Nordstrom vs Selfridges
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Nordstrom
Shop a wide selection of clothing, shoes, and accessories for the whole family. Get personalized recommendations, track orders, and enjoy convenient features like curbside pickup. Access exclusive app-only deals and alerts.
- App-only alerts for sales and restocks
- Personalized recommendations
- Contactless curbside pickup
- In-store QR code payment
- Free shipping and returns
- Customer reviews and ratings
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Since 1901, Nordstrom has been a leading fashion retailer known for our commitment to providing customers with the best possible service. The Nordstrom app is everything you love about the Nordstrom experience and more. Enjoy convenient shopping wherever you—and your phone—may be. Plus, get access to app-only features! ONLY IN THE APP • Alerts when your favorite items come back in stock or go on sale in your Wish List or Bag • Save your favorite brands for personalized recommendations and alerts about new arrivals • Easily filter searches by your brands to find exactly what you want • Request contactless Curbside Pickup at selected stores and we’ll bring your online order out to your car • Pay with your Nordstrom card in store using a QR code MORE THINGS TO LOVE • Free Shipping. Free Returns. Exclusions Apply. • A personalized experience with item recommendations tailored just to you • Trustworthy ratings and reviews from customers with verified purchases • Free personalized advice on fashion, beauty, gifts and more • Order tracking and purchase history ABOUT NORDSTROM Nordstrom offers our customers one of the most extensive selections of clothing, shoes and accessories for men, women, kids and the home. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion or gifts. Fashion changes. Shopping changes. Our commitment to happy customers doesn't. Download the Nordstrom app today for easy and convenient shopping.
Selfridges
Discover personalized style inspiration and shop luxury brands with this app. Get insider alerts on new product launches, sales, and promotions. Enjoy convenient shopping options like home delivery, click & collect, and global shipping.
- Personalized style inspiration
- Shop luxury designers
- New product drops weekly
- Multiple delivery options
- Global shipping
- Voice search
- Exclusive member benefits
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Your pocket-sized Selfridges The iOS app puts the extraordinary world of Selfridges at your fingertips with personalised style inspiration from the brands you love and insider alerts about our latest product launches. See what’s new, just for you - Shop your favourite luxury designers - Browse 2000+ new product drops every week Shopping made easy - Choose a delivery method that suits you – either direct to your door, via our Click & Collect service or local collection - Shop in your local currency and receive unlimited delivery wherever you are in the world with Selfridges+ - Search the app hands-free with voice search Insider alerts - Become a Selfridges Unlocked Keyholder to unlock exclusive invites, first looks, free shipping and monthly prizes - Be the first to know about back-in-stock updates, new designer drops, sales and special promotions Visit https://www.selfridges.com @theofficiaselfridges @theyellowdrop
Screenshots
Verdict
The clearest difference is review sentiment: Nordstrom at 84% against Selfridges's 33%. Nordstrom also leads on ratings volume (1.5M vs 6.6K) and rating (4.9 vs 4.7). Selfridges's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Nordstrom holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Nordstrom has 1.5M ratings behind it against 6.6K, so its average is the more settled of the two. Written reviews point the same way: 84% of Nordstrom's written reviews are positive against 33% of Selfridges's.
Nordstrom ships an update every 2 weeks, Selfridges every 3 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | Nordstrom | Selfridges |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.5M ratings) — better | 4.7 (6.6K ratings) |
| Positive reviews | 84.3% of reviews — better | 33.1% of reviews |
| Number of ratings | 1.5M — better | 6.6K |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #59 — better | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 220 MB | 92 MB |
| Age rating | 4+ | 4+ |
| Developer | Nordstrom, Inc. | Selfridges Retail Ltd |
Customer experience
Nordstrom
Selfridges
User reviews
Nordstrom
From 1.5M App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Convenient and easy to use app
- 💎 High-quality products and brands
- 🎁 Rewards and loyalty program
- 🏪 Seamless in-store and online experience
Room to improve
- 🐛 Issues with order cancellations and inventory tracking
- 🤔 Inconsistent returns and refund policies
- 🤯 Frustrating app navigation and login process
- 🙄 Lack of product reviews and customization options
Selfridges
From 6.6K App Store ratingsWhat we love
- ⭐ Great store with high-quality products
- 🚀 Fast delivery
- 💰 Good prices and value
Room to improve
- 🐛 Buggy and unreliable app
- ⏱️ Slow app performance
- 🔍 Inconsistent product availability
- 🤯 Poor customer service and support
Bugs and requests
Nordstrom
Reported bugs
3 issues- App crashes and freezes
- Inaccurate inventory and pricing information
- Unreliable delivery and shipping updates
Requested features
4 requests- Ability to share wish lists and shopping carts
- Improved product filtering and search functionality
- Better integration between app and website experiences
- Enhanced order tracking and status updates
Selfridges
Reported bugs
4 issues- Items disappearing from cart
- Inability to delete wish list items
- Login and checkout issues
- Inconsistent app behavior across devices
Requested features
4 requests- Improve wish list functionality
- Add better filtering and sorting options
- Optimize app for tablet devices
- Support more payment methods and currencies
In-app purchases
Nordstrom
No in-app purchases
Selfridges
No in-app purchases
