Alarm.com vs Total Connect 2.0
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Alarm.com
Connect and protect your home or business with a unified system. Remotely control security, locks, lights, and cameras, and receive intelligent alerts for crime, fire, or water damage. Automate routines and manage your property from anywhere.
- Remote property control
- Intelligent alerts and live video
- Security automation
- Smart lock and light control
- Video camera monitoring
- Two-way doorbell communication
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Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.
Total Connect 2.0
Manage your home or business security and smart devices remotely. Arm/disarm your system, view live and recorded video, control lights, locks, thermostats, and garage doors. Automate actions for convenience and peace of mind.
- Arm/disarm security system
- View live and recorded video
- Control smart locks and lights
- Adjust thermostat
- Open/close garage doors
- Create automated routines
- Two-way audio for doorbells
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Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app
Screenshots
Verdict
Alarm.com and Total Connect 2.0 are too close to call on the numbers: across 10 compared parameters — price, rating, review sentiment and ratings volume among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Alarm.com against 4.6 for Total Connect 2.0. Both are backed by a comparable volume of ratings — 141K and 290K respectively. Written reviews split almost evenly too, at 23% and 23% positive.
Alarm.com ships an update every 4 weeks, Total Connect 2.0 monthly. Both last shipped on October 19, 2026.
| Parameter | Alarm.com | Total Connect 2.0 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (141K ratings) — better | 4.6 (290K ratings) |
| Positive reviews | 22.9% of reviews | 23.1% of reviews — better |
| Number of ratings | 141K | 290K — better |
| Update frequency | Every 4 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV, Apple Watch | iPhone, iPad, Apple TV, Apple Watch |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 443 MB | 225 MB |
| Age rating | 4+ | 4+ |
| Developer | Alarm.com | Resideo Technologies, Inc. |
Customer experience
Alarm.com
Total Connect 2.0
User reviews
Alarm.com
From 141K App Store ratingsWhat we love
- 🚀 Fast and intuitive app
- 🔒 Provides good security and monitoring
- 👍 Easy to use and control home devices
- 💡 Helpful for remote home management
Room to improve
- 🐛 Frequent connectivity issues and app crashes
- 🔋 Unreliable notifications and alerts
- 👎 Poor customer service and technical support
- 🕰️ Slow response times for arming/disarming
Total Connect 2.0
From 290K App Store ratingsWhat we love
- 🚀 Fast and responsive app
- 🔒 Secure system with password protection
- 👍 User-friendly interface
- 💡 Useful automation features like scheduled arming/disarming
Room to improve
- 🐛 Inconsistent connectivity and frequent connection issues
- 🕰️ Slow response times when arming/disarming the system
- 🤷♀️ Confusing and inaccurate status displays
- 🔍 Limited camera functionality and poor video quality
- 💸 Expensive equipment and monthly fees
Bugs and requests
Alarm.com
Reported bugs
4 issues- Inconsistent display of system status
- Inability to update WiFi settings remotely
- Unexpected resets of user preferences
- Delayed or missing video recordings
Requested features
4 requests- Customizable notification sounds
- Ability to bypass specific sensors
- Improved video quality and reliability
- Integration with other smart home platforms
Total Connect 2.0
Reported bugs
3 issues- App crashes and freezes frequently
- Sensor bypassing and user syncing issues
- Inaccurate alarm status and event logs
Requested features
4 requests- Ability to schedule automatic arming/disarming
- Improved camera features and video quality
- Better notification controls and customization
- Compatibility with more smart home devices
In-app purchases
Alarm.com
No in-app purchases
Total Connect 2.0
No in-app purchases









