SquareTrade vs myFRISCO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SquareTrade
Protect your electronic devices from accidental damage and malfunctions. Manage your coverage, file claims for repair or replacement, and access tech support. Get peace of mind for your valuable gadgets.
- Accidental damage protection
- Malfunction coverage
- File repair/replacement claims
- Upload item receipts
- Check phone health
- Chat with an agent
- Purchase new plans
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SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate. Our mobile app makes it easy to access all our services, right at your fingertips. Use the SquareTrade mobile app to: • Understand your coverage • Upload your item receipt • File a claim to get your item repaired or replaced • Check your phone health and network speeds to help troubleshoot your device • View tips on how to get more from your technology • Chat with an agent • Buy a plan to protect a new item • Update your account information • Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection
myFRISCO
Report community issues like water leaks, street problems, or trash collection directly to city staff. Document issues with photos and track the progress of their resolution.
- Report community concerns
- Upload photos of issues
- Track resolution progress
- Report on water, sewer, streets, and more
- 24/7 reporting availability
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myFRISCO is a free, simple and intuitive tool providing a platform for reporting concerns, 24/7. Users document problems by reporting – and / or taking photos with their mobile phones and uploading to the myFRISCO app. This service targets issues related to water, sewer, streets, traffic signals, lighting, signage, recycling & trash, animal control and code enforcement. myFRISCO is a convenient way to report a problem and monitor progress as our staff works on a solution. Our employees strive to deliver outstanding customer service and operational excellence. Even so, we need your 'extra eyes and ears' to help us do this. Engage the myFRISCO app and be part of our "Progress in Motion".
Screenshots
Verdict
The clearest difference is rating: SquareTrade at 4.5 against myFRISCO's 2.9. SquareTrade also leads on ratings volume (2.8K vs 23) and update cadence (every 2 months vs every 6 months). myFRISCO's advantage is review sentiment (33% vs 20%) and iOS requirement (12.0 vs 14.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SquareTrade holds the better App Store score, 4.5 against 2.9. That said, the two scores are not equally well evidenced: SquareTrade has 2.8K ratings behind it against 23, so its average is the more settled of the two. Written reviews complicate that: 20% of SquareTrade's written reviews are positive against 33% of myFRISCO's, so the app with the better star average is not the one people write more warmly about.
SquareTrade ships an update every 2 months, myFRISCO every 6 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | SquareTrade | myFRISCO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.8K ratings) — better | 2.9 (23 ratings) |
| Positive reviews | 19.8% of reviews | 33.3% of reviews — better |
| Number of ratings | 2.8K — better | 23 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 58 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | SquareTrade | City of Frisco, Texas |
Customer experience
SquareTrade
myFRISCO
Bugs and requests
SquareTrade
Reported bugs
4 issues- Login issues
- Incorrect device information
- App crashes on launch
- Disconnects during use
Requested features
5 requests- Ability to delete old devices
- Easier receipt/document upload
- Live agent support
- Improved app stability
- Clearer claim status updates
myFRISCO
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SquareTrade
No in-app purchases
myFRISCO
No in-app purchases
