311Direct vs Vine Smart Control
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
Vine Smart Control
Control your home's temperature with a programmable schedule for unlimited settings across different hours, days, and weeks. Receive alert messages for abnormal temperature changes and instantly adjust your smart thermostat settings.
- Programmable temperature schedules
- Unlimited settings
- Temperature alert messages
- Instant thermostat adjustment
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1.Program a schedule of unlimited temperature settings for different hours, days, and weeks 2.Alert messages for abnormal changes in room temperature 3.Instant Smart Thermostat (ST) temperature setting
Screenshots
Verdict
The clearest difference is rating: 311Direct at 2.6 against Vine Smart Control's 1.6. 311Direct also leads on review sentiment (27% vs 7%). Vine Smart Control's advantage is ratings volume (124 vs 13) and iOS requirement (11.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
311Direct holds the better App Store score, 2.6 against 1.6. That said, the two scores are not equally well evidenced: Vine Smart Control has 124 ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 7% of Vine Smart Control's.
311Direct ships an update every 2 months, Vine Smart Control every 3 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | 311Direct | Vine Smart Control |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (13 ratings) — better | 1.6 (124 ratings) |
| Positive reviews | 27.3% of reviews — better | 6.8% of reviews |
| Number of ratings | 13 | 124 — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 11.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | ZIBO (XING CONNECTED) INFOTECH INC. |
Customer experience
311Direct
Vine Smart Control
Bugs and requests
311Direct
Not enough reviews yet to summarise bugs or requests.
Vine Smart Control
Reported bugs
41 issues- App crashes constantly
- App not responding
- Thermostat settings change without user input
- App does not show actual ambient temperature
- App goes offline frequently
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- Date and time do not update
- Temperature doesn't update on phone
- Cannot connect remotely after update
- App fails to connect to thermostat
- App not working after uninstall/reinstall
- App does not correctly show thermostat settings
- App shows change but doesn't update itself
- Wi-Fi connection issues
- App crashing often
- Date and time do not stay correct
- Cannot adjust temperature in app
- Cannot set date & time
- Cannot register for account
- App requires frequent reinstallation
- Software kinks causing issues
- Cannot login, username/password not recognized
- App not working with latest iOS
- Parameter error messages
- Thermostat locked, requires unplugging
- App doesn't notice commands
- Cannot connect to Wi-Fi
- Device and app stopped communicating
- Time zones incorrect
- Multiple phones cannot connect
- Thermostat goes offline via app
- App disconnects from Wi-Fi
- Server issues
- White font on white background
- Missing 'next' button
- App resets itself
- Login errors
- Thermostat constantly drops Wi-Fi
- App shows offline
- Login timeout
- Wi-Fi cutting off
- Expired security certificate
Requested features
4 requests- Fix app crashing issues
- Improve app user-friendliness
- Add coloring to the mobile app
- Implement geo-fencing
In-app purchases
311Direct
No in-app purchases
Vine Smart Control
No in-app purchases
Questions
Is 311Direct free?
Is Vine Smart Control free?
Which has better reviews, 311Direct or Vine Smart Control?
Do 311Direct or Vine Smart Control have ads?
Which is updated more often, 311Direct or Vine Smart Control?
Other comparisons
