Asurion vs Lowe's TechConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Asurion
Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.
- File claims
- Track repairs and replacements
- Chat with tech experts
- Troubleshoot device issues
- View protection plan benefits
- Get proactive tech tips
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Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech. With the Asurion app, you can: FILE CLAIMS • File a claim with Asurion • Track device repairs and replacements GET SUPPORT • Chat with our team of trained Asurion Experts • Troubleshoot issues with your mobile device and home technology UNDERSTAND YOUR BENEFITS & TECH • Easily find your protection plan benefits • Access proactive tips for device setup, OS upgrades, and other relevant topics
Lowe's TechConnect
Connect with tech specialists for setup and troubleshooting of your smart home devices. Access how-to guides and receive live support to maximize your connected home experience.
- End-to-end smart home product support
- Live U.S.-based tech specialist help
- Device-specific how-to guides
- Screen and camera sharing for diagnosis
- Recommended articles for features and fixes
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Introducing Lowe's TechConnect powered by Assurant®, an app where you’re one tap away from tech specialists and device-specific how-to guides to help with your connected devices. Need help getting your device set up? Can’t figure out how to pair your smart devices? Want to learn how to use voice commands or set up routines? We’re here to help! With Lowe's TechConnect, you’ll be able to: • Get end-to-end support for smart home products from installation and setup to connection and troubleshooting • Get live help from our specialists via call or chat • Maximize your smart home with how-to guides that give tips and tricks • View recommended articles based on your devices to learn about their features or fix issues • Share your smartphone screen or camera with a specialist to help diagnose smart device issues
Screenshots
Verdict
The clearest difference is rating: Asurion at 4.1 against Lowe's TechConnect's 2.9. Asurion also leads on review sentiment (21% vs 0%) and ratings volume (390 vs 14). Lowe's TechConnect's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Asurion holds the better App Store score, 4.1 against 2.9. That said, the two scores are not equally well evidenced: Asurion has 390 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 21% of Asurion's written reviews are positive against 0% of Lowe's TechConnect's.
Asurion ships an update every 5 weeks, Lowe's TechConnect every 2 months. The most recent releases landed on October 16, 2026 and October 13, 2026 respectively.
| Parameter | Asurion | Lowe's TechConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (390 ratings) — better | 2.9 (14 ratings) |
| Positive reviews | 21.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 390 — better | 14 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 43 MB | 92 MB |
| Age rating | 17+ | 4+ |
| Developer | Asurion Mobile Applications Inc | Assurant, Incorporated |
Customer experience
Asurion
Lowe's TechConnect
Bugs and requests
Asurion
Reported bugs
3 issues- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices
Requested features
3 requests- Dark mode option
- Streamlined claims process
- Better transparency on coverage
Lowe's TechConnect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Asurion
No in-app purchases
Lowe's TechConnect
No in-app purchases
Questions
Is Asurion free?
Is Lowe's TechConnect free?
Which has better reviews, Asurion or Lowe's TechConnect?
Do Asurion or Lowe's TechConnect have ads?
Which is updated more often, Asurion or Lowe's TechConnect?
Other comparisons
