TIAA vs BRiMobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TIAA
Manage your retirement and brokerage accounts securely with this app. Monitor investments, track fund performance, and trade equities, ETFs, and mutual funds. Set financial goals and access support tools.
- Secure login (password, Touch ID, Face ID)
- Investment and retirement plan management
- Brokerage trading (equities, ETFs, mutual funds)
- Financial goal monitoring
- Peek View for portfolio balances
- Access to support and statements
- Apple Watch integration
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Manage your retirement and brokerage accounts using the TIAA mobile app. The app provides quick and secure access to all your TIAA finances and puts 100 years of top money management into the palm of your hand. The TIAA mobile app includes: • Security: Use your password, Touch ID, or Face ID to log in • Investment and retirement plan management: Monitor your account activity, contributions, and asset allocation; transfer money between funds in your retirement plan, fund a new brokerage account and track fund performance. • Brokerage trading: Buy and sell equities, ETFs, and mutual funds. • Goals: Monitor savings to achieve your financial goals. • Peek View: View your total portfolio and balances without logging in. • Contact TIAA & Support: Contact a professional or have quick access to all of our support tools and services, view tax forms and other statements. • Apple Watch: View your total portfolio and balances from your wrist. TIAA Brokerage, a division of TIAA-CREF Individual & Institutional Services, LLC, Member FINRA and SIPC, distributes securities. Brokerage accounts are carried by Pershing, LLC, a subsidiary of The Bank of New York Mellon Corporation, Member FINRA, NYSE, SIPC. TIAA-CREF Individual & Institutional Services, LLC, Member FINRA, distributes securities products. Annuity contracts and certificates are issued by Teachers Insurance and Annuity Association of America (TIAA) and College Retirement Equities Fund (CREF), New York, NY. Each is solely responsible for its own financial condition and contractual obligations.
BRiMobile
Access your tax-free benefit accounts securely from your mobile device. Check balances, submit claims, and manage receipts conveniently. Stay on top of your benefits wherever you go.
- Secure account access
- On-the-go convenience
- Check account balances
- Submit claims
- Manage receipts
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BRiMobile is a secure application for on-the-go access to your tax-free benefit accounts from Benefit Resource, Inc. Whether you need a balance, want to submit a claim, or have requested receipts to submit, BRiMobile is only a moment away.
Screenshots
Verdict
The clearest difference is rating: TIAA at 4.6 against BRiMobile's 1.4. TIAA also leads on update cadence (monthly vs every 5 months) and ratings volume (8.3K vs 75). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TIAA holds the better App Store score, 4.6 against 1.4. That said, the two scores are not equally well evidenced: TIAA has 8.3K ratings behind it against 75, so its average is the more settled of the two. Written reviews point the same way: 35% of TIAA's written reviews are positive against 11% of BRiMobile's.
TIAA ships an update monthly, BRiMobile every 5 months. The most recent releases landed on October 18, 2026 and October 16, 2026 respectively.
