Autotask LiveMobile vs ConnectUC

Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.

ConnectUC gives you full access to your business phone and unified communications with voice calling, text messaging, voicemail, co-worker presence, meetings, and more. It works across web, desktop, and mobile apps. Calls - Stay connected, no matter where you are! With the ability to take your extension with you, you can easily place or receive calls with features like call transfers, conference calling, call history, recordings and more. Visual Voicemail with Transcriptions - Never miss a voicemail with visual voicemail that includes transcriptions, allowing you to quickly and easily read your messages. All-in-One App - Access PBX functionality seamlessly within one application, eliminating the need for multiple portals. Co-Worker Status - Real-time coworker phone status with integrated presence allows users at a glance to see the phone and status of users throughout the company, whether they are using their deskphone or ConnectUC. SMS - Send and receive text messages using SMS with your business phone number associated with your extension, without needing to use your personal phone number. Messaging for Chat and Collaboration (coming soon) - Chat and collaborate with your team over messages with individual and group messaging. Meetings (coming soon) - Group meetings with video and screen sharing with anyone inside or outside of your company. Flexible Fax (coming soon) - Send and receive faxes directly from the UC Client, complete with multiple numbers and cover pages. Keep in mind: ConnectUC was built to work with your UCaaS service and requires a UCaaS account.