Web Help Desk Mobile vs TeamDynamix Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Web Help Desk Mobile
Receive instant SMS alerts from your IT ticketing system directly on your Apple device. Get notified about new or updated customer tickets to manage IT support requests efficiently on the go.
- SMS notifications for ticket creation
- SMS notifications for ticket updates
- Integration with SolarWinds Web Help Desk
- Real-time IT support alerts
- Mobile ticket management
Read full descriptionHide full description
Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated. Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com. SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation, asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
TeamDynamix Mobile
Access and manage your TeamDynamix Work Management instance on the go. This mobile application allows users to interact with their existing TeamDynamix platform for streamlined workflow and task management.
- Access TeamDynamix Work Management
- On-the-go task management
- Streamlined workflow interaction
- Mobile platform access
Read full descriptionHide full description
A mobile app to be used with your instance of TeamDynamix Work Management.
Screenshots
Verdict
The clearest difference is rating: TeamDynamix Mobile at 3.1 against Web Help Desk Mobile's 1.4. TeamDynamix Mobile also leads on review sentiment (25% vs 13%). Web Help Desk Mobile's advantage is iOS requirement (8.0 vs 15.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TeamDynamix Mobile holds the better App Store score, 3.1 against 1.4. Both are backed by a comparable volume of ratings — 30 and 20 respectively. Written reviews point the same way: 13% of Web Help Desk Mobile's written reviews are positive against 25% of TeamDynamix Mobile's.
Web Help Desk Mobile ships an update every 2 months, TeamDynamix Mobile every 5 weeks. The most recent releases landed on June 9, 2026 and September 4, 2026 respectively.
| Parameter | Web Help Desk Mobile | TeamDynamix Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (30 ratings) | 3.1 (20 ratings) — better |
| Positive reviews | 12.7% of reviews | 25.0% of reviews — better |
| Number of ratings | 30 — better | 20 |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 8.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 7 MB | 160 MB |
| Age rating | 4+ | 4+ |
| Developer | SolarWinds Inc. | TeamDynamix |
Customer experience
Web Help Desk Mobile
TeamDynamix Mobile
In-app purchases
Web Help Desk Mobile
No in-app purchases
TeamDynamix Mobile
No in-app purchases
Questions
Is Web Help Desk Mobile free?
Is TeamDynamix Mobile free?
Which has better reviews, Web Help Desk Mobile or TeamDynamix Mobile?
Do Web Help Desk Mobile or TeamDynamix Mobile have ads?
Which is updated more often, Web Help Desk Mobile or TeamDynamix Mobile?
Other comparisons
