Zoho TeamInbox vs SmartSuite App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zoho TeamInbox
Streamline team communication by consolidating emails and other messaging channels into a single platform. Assign tasks, co-author responses, and manage conversations efficiently to achieve Inbox Zero.
- Shared inboxes for teams
- Assign owners to threads
- Co-author email responses
- Integrate WhatsApp and Telegram
- Snooze and archive conversations
- Internal chat for collaboration
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Zoho TeamInbox - Shared inboxes for team collaboration Make business conversations better and transparent within a team with Zoho TeamInbox. Receive your emails here, chat on them with the team, assign owners for threads, co-author responses, and efficiently manage the team and inbox. Archive conversations that you are done with, or snooze lesser important threads, and therefore attain Inbox Zero with ease. You can now have other communication channels (like WhatsApp, and Telegram) right next to your emails, and enjoy all of the above said capabilities for these channels as well. No more juggling between apps and managing all your communication from a single platform. As shared inboxes ensure transparency around group email conversations, organizations can avoid work duplication, keep important emails from falling through the cracks, distribute tasks effectively among members, and have a clutter-free inbox. With the Zoho TeamInbox app, you can: Assign and follow - Assign owners to threads, discuss, and invite people to contribute by @mentioning them. Follow up on tasks easily and ensure Inbox Zero. Share draft - No more back-and-forth emails only for edits. Share and draft emails together with your team with zero email forwards. Connect personal emails - Keep your personal emails right next to your team emails. Your personal inbox is always private to you, but share specific emails with your teammates. Snooze - With emails flooding your inbox, prioritize, and attend to emails at the right time. Snooze emails and handle them when they are important. Conduct internal discussions - With Zoho TeamInbox, you do not have to switch to another application for collaborating. Chat with your teammates right from your inbox. Zoho TeamInbox mobile subscriptions: Our mobile plans include up to 5GB of storage and 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM. Solo - A single-user plan with up to 500 replies per month, unlimited conversation assignments, follow, status, and search features. Team - For up to 3 users, this plan offers up to 1000 replies per month and includes everything in Solo plan, plus conversation snooze and shared tags. Team Plus - For up to 5 users, this plan offers up to 1500 replies per month and includes everything in Team, along with the ability to move conversations across inboxes and create response templates. - Payment will be charged to iTunes Account at confirmation of purchase. - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. - Subscriptions may be managed by the user, and auto-renewal may be turned off by going to the user's Account Settings after purchase. ----------- Privacy Policy: https://www.zoho.com/privacy.html Terms of Service: https://www.zoho.com/terms.html
SmartSuite App
This app is a comprehensive work management platform designed to organize and track all business activities. It combines spreadsheet, database, document, and project management functionalities into a user-friendly interface for efficient workflow management.
- Task and project management
- Database and document solution
- Business process automation
- Customer relationship management
- Sales opportunity tracking
- Inventory tracking
- Expense management
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SmartSuite is the easiest way to manage all your work in one place. Built for businesses of all sizes in any industry to organize and track everything they do, SmartSuite lets you create tasks, handle your projects, and run any business process - in one place. A Work Management platform that’s part spreadsheet, database, next-gen document solution, project management system, and productivity tool – SmartSuite wraps all of these capabilities in a friendly visual interface that takes minutes to learn. The result is higher quality, consistent, and centralized work processes that make sharing and understanding data easy. SmartSuite’s iOS app puts all this power and access to information in the palm of your hand to ensure you can work however - and wherever - you want. Access information, update your project’s status, or even create entirely new Solutions right from your phone or tablet. Managing Projects and Tasks • Project and Program Management • Change Requests • Project Portfolios • Status reports • Event Planning • Expense Management • Project Risk Management • Marketing Campaigns Sales, Customers and People • Customer Relationship Management • Sales Opportunity Tracking • Business Development • Customer Success • Support Tickets • Employee Onboarding • Job Applicant Tracking • Remote Work Powering Your Business • Lease Tracker • Construction Bids • RFP Management • Bid Tracker • Appointment Scheduling • Objectives & Key Results • Budget Manager • IT Service Request • Inventory Tracking
Screenshots
Verdict
The clearest difference is review sentiment: SmartSuite App at 45% against Zoho TeamInbox's 0%. SmartSuite App also leads on in-app purchases (none vs 3) and rating (3.9 vs 3.6). Zoho TeamInbox's advantage is device support (4 vs 2). On price, update cadence, ads and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Zoho TeamInbox sells 3 in-app purchases, starting at $0.99 per month. SmartSuite App asks for nothing beyond the download.
SmartSuite App holds the better App Store score, 3.9 against 3.6. That said, the two scores are not equally well evidenced: SmartSuite App has 69 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 0% of Zoho TeamInbox's written reviews are positive against 45% of SmartSuite App's.
Both ship on a similar rhythm, roughly weekly. The most recent releases landed on October 22, 2026 and October 29, 2026 respectively.
| Parameter | Zoho TeamInbox | SmartSuite App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (5 ratings) | 3.9 (69 ratings) — better |
| Positive reviews | 0.0% of reviews | 44.7% of reviews — better |
| Number of ratings | 5 | 69 — better |
| Update frequency | Weekly | Weekly |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, Mac, Apple Watch — better | iPhone, iPad |
| Requires iOS | 17.0 | 16.4 — better |
| Further details — not scored | ||
| Size | 113 MB | 103 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | SmartSuite Holdings, LLC |
Customer experience
Zoho TeamInbox
SmartSuite App
Bugs and requests
Zoho TeamInbox
Not enough reviews yet to summarise bugs or requests.
SmartSuite App
Reported bugs
24 issues- Sign-up process rejects valid business emails
- App crashes on launch with 'Bad Request: Request failed with status code 400'
- Spreadsheet app cannot sort
- Forms jumping across the screen
- Losing inputs before saving
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- Locked out and unable to access documents
- Logged out on all devices
- Credentials incorrect after logging in with Apple ID
- App keeps crashing, cannot update records
- Cannot send support ticket unless using Apple mail
- App does not open
- Server error when trying to log in to another workspace
- Fields not saving
- Solution settings not saving
- SmartDoc editor not displaying
- Assigned to selections not saving
- Sync issues, only loads main DB structure
- Changes to records from 'My Work' not reflected immediately
- Cannot configure forms on mobile
- Easy access to shared link for forms needed
- Changes not reflected even after going directly to solution
- Need to kill app and restart to see changes
- App spins and returns to the same page during workspace creation/login
- Cannot get started with the app
Requested features
10 requests- Widgets and Siri Shortcuts
- More compact UI for mobile
- Mobile website option
- Setting to open favorite tab/screen on app launch
- Ability to click on elements to open other windows
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- Zoom out interface for mobile
- iOS share-to menu integration
- Fully private solution option
- Ability to switch between personal and work accounts
- Add more than one account
In-app purchases
Zoho TeamInbox
- Solo$0.991 Month
- Team$4.991 Month
- Team Plus$7.991 Month
SmartSuite App
No in-app purchases
Questions
Is Zoho TeamInbox free?
Is SmartSuite App free?
Which has better reviews, Zoho TeamInbox or SmartSuite App?
Do Zoho TeamInbox or SmartSuite App have ads?
Which is updated more often, Zoho TeamInbox or SmartSuite App?
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