Asurion vs tryCricket by Cricket Wireless
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Asurion
Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.
- File claims
- Track repairs and replacements
- Chat with tech experts
- Troubleshoot device issues
- View protection plan benefits
- Get proactive tech tips
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Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech. With the Asurion app, you can: FILE CLAIMS • File a claim with Asurion • Track device repairs and replacements GET SUPPORT • Chat with our team of trained Asurion Experts • Troubleshoot issues with your mobile device and home technology UNDERSTAND YOUR BENEFITS & TECH • Easily find your protection plan benefits • Access proactive tips for device setup, OS upgrades, and other relevant topics
tryCricket by Cricket Wireless
Test a wireless carrier's network from your own unlocked phone for 14 days. Experience unlimited talk and text, 3GB of data, and nationwide 5G. Seamlessly switch to a full plan within the app if you're satisfied.
- 14-day free trial
- Unlimited talk and text
- 3GB of data
- Nationwide 5G access
- Hassle-free eSIM setup
- Switch to full plan in-app
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Looking for an affordable wireless provider? Download the tryCricket® app to see how our network stacks up where you work, live and play. We’ll give you a phone number to use during the trial on your unlocked phone, so there’s zero disruption to your existing service. Included with Your 14-day Free Trial: • Unlimited talk & text • 3 GB of data* • Nationwide 5G** • Hassle-free setup with eSIM*** (start trial in 15 minutes or less) *U.S. only. Video is limited to SD. **Cricket 5G requires a compatible device and is not available everywhere. ***Compatible device required Love us? Join Cricket Nation with Just a Tap You can switch to a full Cricket plan with no annual contract, no credit check, or hidden fees directly in the app. Bring the phone you love (BYOD) or buy one from us. Download tryCricket® and start your free Cricket 14-day trial.
Screenshots
Verdict
The clearest difference is rating: tryCricket by Cricket Wireless at 4.8 against Asurion's 4.0. tryCricket by Cricket Wireless also leads on review sentiment (61% vs 21%) and monetization model (free vs free with in-app purchases). Asurion's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
tryCricket by Cricket Wireless holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: tryCricket by Cricket Wireless has 23K ratings behind it against 401, so its average is the more settled of the two. Written reviews point the same way: 21% of Asurion's written reviews are positive against 61% of tryCricket by Cricket Wireless's.
Asurion ships an update every 5 weeks, tryCricket by Cricket Wireless every 3 weeks. The most recent releases landed on October 29, 2026 and November 1, 2026 respectively.
| Parameter | Asurion | tryCricket by Cricket Wireless |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (401 ratings) | 4.8 (23K ratings) — better |
| Positive reviews | 21.1% of reviews | 61.2% of reviews — better |
| Number of ratings | 401 | 23K — better |
| Update frequency | Every 5 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.5 — better | 16.6 |
| Further details — not scored | ||
| Size | 43 MB | 50 MB |
| Age rating | 17+ | 17+ |
| Developer | Asurion Mobile Applications Inc | Cricket Wireless, LLC |
Customer experience
Asurion
tryCricket by Cricket Wireless
User reviews
Asurion
From 401 App Store ratingsWhat we love
- 👍 Good customer service
- 🚀 Easy to use app
- 💡 Helpful tech expert support
Room to improve
- 🐛 Buggy app with login issues
- 🔍 Difficult claims process
- 💰 Expensive and not worth the cost
- 🚫 Denied claims and poor coverage
- 🤖 Unhelpful and scripted customer service
tryCricket by Cricket Wireless
From 23K App Store ratingsWhat we love
- 👍 Seamless and easy to use
- 🚀 Hassle-free setup and activation
- 💡 Helpful 14-day free trial
- 🚀 Reliable service and coverage
Room to improve
- 🐛 eSIM activation issues
- 🐛 Microphone not working
- 🐛 Unable to receive texts or make calls
- 🐛 Trial period ended prematurely
Bugs and requests
Asurion
Reported bugs
3 issues- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices
Requested features
3 requests- Dark mode option
- Streamlined claims process
- Better transparency on coverage
tryCricket by Cricket Wireless
Reported bugs
4 issues- eSIM not working
- App deleting eSIM
- Inability to receive QR code
- 5G not functioning as expected
Requested features
4 requests- Increase free trial duration
- Improve data allotment for trial
- Add option to cancel trial
- Ensure full compatibility with all devices
In-app purchases
Asurion
No in-app purchases
tryCricket by Cricket Wireless
No in-app purchases
Questions
Is Asurion free?
Is tryCricket by Cricket Wireless free?
Which has better reviews, Asurion or tryCricket by Cricket Wireless?
Do Asurion or tryCricket by Cricket Wireless have ads?
Which is updated more often, Asurion or tryCricket by Cricket Wireless?
Other comparisons
