Comparison

DoorLoop vs EarthLink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DoorLoop

This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.

Highlights
  • Manage entire rental portfolio
  • Process applications and background checks
  • Track rent payments and ledgers
  • Review financials and reports
  • Manage maintenance requests
  • Online rent payments for tenants
Features
Read full description

Running properties means juggling rent, maintenance, leasing, and accounting. DoorLoop puts all of it in one app, with AI that handles the busy work so your team doesn't have to. Built for property managers and owners running residential, commercial, and mixed portfolios. WHAT YOU CAN DO ON THE GO Overview: Your portfolio, tasks, and cash flow at a glance. Know what's collected, what's late, and what needs attention before your first coffee. Accounting: Track income, expenses, and reports across every property. Real numbers, in real time, without opening a laptop. Rent Collection: Collect rent online with auto-pay and automatic reminders. Tenants pay. You stop chasing. Maintenance: Submit, assign, and track work orders from anywhere. Route requests to vendors in seconds. AI Assistant: Ask questions, generate reports, and draft messages in plain English. Like having an analyst in your pocket. AI Inspections: Walk a unit, capture photos, and let AI write the report. Move-ins, move-outs, and routine checks in a fraction of the time. Leasing: Accept applications, screen tenants, and eSign leases without leaving the app. Tenant Portal: Tenants pay rent, submit requests, and access lease documents from their own login. WHY OPERATORS SWITCH TO DOORLOOP One connected platform for leasing, maintenance, accounting, and communications. No more patchwork. AI that runs operations, not just stores data. Live in days, not months. Migration handled for you. Top-rated support, with real humans who answer in minutes. The AI-native operating platform for property management teams. Stop coordinating. Start operating.

About

EarthLink

Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.

Highlights
  • Account management
  • Bill viewing and payment
  • Service upgrades
  • Live chat support
  • Account notifications
  • Secure login
Features
Read full description

Welcome to EarthLink Connect - your all-in-one portal to effortlessly manage your EarthLink account and services.  Getting Started is Effortless:   • Secure Login: Use your EarthLink email credentials to access your account with confidence.   • Multiple Accounts? No Problem: For checking different accounts, simply log out and re-login.   • Optimal Functionality: To experience all the app's features, select "Allow" when prompted for permissions.  Why Choose EarthLink Connect?   • Easy Management: With a user-friendly interface, easily access and manage your account details. Whether you're updating personal information or checking your billing, EarthLink Connect makes it simple.  • Bill Simplified: Never miss a due date again. View, manage, and make secure payments swiftly. Our seamless "bill pay" feature ensures clarity and ease.  • Upgrade Services: Want faster internet or added features? Upgrade your services with just a few taps. It's straightforward and hassle-free.  • Chat & Support: Need assistance? Connect with our support team directly through the chat feature. EarthLink's renowned support is now more accessible than ever.  • Stay Updated: EarthLink Connect provides instant notifications on account updates, ensuring you're always in the loop.  • Secure & Trustworthy: As part of the EarthLink family, this app maintains the highest standards of security, ensuring your personal and payment information remains confidential.  Join thousands of satisfied EarthLink users. With EarthLink Connect, account management is not just easy; it's a pleasure. Download now and experience the difference.

Screenshots

DoorLoop4 screens
EarthLink4 screens

Verdict

The call

The clearest difference is rating: DoorLoop at 4.8 against EarthLink's 1.9. DoorLoop also leads on review sentiment (39% vs 0%) and ratings volume (4.1K vs 154). EarthLink's advantage is monetization model (free vs freemium). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DoorLoop holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: DoorLoop has 4.1K ratings behind it against 154, so its average is the more settled of the two. Written reviews point the same way: 39% of DoorLoop's written reviews are positive against 0% of EarthLink's.

UpkeepUpdate frequency

DoorLoop ships an update monthly, EarthLink every 3 weeks. The most recent releases landed on October 12, 2026 and October 9, 2026 respectively.

