Comparison

Alarm.com vs Total Connect 2.0

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Alarm.com

Connect and protect your home or business with a unified system. Remotely control security, locks, lights, and cameras, and receive intelligent alerts for crime, fire, or water damage. Automate routines and manage your property from anywhere.

Highlights
  • Remote property control
  • Intelligent alerts and live video
  • Security automation
  • Smart lock and light control
  • Video camera monitoring
  • Two-way doorbell communication
Features
Read full description

Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.

About

Total Connect 2.0

Manage your home or business security and smart devices remotely. Arm/disarm your system, view live and recorded video, control lights, locks, thermostats, and garage doors. Automate actions for convenience and peace of mind.

Highlights
  • Arm/disarm security system
  • View live and recorded video
  • Control smart locks and lights
  • Adjust thermostat
  • Open/close garage doors
  • Create automated routines
  • Two-way audio for doorbells
Features
Read full description

Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app

Screenshots

Alarm.com4 screens
Total Connect 2.04 screens

Verdict

The call

Alarm.com and Total Connect 2.0 are too close to call on the numbers: across 10 compared parameters — price, rating, review sentiment and ratings volume among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Alarm.com against 4.6 for Total Connect 2.0. Both are backed by a comparable volume of ratings — 141K and 290K respectively. Written reviews split almost evenly too, at 23% and 23% positive.

UpkeepUpdate frequency

Alarm.com ships an update every 4 weeks, Total Connect 2.0 monthly. Both last shipped on October 19, 2026.

ScorecardNo meaningful differences
Alarm.com versus Total Connect 2.0: the parameters behind the verdict, then further details
ParameterAlarm.comTotal Connect 2.0
PriceFreeFree
Rating4.7 (141K ratings) — better4.6 (290K ratings)
Positive reviews22.9% of reviews23.1% of reviews — better
Number of ratings141K290K — better
Update frequencyEvery 4 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV, Apple WatchiPhone, iPad, Apple TV, Apple Watch
Requires iOS17.016.0 — better
Further details — not scored
Size443 MB225 MB
Age rating4+4+
DeveloperAlarm.comResideo Technologies, Inc.

Customer experience

Alarm.com

All ratings141,339 ratings
Positive93.8%
Neutral2.2%
Negative4.0%
Written reviews1,111 reviews
Positive22.9%
Neutral11.4%
Negative65.7%

Total Connect 2.0

All ratings289,985 ratings
Positive91.2%
Neutral3.1%
Negative5.6%
Written reviews929 reviews
Positive23.1%
Neutral7.8%
Negative69.1%

User reviews

Alarm.com

From 141K App Store ratings

What we love

  • 🚀 Fast and intuitive app
  • 🔒 Provides good security and monitoring
  • 👍 Easy to use and control home devices
  • 💡 Helpful for remote home management

Room to improve

  • 🐛 Frequent connectivity issues and app crashes
  • 🔋 Unreliable notifications and alerts
  • 👎 Poor customer service and technical support
  • 🕰️ Slow response times for arming/disarming

Total Connect 2.0

From 290K App Store ratings

What we love

  • 🚀 Fast and responsive app
  • 🔒 Secure system with password protection
  • 👍 User-friendly interface
  • 💡 Useful automation features like scheduled arming/disarming

Room to improve

  • 🐛 Inconsistent connectivity and frequent connection issues
  • 🕰️ Slow response times when arming/disarming the system
  • 🤷‍♀️ Confusing and inaccurate status displays
  • 🔍 Limited camera functionality and poor video quality
  • 💸 Expensive equipment and monthly fees

Bugs and requests

Alarm.com

Reported bugs

4 issues
  • Inconsistent display of system status
  • Inability to update WiFi settings remotely
  • Unexpected resets of user preferences
  • Delayed or missing video recordings

Requested features

4 requests
  • Customizable notification sounds
  • Ability to bypass specific sensors
  • Improved video quality and reliability
  • Integration with other smart home platforms

Total Connect 2.0

Reported bugs

3 issues
  • App crashes and freezes frequently
  • Sensor bypassing and user syncing issues
  • Inaccurate alarm status and event logs

Requested features

4 requests
  • Ability to schedule automatic arming/disarming
  • Improved camera features and video quality
  • Better notification controls and customization
  • Compatibility with more smart home devices

In-app purchases

None

Alarm.com

No in-app purchases

None

Total Connect 2.0

No in-app purchases

Questions

Is Alarm.com free?
Alarm.com is free to download, with no in-app purchases.
Is Total Connect 2.0 free?
Total Connect 2.0 is free to download, with no in-app purchases.
Which has better reviews, Alarm.com or Total Connect 2.0?
Alarm.com is rated higher. Alarm.com averages 4.7 out of 5 from 141K ratings, while Total Connect 2.0 averages 4.6 from 290K ratings.
Do Alarm.com or Total Connect 2.0 have ads?
Neither Alarm.com nor Total Connect 2.0 shows ads.
Which is updated more often, Alarm.com or Total Connect 2.0?
Alarm.com ships an update every 4 weeks, and Total Connect 2.0 monthly. Most recently, Alarm.com was updated on October 19, 2026 and Total Connect 2.0 on October 19, 2026.

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