DoorLoop vs EarthLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DoorLoop
This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.
- Manage entire rental portfolio
- Process applications and background checks
- Track rent payments and ledgers
- Review financials and reports
- Manage maintenance requests
- Online rent payments for tenants
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Running properties means juggling rent, maintenance, leasing, and accounting. DoorLoop puts all of it in one app, with AI that handles the busy work so your team doesn't have to. Built for property managers and owners running residential, commercial, and mixed portfolios. WHAT YOU CAN DO ON THE GO Overview: Your portfolio, tasks, and cash flow at a glance. Know what's collected, what's late, and what needs attention before your first coffee. Accounting: Track income, expenses, and reports across every property. Real numbers, in real time, without opening a laptop. Rent Collection: Collect rent online with auto-pay and automatic reminders. Tenants pay. You stop chasing. Maintenance: Submit, assign, and track work orders from anywhere. Route requests to vendors in seconds. AI Assistant: Ask questions, generate reports, and draft messages in plain English. Like having an analyst in your pocket. AI Inspections: Walk a unit, capture photos, and let AI write the report. Move-ins, move-outs, and routine checks in a fraction of the time. Leasing: Accept applications, screen tenants, and eSign leases without leaving the app. Tenant Portal: Tenants pay rent, submit requests, and access lease documents from their own login. WHY OPERATORS SWITCH TO DOORLOOP One connected platform for leasing, maintenance, accounting, and communications. No more patchwork. AI that runs operations, not just stores data. Live in days, not months. Migration handled for you. Top-rated support, with real humans who answer in minutes. The AI-native operating platform for property management teams. Stop coordinating. Start operating.
EarthLink
Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.
- Account management
- Bill viewing and payment
- Service upgrades
- Live chat support
- Account notifications
- Secure login
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Welcome to EarthLink Connect - your all-in-one portal to effortlessly manage your EarthLink account and services. Getting Started is Effortless: • Secure Login: Use your EarthLink email credentials to access your account with confidence. • Multiple Accounts? No Problem: For checking different accounts, simply log out and re-login. • Optimal Functionality: To experience all the app's features, select "Allow" when prompted for permissions. Why Choose EarthLink Connect? • Easy Management: With a user-friendly interface, easily access and manage your account details. Whether you're updating personal information or checking your billing, EarthLink Connect makes it simple. • Bill Simplified: Never miss a due date again. View, manage, and make secure payments swiftly. Our seamless "bill pay" feature ensures clarity and ease. • Upgrade Services: Want faster internet or added features? Upgrade your services with just a few taps. It's straightforward and hassle-free. • Chat & Support: Need assistance? Connect with our support team directly through the chat feature. EarthLink's renowned support is now more accessible than ever. • Stay Updated: EarthLink Connect provides instant notifications on account updates, ensuring you're always in the loop. • Secure & Trustworthy: As part of the EarthLink family, this app maintains the highest standards of security, ensuring your personal and payment information remains confidential. Join thousands of satisfied EarthLink users. With EarthLink Connect, account management is not just easy; it's a pleasure. Download now and experience the difference.
Screenshots
Verdict
The clearest difference is rating: DoorLoop at 4.8 against EarthLink's 1.9. DoorLoop also leads on review sentiment (39% vs 0%) and ratings volume (4.1K vs 154). EarthLink's advantage is monetization model (free vs freemium). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DoorLoop holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: DoorLoop has 4.1K ratings behind it against 154, so its average is the more settled of the two. Written reviews point the same way: 39% of DoorLoop's written reviews are positive against 0% of EarthLink's.
DoorLoop ships an update monthly, EarthLink every 3 weeks. The most recent releases landed on October 12, 2026 and October 9, 2026 respectively.
| Parameter | DoorLoop | EarthLink |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (4.1K ratings) — better | 1.9 (154 ratings) |
| Positive reviews | 39.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 4.1K — better | 154 |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 23 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | DoorLoop Inc | EarthLink LLC |
Customer experience
DoorLoop
EarthLink
User reviews
DoorLoop
From 4.1K App Store ratingsWhat we love
- 🚀 Efficient financial tracking
- 🔒 Secure and reliable
- 🛠️ Comprehensive legal guidance
- 💻 Eco-friendly and paperless
- 📊 Intelligent insights
Room to improve
- 🐛 Glitchy and unreliable app
- 💰 High fees and charges
- 🔒 Difficult login and account management
- 🤖 Useless AI chatbot
- 🔍 Lack of tenant support and communication
EarthLink
From 154 App Store ratingsWhat we love
- 👍 Latest app update fixes login issues
- 👍 App features now work upon first glance
Room to improve
- 👎 Terrible internet speeds
- 👎 Inconsistent and unreliable service
- 👎 Misleading sales tactics
- 👎 High prices for poor service
- 👎 Non-functional apps
Bugs and requests
DoorLoop
Reported bugs
5 issues- Constant app crashes and freezes
- Inability to log in or access account
- Disappearing or incorrect payment records
- Compatibility issues with newer devices
- Recurring login and authentication problems
Requested features
6 requests- Biometric login options
- Improved mobile app functionality
- Enhanced communication and support for tenants
- Streamlined payment processing
- Customizable dashboard and reporting
Show 1 moreShow fewer
- Integration with other property management tools
EarthLink
Reported bugs
23 issues- App crashes on opening
- Login issues
- Credentials incorrect
- Cannot register
- Cannot create account
Show 18 moreShow fewer
- Cannot change password
- Verification code issues
- App freezes
- App unresponsive
- App laggy
- Email not delivered
- Email app broken
- App requires re-login
- App screens poorly formatted
- Text overlapping/disappearing
- App size incorrect for device
- Cannot access webmail
- Service chat not working on iOS
- App requires autopay
- Router not arriving
- Router not working
- Internet shuts off at midnight
- Cannot use microphone feature
Requested features
11 requests- Improve app design and usability
- Fix app compatibility issues
- Allow users to choose notification permissions
- Retain user credentials after logging out
- Improve customer support responsiveness and effectiveness
Show 6 moreShow fewer
- Provide clear communication about product changes
- Fix email app functionality
- Return to previous app version that worked well
- Allow users to link to autofill passwords
- Fix app size for different devices
- Allow users to access webmail through the app
In-app purchases
DoorLoop
No in-app purchases
EarthLink
No in-app purchases
Questions
Is DoorLoop free?
Is EarthLink free?
Which has better reviews, DoorLoop or EarthLink?
Do DoorLoop or EarthLink have ads?
Which is updated more often, DoorLoop or EarthLink?
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