Scorecard5 real differences · 5 level
DoorLoop versus EarthLink: the parameters behind the verdict, then further details
ParameterDoorLoopEarthLink
PriceFreeFree
Rating4.8 (4.1K ratings) — better1.9 (154 ratings)
Positive reviews39.1% of reviews — better0.0% of reviews
Number of ratings4.1K — better154
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better15.6
Further details — not scored
Size23 MB46 MB
Age rating4+4+
DeveloperDoorLoop IncEarthLink LLC

Customer experience

DoorLoop

All ratings4,087 ratings
Positive95.9%
Neutral2.2%
Negative1.9%
Written reviews197 reviews
Positive39.1%
Neutral3.0%
Negative57.9%

EarthLink

All ratings154 ratings
Positive18.8%
Neutral7.1%
Negative74.0%
Written reviews56 reviews
Positive0.0%
Neutral7.1%
Negative92.9%

User reviews

DoorLoop

From 4.1K App Store ratings

What we love

  • 🚀 Efficient financial tracking
  • 🔒 Secure and reliable
  • 🛠️ Comprehensive legal guidance
  • 💻 Eco-friendly and paperless
  • 📊 Intelligent insights

Room to improve

  • 🐛 Glitchy and unreliable app
  • 💰 High fees and charges
  • 🔒 Difficult login and account management
  • 🤖 Useless AI chatbot
  • 🔍 Lack of tenant support and communication

EarthLink

From 154 App Store ratings

What we love

  • 👍 Latest app update fixes login issues
  • 👍 App features now work upon first glance

Room to improve

  • 👎 Terrible internet speeds
  • 👎 Inconsistent and unreliable service
  • 👎 Misleading sales tactics
  • 👎 High prices for poor service
  • 👎 Non-functional apps

Bugs and requests

DoorLoop

Reported bugs

5 issues
  • Constant app crashes and freezes
  • Inability to log in or access account
  • Disappearing or incorrect payment records
  • Compatibility issues with newer devices
  • Recurring login and authentication problems

Requested features

6 requests
  • Biometric login options
  • Improved mobile app functionality
  • Enhanced communication and support for tenants
  • Streamlined payment processing
  • Customizable dashboard and reporting
Show 1 more
  • Integration with other property management tools

EarthLink

Reported bugs

23 issues
  • App crashes on opening
  • Login issues
  • Credentials incorrect
  • Cannot register
  • Cannot create account
Show 18 more
  • Cannot change password
  • Verification code issues
  • App freezes
  • App unresponsive
  • App laggy
  • Email not delivered
  • Email app broken
  • App requires re-login
  • App screens poorly formatted
  • Text overlapping/disappearing
  • App size incorrect for device
  • Cannot access webmail
  • Service chat not working on iOS
  • App requires autopay
  • Router not arriving
  • Router not working
  • Internet shuts off at midnight
  • Cannot use microphone feature

Requested features

11 requests
  • Improve app design and usability
  • Fix app compatibility issues
  • Allow users to choose notification permissions
  • Retain user credentials after logging out
  • Improve customer support responsiveness and effectiveness
Show 6 more
  • Provide clear communication about product changes
  • Fix email app functionality
  • Return to previous app version that worked well
  • Allow users to link to autofill passwords
  • Fix app size for different devices
  • Allow users to access webmail through the app

In-app purchases

None

DoorLoop

No in-app purchases

None

EarthLink

No in-app purchases

Questions

Is DoorLoop free?
DoorLoop is free to download, with no in-app purchases.
Is EarthLink free?
EarthLink is free to download, with no in-app purchases.
Which has better reviews, DoorLoop or EarthLink?
DoorLoop is rated higher. DoorLoop averages 4.8 out of 5 from 4.1K ratings, while EarthLink averages 1.9 from 154 ratings.
Do DoorLoop or EarthLink have ads?
Neither DoorLoop nor EarthLink shows ads.
Which is updated more often, DoorLoop or EarthLink?
DoorLoop ships an update monthly, and EarthLink every 3 weeks. Most recently, DoorLoop was updated on October 12, 2026 and EarthLink on October 9, 2026.

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