mobile versus CaptionCall: the parameters behind the verdict, then further details
ParameterUltra MobileCaptionCall
PriceFreeFree
Rating4.7 (14K ratings)4.8 (3.6K ratings) — better
Positive reviews51.0% of reviews74.2% of reviews — better
Number of ratings14K — better3.6K
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, Apple Watch — better
Requires iOS15.0 — better16.0
Further details — not scored
Size34 MB110 MB
Age rating4+4+
DeveloperUVNV, Inc.MachineGenius

Customer experience

Ultra Mobile

All ratings14,358 ratings
Positive92.8%
Neutral2.7%
Negative4.5%
Written reviews157 reviews
Positive51.0%
Neutral8.3%
Negative40.8%

CaptionCall

All ratings3,565 ratings
Positive96.5%
Neutral1.3%
Negative2.2%
Written reviews159 reviews
Positive74.2%
Neutral6.9%
Negative18.9%

User reviews

Ultra Mobile

From 14K App Store ratings

What we love

  • 💰 Affordable pricing
  • 🌍 Good international coverage
  • 📱 Easy to use app
  • 🤖 Intuitive app functionality
  • 🔍 Helpful account management features

Room to improve

  • 🔌 Unreliable network coverage
  • 🤖 Buggy and glitchy app
  • 🔍 Poor customer support
  • 🔑 Account login issues
  • 🔍 Lack of transparency on data usage

CaptionCall

From 3.6K App Store ratings

What we love

  • 👍 Great captioning quality
  • 🚀 Fast and accurate transcription
  • 🔓 Ability to use own phone number
  • 💡 Saves call transcripts for reference
  • 👍 Helpful for hearing-impaired users

Room to improve

  • 🐛 Occasional dropped calls
  • 🐛 Inconsistent performance
  • 🔒 Privacy concerns with personal data
  • 🐛 Caller ID issues
  • 🐛 Difficulty with voicemail

Bugs and requests

Ultra Mobile

Reported bugs

4 issues
  • App login repeatedly failing
  • Incorrect data usage reporting
  • Inability to manage PayGo and prepaid plans
  • Accounts being suspended without explanation

Requested features

4 requests
  • Add support for eSIM
  • Improve app localization with more language options
  • Provide call history and detailed usage data
  • Offer refunds or prorated credits for unused service

CaptionCall

Reported bugs

3 issues
  • Login/connection issues
  • Captions not showing up during calls
  • Keypad blocking captions

Requested features

4 requests
  • Automatic language detection and switching
  • Text-to-speech functionality for mute users
  • Customizable tone/volume settings
  • Improved integration with phone dialer

In-app purchases

None

Ultra Mobile

No in-app purchases

None

CaptionCall

No in-app purchases

Questions

Is Ultra Mobile free?
Ultra Mobile is free to download, with no in-app purchases.
Is CaptionCall free?
CaptionCall is free to download, with no in-app purchases.
Which has better reviews, Ultra Mobile or CaptionCall?
CaptionCall is rated higher. Ultra Mobile averages 4.7 out of 5 from 14K ratings, while CaptionCall averages 4.8 from 3.6K ratings.
Do Ultra Mobile or CaptionCall have ads?
Neither Ultra Mobile nor CaptionCall shows ads.
Which is updated more often, Ultra Mobile or CaptionCall?
Ultra Mobile ships an update monthly, and CaptionCall fortnightly. Most recently, Ultra Mobile was updated on September 23, 2026 and CaptionCall on September 24, 2026.

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