ACCESSHAYWARD vs Dinfo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ACCESSHAYWARD
Report city issues like potholes or graffiti quickly and easily. Submit requests directly to your city government with just a few taps, including a photo. Avoid lengthy phone calls or trips to report problems.
- Submit service requests
- Report potholes
- Report graffiti
- Attach photos
- Automatic location detection
- Direct city submission
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See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your city and Submit a Request fast with ACCESS HAYWARD for the iPhone! Just open the app, select your issue, and take a picture - the app knows the location and who can fix it for you. No more time-consuming trips or phone calls - ACCESS HAYWARD for the iPhone handles your issues when you're on the go! ACCESS HAYWARD for the iPhone is ready to help right now in your city.
Dinfo
Effortlessly collect reward points and coupons by simply scanning receipts. Avoid sharing private phone numbers at checkout. GPS tracking runs in the background to manage reservations, though it may increase battery usage.
- Collect reward points
- Get coupons
- Scan receipts
- No private phone number sharing
- Background GPS tracking for reservations
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Collect reward points and coupons without having to bang at the cashier counters and giving out your private phone numbers. Just use this app and scan the receipt to capture points! GPS will keep running at background at the reservation date. This function will use more battery.
Screenshots
Verdict
The clearest difference is rating: Dinfo at 3.4 against ACCESSHAYWARD's 2.7. Dinfo also leads on update cadence (every 11 days vs every 6 months) and ratings volume (221 vs 15). ACCESSHAYWARD's advantage is review sentiment (50% vs 21%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dinfo holds the better App Store score, 3.4 against 2.7. That said, the two scores are not equally well evidenced: Dinfo has 221 ratings behind it against 15, so its average is the more settled of the two. Written reviews complicate that: 50% of ACCESSHAYWARD's written reviews are positive against 21% of Dinfo's, so the app with the better star average is not the one people write more warmly about.
ACCESSHAYWARD ships an update every 6 months, Dinfo every 11 days. The most recent releases landed on September 24, 2026 and October 14, 2026 respectively.
| Parameter | ACCESSHAYWARD | Dinfo |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (15 ratings) | 3.4 (221 ratings) — better |
| Positive reviews | 50.0% of reviews — better | 21.2% of reviews |
| Number of ratings | 15 | 221 — better |
| Update frequency | Every 6 months | Every 11 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 46 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Hayward | Dinatouch Inc |
Customer experience
ACCESSHAYWARD
Dinfo
Bugs and requests
ACCESSHAYWARD
Not enough reviews yet to summarise bugs or requests.
Dinfo
Reported bugs
22 issues- Registration errors
- Login failures (incorrect password, user not found)
- Points redemption issues
- QR code scanning failures
- App crashes
Show 17 moreShow fewer
- Waitlist queue loss
- App not loading
- Clipboard access on opening
- Dark mode incompatibility
- Password shown in plaintext
- Language mixing
- Incorrect refreshing and pagination
- Forced updates
- Server connection errors
- Kicking users out of line
- Not remembering scanned numbers
- Receipt QR code expiration issues
- Inaccessible points screen
- GPS function issues
- Guest option not working
- Seat reservation UI not found
- App not working on iOS 17
Requested features
6 requests- Option to renew expiring points
- Clearer UI for seat reservations
- Improved dark mode support
- Notification for receipt/QR code expiration
- Better handling of point rounding
Show 1 moreShow fewer
- Option to not require account for basic features
In-app purchases
ACCESSHAYWARD
No in-app purchases
Dinfo
No in-app purchases
