Chatwoot vs Chative
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Chatwoot
Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.
- Real-time customer engagement
- On-the-go conversation follow-up
- Instant system activity notifications
- Team collaboration with private notes
- Conversation status management
- Assign conversations to team members
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Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.
Chative
This application helps small and medium-sized businesses manage customer interactions across multiple channels. It offers a shared inbox for support, detailed customer profiles, and 24/7 engagement to enhance customer relationships and drive repeat business.
- Omni-channel messaging
- Shared inbox for support
- Customer profile insights
- 24/7 customer engagement
- Website and social media integration
- Automation features
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Chative is developing an online messaging application to help small business owners, medium-sized sales & support teams engage inbound leads effectively via connected chat on websites and social media. We focus on disrupting the norms, both visually and functionally, empowered by robust automation and immaculate UI&UX. Use Chative to: 1. Support your customers in a shared inbox so you don't have to switch back and forth between channels to support customers. 2. View your customer profile such as name, email, phone number, activities on your website so you can have a deeper understanding of them. 3. Provide dedicated support 24/7 so you won't lose connection with your customers. Everyone likes dedicated service, a good product can always keep in touch with your customers without any interruption. So, taking care of them and providing them with the answers whenever they need will gain a considerable impression. Customers will be delighted and return to your business many times later. We hope you’ll give Chative a try. Having trouble? Please contact help@chative.io.
Screenshots
Verdict
The clearest difference is review sentiment: Chative at 100% against Chatwoot's 55%. Chative also leads on iOS requirement (14.0 vs 16.4). Chatwoot's advantage is rating (4.1 vs 3.7) and update cadence (every 11 days vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chatwoot holds the better App Store score, 4.1 against 3.7. Both are backed by a comparable volume of ratings — 13 and 3 respectively. Written reviews complicate that: 55% of Chatwoot's written reviews are positive against 100% of Chative's, so the app with the better star average is not the one people write more warmly about.
Chatwoot ships an update every 11 days, Chative monthly. The most recent releases landed on September 23, 2026 and August 18, 2026 respectively.
| Parameter | Chatwoot | Chative |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (13 ratings) — better | 3.7 (3 ratings) |
| Positive reviews | 55.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 13 — better | 3 |
| Update frequency | Every 11 days — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.4 | 14.0 — better |
| Further details — not scored | ||
| Size | 73 MB | 37 MB |
| Age rating | 4+ | 12+ |
| Developer | Chatwoot Inc | WISEBIT PTE. LTD. |
Customer experience
Chatwoot
Chative
In-app purchases
Chatwoot
No in-app purchases
Chative
No in-app purchases









