Comparison

Total Connect 2.0 vs Brinks Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Total Connect 2.0

Remotely manage your home security system and smart devices. Arm/disarm alarms, view live video, control locks, lights, thermostats, and garage doors. Automate actions with custom routines for enhanced convenience and security.

Highlights
  • Arm/disarm security system
  • View live and recorded video
  • Control smart locks and lights
  • Adjust thermostat temperature
  • Open/close garage doors
  • Create custom smart scenes
  • Receive push notifications
Features
Read full description

Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app

About

Brinks Home

Control your home security system and smart devices remotely. Arm or disarm alarms, manage lights, thermostats, locks, and view live camera feeds from anywhere. Receive real-time notifications for security events and daily activities.

Highlights
  • Remote alarm control (arm/disarm)
  • Smart device management (lights, locks, thermostat)
  • Live and recorded video monitoring
  • Real-time event notifications
  • Geo-fencing automation
  • Energy management features
Features
Read full description

Complete Smart Home Control in One App Manage your Brinks Home security system and smart home devices with just a few taps. Convenient and easy to use, our app allows you to monitor automate, and customize your home’s security, temperature, lighting, and more—all from the palm of your hand. Total Control at Your Fingertips Tap into the app whether you’re upstairs or uptown. Powered by Alarm.com, the Brinks Home Mobile App goes beyond basic security, allowing you to: • Arm and disarm your system. • Receive notifications for system events. • Quickly verify or cancel an alarm. • Lock and unlock your doors. • View video from your cameras. • Adjust your thermostat. • Manage home automation rules. Stay Connected From Just About Anywhere Receive alerts to see who’s at the door and check your cameras for a live look at what’s happening at home. If you forgot to arm your system you can do it on the go—and set up automatic reminders to let you know. Focus On What’s Important Enjoy peace of mind knowing your smart home system is working for you 24/7, backed by our always-on professional monitoring. Manage Your Account & Update Settings You can also manage your Brinks Home account, make a payment, view your bill, and more through the app.

Screenshots

Total Connect 2.04 screens
Brinks Home4 screens

Verdict

The call

The clearest difference is update cadence: Total Connect 2.0 at monthly against Brinks Home's every 3 months. Total Connect 2.0 also leads on ratings volume (291K vs 21K) and review sentiment (24% vs 16%). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Total Connect 2.0 against 4.6 for Brinks Home. That said, the two scores are not equally well evidenced: Total Connect 2.0 has 291K ratings behind it against 21K, so its average is the more settled of the two. Written reviews are what separate them: 24% of Total Connect 2.0's written reviews are positive against 16% of Brinks Home's.

UpkeepUpdate frequency

Total Connect 2.0 ships an update monthly, Brinks Home every 3 months. The most recent releases landed on November 7, 2026 and November 6, 2026 respectively.

Scorecard3 real differences · 7 level
Total Connect 2.0 versus Brinks Home: the parameters behind the verdict, then further details
ParameterTotal Connect 2.0Brinks Home
PriceFreeFree
Rating4.6 (291K ratings)4.6 (21K ratings) — better
Positive reviews24.4% of reviews — better16.4% of reviews
Number of ratings291K — better21K
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPad, Apple Watch
Requires iOS16.0 — better17.0
Further details — not scored
Size219 MB380 MB
Age rating4+4+
DeveloperResideo Technologies, Inc.Monitronics

Customer experience

Total Connect 2.0

All ratings291,097 ratings
Positive91.2%
Neutral3.1%
Negative5.6%
Written reviews1,034 reviews
Positive24.4%
Neutral8.0%
Negative67.6%

Brinks Home

All ratings20,380 ratings
Positive91.6%
Neutral2.4%
Negative6.0%
Written reviews281 reviews
Positive16.4%
Neutral9.6%
Negative74.0%

User reviews

Total Connect 2.0

From 291K App Store ratings

What we love

  • 🚀 Fast and responsive app
  • 🔒 Secure system with password protection
  • 👍 User-friendly interface
  • 💡 Useful automation features like scheduled arming/disarming

Room to improve

  • 🐛 Inconsistent connectivity and frequent connection issues
  • 🕰️ Slow response times when arming/disarming the system
  • 🤷‍♀️ Confusing and inaccurate status displays
  • 🔍 Limited camera functionality and poor video quality
  • 💸 Expensive equipment and monthly fees

Brinks Home

From 21K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Provides peace of mind
  • 👍 Great app and system

Room to improve

  • 🐛 Buggy and unreliable
  • 🔍 Poor customer service
  • 💰 Expensive and not worth the cost
  • 🕰️ Long wait times for support
  • 📱 App is not user-friendly

Bugs and requests

Total Connect 2.0

Reported bugs

3 issues
  • App crashes and freezes frequently
  • Sensor bypassing and user syncing issues
  • Inaccurate alarm status and event logs

Requested features

4 requests
  • Ability to schedule automatic arming/disarming
  • Improved camera features and video quality
  • Better notification controls and customization
  • Compatibility with more smart home devices

Brinks Home

Reported bugs

4 issues
  • Cameras not recording properly
  • Frequent false alarms
  • App connection issues
  • Inability to manage account details in app

Requested features

5 requests
  • Ability to customize recording settings
  • Longer video clip duration
  • Automatic arming/disarming schedules
  • Two-way communication for cameras
  • Improved mobile app navigation

In-app purchases

None

Total Connect 2.0

No in-app purchases

None

Brinks Home

No in-app purchases

Questions

Is Total Connect 2.0 free?
Total Connect 2.0 is free to download, with no in-app purchases.
Is Brinks Home free?
Brinks Home is free to download, with no in-app purchases.
Which has better reviews, Total Connect 2.0 or Brinks Home?
Brinks Home is rated higher. Total Connect 2.0 averages 4.6 out of 5 from 291K ratings, while Brinks Home averages 4.6 from 21K ratings.
Do Total Connect 2.0 or Brinks Home have ads?
Neither Total Connect 2.0 nor Brinks Home shows ads.
Which is updated more often, Total Connect 2.0 or Brinks Home?
Total Connect 2.0 ships an update monthly, and Brinks Home every 3 months. Most recently, Total Connect 2.0 was updated on November 7, 2026 and Brinks Home on November 6, 2026.

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