Autotask LiveMobile vs Streams UC

Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.

Take your office communications and files with you wherever you go with Streams. Streams integrates real-time communications, multi-media team messaging and full cloud file sync & share capabilities into a single, secure, easy to use mobile app. Make and receive office calls while on the road without missing a beat. Instantly set up team channels and persistently message teams, sharing pictures, video, audio, text, files, folders and even live broadcasts. Upload, sync and share files securely in Stream’s HIPAA secure unlimited cloud storage. And with Streams multi-factor authentication, full encryption of communications and content in-transit and at-rest and multiple device manager, you can have complete peace of mind that all your communications and content are secure and private. • Full featured softphone for making or receiving calls (ext-to-ext or PSTN) with call transfer, call park and call forward. Turns your smartphone, tablet or notebook into your office phone • Multi-media, persistent team messaging supports text, links, audio, video, images, files, folders and live broadcasts • Real-time presence indication with manual selection and custom message status • Full video calling and conferencing support • Unified Live Monitor with complete Call Center monitoring • Complete secure file store, sync and share capabilities for the enterprise • Unlimited secure cloud storage (with Streams - SmartBox Enterprise plan) • Complete share content controls, including share privileges, share link, customer share notification and more • Complete contact management with import support for Outlook, Google, Yahoo and *.csv files • Enhanced security with multi-factor authentication, HIPAA compliance, optional MPLS network and Single Sign On support • Multiple device management with MADM (remotely block your device should it be lost or stolen) • Supports Wi-Fi and Data cellular (3G/4G) • Uses advanced push notification technology for lower battery usage and reliable phone and IM operation even when in the background • Bluetooth Headset support • MobileCall feature: Transparently move a call from your Smartphone/tablet to your desk phone or vice versa • Visual Voice Mail: See a list of voicemails, listen, delete in any order • Detailed call logs with call back • Push button call recording “The best way to give feedback is through the “Feedback” action in the "More Options" menu of the app itself or send it directly to streams-feedback@panterranetworks.com. Thank you.” You must be an existing Streams customer with the desktop Streams capability to run Mobile Streams app. Tip for international travelers - You can avoid data roaming charges when outside the US by turning off data roaming and using Wi-Fi hotspots instead of your 3G/4G network. Since calls are charged under your PanTerra calling plan, you should not incur international roaming charges. *Important VoIP over Data Cellular Notice* Some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their network, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP. Be sure to check the terms of your agreement with your cellular phone carrier. PanTerra will not be held liable for any charges, fees or liability imposed by your cellular/mobile carrier for the use of the Streams Mobile app.