311Direct vs WorryNoMore
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
WorryNoMore
Manage your protection plans, submit new claims, and track existing ones anytime. Easily upload photos and videos of issues to expedite your claim resolution with furniture care specialists.
- Administer protection plans
- File new claims
- Check claim status
- Upload photos and videos
- Connect with specialists
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The WorryNoMore app allows you to administer your protection plan, file a new claim, or check your claim status 24/7. Take photos and videos of the problem to show to the warranty specialist for a quicker resolution. It has never been easier to connect you with our furniture care specialists and technicians.
Screenshots
Verdict
The clearest difference is review sentiment: WorryNoMore at 70% against 311Direct's 27%. WorryNoMore also leads on rating (4.7 vs 2.9) and ratings volume (1.5K vs 9). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
WorryNoMore holds the better App Store score, 4.7 against 2.9. That said, the two scores are not equally well evidenced: WorryNoMore has 1.5K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 70% of WorryNoMore's.
311Direct ships an update every 2 months, WorryNoMore monthly. The most recent releases landed on July 6, 2026 and September 24, 2026 respectively.
| Parameter | 311Direct | WorryNoMore |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (9 ratings) | 4.7 (1.5K ratings) — better |
| Positive reviews | 27.3% of reviews | 70.0% of reviews — better |
| Number of ratings | 9 | 1.5K — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 14.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | Uniters North America, LLC |
Customer experience
311Direct
WorryNoMore
Bugs and requests
311Direct
Not enough reviews yet to summarise bugs or requests.
WorryNoMore
Reported bugs
5 issues- Submit button disappearing when adding multiple claims
- Inconsistent language between English and Spanish versions
- Inability to go back and edit previously submitted information
- Glitches in the photo/video upload and selection process
- App crashing or freezing during claim submission
Requested features
5 requests- Ability to select multiple furniture pieces in a single claim
- More detailed instructions and guidance within the app
- Clearer explanations for claim approvals and denials
- Option to speak with a live representative through the app
- Improved in-app troubleshooting and self-help resources
In-app purchases
311Direct
No in-app purchases
WorryNoMore
No in-app purchases