| Parameter | TIAA | BRiMobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.3K ratings) — better | 1.4 (75 ratings) |
| Positive reviews | 35.0% of reviews — better | 11.1% of reviews |
| Number of ratings | 8.3K — better | 75 |
| Update frequency | Monthly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 166 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | TIAA | Benefit Resource LLC |
Customer experience
TIAA
BRiMobile
User reviews
TIAA
From 8.3K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient access to accounts
- 🔒 Secure with Face ID/Touch ID
- 💡 Helpful for tracking investments
Room to improve
- 🐛 Buggy and glitchy
- 🔍 Difficult to navigate
- 🔍 Missing key features from website
- 🔍 Cluttered and unintuitive UI
BRiMobile
From 75 App Store ratingsWhat we love
- 👍 User-friendly interface (rarely mentioned)
- 🚀 Fast claim submission (rarely mentioned)
- 👍 Ability to check balance (basic functionality)
Room to improve
- 🐛 App crashes frequently
- 🐛 Login issues (server errors, unavailable service)
- 🐛 Limited functionality
- 🐛 Poor user experience
- 🐛 Missing essential features (claim status, direct deposit)
Bugs and requests
TIAA
Reported bugs
4 issues- Login issues and session expiration
- Inconsistent display of account information
- Unreliable check deposit functionality
- Compatibility problems on certain devices
Requested features
5 requests- Add dark mode option
- Improve performance and stability
- Provide more customization options
- Streamline navigation and information access
- Integrate more advanced investment tools
BRiMobile
Reported bugs
82 issues- Server Error
- Service not available
- App crashes upon opening
- Crashes immediately
- Submit a claim is literally missing
Show 77 moreShow fewer
- App freezes; reset; repeat
- No transaction history appearing
- No option to submit a claim for reimbursement
- Website also not working
- App and website are horrible
- Claims denied and no notifications sent
- App and website are utterly terrible
- Unstable and shuts down midway through submitting a claim
- Challenging to get human assistance
- Product not accepted at Sam’s Club
- Customer support told to do check and see method
- Information compromised through app
- Cannot login
- Impossible to submit claims
- Receipt keeps getting rejected
- Chat function on website doesn’t work
- Phone system repeatedly hangs up
- "Press 1 for call back" feature doesn't work
- App crashes non stop
- Registration doesn't work
- "Page Note Found" error
- App and website keep crashing
- Says I am not a member
- Submitted claims twice
- App looping at login saying "Service not available"
- Website says can't submit because previous claim open
- App didn't have a way to differentiate FSA or HRA
- App literally won't sign me in
- Gateway Time-out
- App keeps on spinning
- Claims vanished after submission
- Server unavailable
- Last update erased option to submit document
- PIN arbitrarily expires
- Successful login once out of 15 tries
- Parsing errors
- Uninstall and reinstall many times
- App loses all login info after closing
- PIN doesn't work anymore
- App doesn't function
- Keep getting 'enter start date' error
- App crashes
- App keeps on spinning and then says "Gateway Time-out"
- App is listing recent card transactions twice
- App doesn't even work
- All three claims submitted vanished
- Can not submit receipts
- App is just so plain
- Can't find many features
- Update history 2-3 years ago
- Not sure if security is up to date
- App doesn't have all the detail
- App can't see any details of transactions
- App can't see pending charges or claims
- App is working fine for me
- App has not been updated for any of the recent devices
- PIN will not stay working
- No ability to remember login information without PIN
- No access to Touch ID
- Navigation requires the same Byzantine process as the website
- Balances are hidden
- Transaction details are not easily accessible
- Will not clear the need for the receipt
- Will not give detail of if receipt was accepted
- Frustrating login process
- The app was working well before the last update
- Loses all the login info after you close the app
- The pin you create doesn't work anymore
- It doesn't function at this point
- Claim entry could be a lot faster if you didn't need to retype every piece of information for each claim
- Date picker fields are annoying
- It worked fine for me with 3G on an iPhone
- It doesn't have all the detail
- You can't see any details of transactions, only the balance
- You can't see pending charges or claims
- The app is working fine for me
- I have a 4GS - makes a difference???
Requested features
27 requests- More attention to User Experience
- Ability to tell if amount is eligible or remaining
- Passkey for login
- Highlight recent transactions in different colors
- Transaction history goes back at least 18 months
Show 22 moreShow fewer
- Ability to upload a file (not just photos)
- Ability to view claim status
- Ability to withdraw balances by direct deposit
- Way to store benefit related receipts before submitting
- Ability to activate/manage card in app
- Ability to differentiate claim types (FSA/HRA)
- Fix font clarity
- Add claim status back into the app
- Improve app security
- Allow PDF receipt uploads
- Improve login process
- Add Touch ID/Face ID support
- Clearer navigation
- Show detail of whether receipt was accepted
- Fix parsing errors
- Update app for recent devices
- Allow PIN to stay working
- Improve claim entry speed
- Fix date picker fields
- See details of transactions
- See pending charges or claims
- Add more detail to the app
In-app purchases
TIAA
No in-app purchases
BRiMobile
No in-app purchases
