311Direct vs Security First Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
Security First Mobile
Manage your insurance policies conveniently 24/7. Access policy information, get quotes for home, condo, or renters insurance, and pay invoices securely. Quickly find contact details for assistance.
- Policy information access
- Insurance quotes
- Invoice payments
- Contact information
- Customer portal login
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Our free mobile app allows you to have all your policy information available at your fingertips so you can conveniently manage your policy 24/7. With our mobile app you can: ∙ Log in to our Customer Portal so you can manage your account ∙ Get a quote for home, condo, or renters insurance in minutes ∙ Pay your home insurance invoice quickly and securely ∙ Quickly access contact information Visit our website SecurityFirstFlorida.com for more information.
Screenshots
Verdict
The clearest difference is rating: Security First Mobile at 3.3 against 311Direct's 2.9. Security First Mobile also leads on ratings volume (32 vs 9). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Security First Mobile holds the better App Store score, 3.3 against 2.9. Both are backed by a comparable volume of ratings — 9 and 32 respectively. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 31% of Security First Mobile's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 30, 2026 and September 26, 2026 respectively.
| Parameter | 311Direct | Security First Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (9 ratings) | 3.3 (32 ratings) — better |
| Positive reviews | 27.3% of reviews | 31.3% of reviews — better |
| Number of ratings | 9 | 32 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 51 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | Security First Managers, LLC |
Customer experience
311Direct
Security First Mobile
In-app purchases
311Direct
No in-app purchases
Security First Mobile
No in-app purchases
Questions
Is 311Direct free?
Is Security First Mobile free?
Which has better reviews, 311Direct or Security First Mobile?
Do 311Direct or Security First Mobile have ads?
Which is updated more often, 311Direct or Security First Mobile?
Other comparisons
