Comparison

Chatwoot vs Chative

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chatwoot

Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.

Highlights
  • Real-time customer engagement
  • On-the-go conversation follow-up
  • Instant system activity notifications
  • Team collaboration with private notes
  • Conversation status management
  • Assign conversations to team members
Features
Read full description

Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.

About

Chative

This application helps small and medium-sized businesses manage customer interactions across multiple channels. It offers a shared inbox for support, detailed customer profiles, and 24/7 engagement to enhance customer relationships and drive repeat business.

Highlights
  • Omni-channel messaging
  • Shared inbox for support
  • Customer profile insights
  • 24/7 customer engagement
  • Website and social media integration
  • Automation features
Read full description

Chative is developing an online messaging application to help small business owners, medium-sized sales & support teams engage inbound leads effectively via connected chat on websites and social media. We focus on disrupting the norms, both visually and functionally, empowered by robust automation and immaculate UI&UX. Use Chative to: 1. Support your customers in a shared inbox so you don't have to switch back and forth between channels to support customers. 2. View your customer profile such as name, email, phone number, activities on your website so you can have a deeper understanding of them. 3. Provide dedicated support 24/7 so you won't lose connection with your customers. Everyone likes dedicated service, a good product can always keep in touch with your customers without any interruption. So, taking care of them and providing them with the answers whenever they need will gain a considerable impression. Customers will be delighted and return to your business many times later. We hope you’ll give Chative a try. Having trouble? Please contact help@chative.io.

Screenshots

Chatwoot4 screens
Chative4 screens

Verdict

The call

The clearest difference is review sentiment: Chative at 100% against Chatwoot's 55%. Chative also leads on iOS requirement (14.0 vs 16.4). Chatwoot's advantage is rating (4.1 vs 3.7) and update cadence (every 11 days vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Chatwoot holds the better App Store score, 4.1 against 3.7. Both are backed by a comparable volume of ratings — 13 and 3 respectively. Written reviews complicate that: 55% of Chatwoot's written reviews are positive against 100% of Chative's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Chatwoot ships an update every 11 days, Chative monthly. The most recent releases landed on September 23, 2026 and August 18, 2026 respectively.

Scorecard5 real differences · 5 level
Chatwoot versus Chative: the parameters behind the verdict, then further details
ParameterChatwootChative
PriceFreeFree
Rating4.1 (13 ratings) — better3.7 (3 ratings)
Positive reviews55.0% of reviews100.0% of reviews — better
Number of ratings13 — better3
Update frequencyEvery 11 days — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.414.0 — better
Further details — not scored
Size73 MB37 MB
Age rating4+12+
DeveloperChatwoot IncWISEBIT PTE. LTD.

Customer experience

Chatwoot

All ratings13 ratings
Positive84.6%
Neutral0.0%
Negative15.4%
Written reviews60 reviews
Positive55.0%
Neutral15.0%
Negative30.0%

Chative

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Chatwoot

No in-app purchases

None

Chative

No in-app purchases

Questions

Is Chatwoot free?
Chatwoot is free to download, with no in-app purchases.
Is Chative free?
Chative is free to download, with no in-app purchases.
Which has better reviews, Chatwoot or Chative?
Chatwoot is rated higher. Chatwoot averages 4.1 out of 5 from 13 ratings, while Chative averages 3.7 from 3 ratings.
Do Chatwoot or Chative have ads?
Neither Chatwoot nor Chative shows ads.
Which is updated more often, Chatwoot or Chative?
Chatwoot ships an update every 11 days, and Chative monthly. Most recently, Chatwoot was updated on September 23, 2026 and Chative on August 18, 2026.

Other comparisons