Comparison

MySCE vs Protection 360®

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MySCE

Manage your electricity service with ease. View bills, track energy usage, report outages, and make payments. The app offers a simplified design for quick access to account information and payment arrangements.

Highlights
  • View and pay bills
  • Track energy usage
  • Report power outages
  • Check outage status
  • Create payment arrangements
  • Fingerprint/Face login
  • Set usage alerts
Features
Read full description

Experience the convenience of managing your power with just a tap of our app. The MySCE app makes it easy to manage your SCE residential and business accounts - view your projected next bill amount and energy usage, download and pay your bill, make a payment arrangement, report an outage, check outage status by address, and more. Note: This app supports SCE residential and business customers with up to 10 service addresses. A new, simplified design makes it even easier to use app features: BILLING AND PAYMENT - View your current bill and make a payment - Access a link to pay with a credit card or digital payments - Add a payment method or manage your saved payment methods - View, download, or print a PDF bill - Create and view a payment arrangement ENERGY USE INFORMATION - View your projected monthly bill amount and usage - Track your current, daily, time of use (TOU), and past energy use - View your historical energy cost and usage - Create monthly usage limit or bill amount targets and receive alerts OUTAGE INFORMATION - Report a power outage for your home, business, or streetlight - Search for an outage and check the restoration progress - View public safety power outages and SCE customer resources ACCOUNT MANAGEMENT - Fingerprint and Face login to access information quickly - Register for account access - Update your account profile – email address and phone number

About

Protection 360®

This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.

Highlights
  • Live tech support via call or chat
  • File accidental damage or mechanical breakdown claims
  • View coverage details and deductible information
  • Browse self-help articles and guides
  • Access extra benefits
Read full description

Protection 360® by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360® by Assurant® lets you: • Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers. • File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions. • View Coverage Details – Access your coverage documents and deductible info, as well as FAQs. • Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides. • Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place. Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.

Screenshots

MySCE4 screens
Protection 360®4 screens

Verdict

The call

The clearest difference is rating: Protection 360® at 4.5 against MySCE's 1.9. Protection 360® also leads on ratings volume (57K vs 1.4K) and review sentiment (25% vs 10%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Protection 360® holds the better App Store score, 4.5 against 1.9. That said, the two scores are not equally well evidenced: Protection 360® has 57K ratings behind it against 1.4K, so its average is the more settled of the two. Written reviews point the same way: 10% of MySCE's written reviews are positive against 25% of Protection 360®'s.

UpkeepUpdate frequency

MySCE ships an update monthly, Protection 360® every 6 weeks. The most recent releases landed on October 19, 2026 and October 21, 2026 respectively.

Scorecard4 real differences · 6 level
MySCE versus Protection 360®: the parameters behind the verdict, then further details
ParameterMySCEProtection 360®
PriceFreeFree
Rating1.9 (1.4K ratings)4.5 (57K ratings) — better
Positive reviews10.2% of reviews24.6% of reviews — better
Number of ratings1.4K57K — better
Update frequencyMonthly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size172 MB91 MB
Age rating4+4+
DeveloperSouthern California EdisonT-Mobile

Customer experience

MySCE

All ratings1,418 ratings
Positive20.7%
Neutral3.6%
Negative75.7%
Written reviews254 reviews
Positive10.2%
Neutral3.9%
Negative85.8%

Protection 360®

All ratings57,002 ratings
Positive88.2%
Neutral2.6%
Negative9.3%
Written reviews281 reviews
Positive24.6%
Neutral2.8%
Negative72.6%

User reviews

MySCE

From 1.4K App Store ratings

What we love

  • 👍 Useful app
  • 🚀 Great improvements
  • 🚀 Easy and intuitive
  • 👍 Works great

Room to improve

  • 🐛 Crashes frequently
  • 🐛 Doesn't work at all
  • 🐛 Useless app
  • 🐛 Terrible app
  • 🐛 Constantly having issues

Protection 360®

From 57K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Quick claim processing
  • 👍 Helpful customer service

Room to improve

  • 🐛 App crashes and errors
  • 🔥 Unreliable and non-functional
  • 💰 Expensive and poor value
  • 🤯 Confusing and difficult to navigate
  • 🤔 Inconsistent policies and coverage

Bugs and requests

MySCE

Reported bugs

5 issues
  • Login screen freezes
  • Incompatible with latest iOS
  • App crashes after update
  • App won't open or load profile
  • Biometrics no longer work

Requested features

4 requests
  • Bring back daily/hourly usage tracking
  • Add ability to see projected bill amount
  • Implement Face ID login
  • Provide hourly usage data

Protection 360®

Reported bugs

3 issues
  • App crashes on launch
  • Claim submission process not working
  • Incorrect device information displayed

Requested features

3 requests
  • Improve app stability and reliability
  • Provide better customer support
  • Offer more transparent and fair pricing

In-app purchases

None

MySCE

No in-app purchases

None

Protection 360®

No in-app purchases

Questions

Is MySCE free?
MySCE is free to download, with no in-app purchases.
Is Protection 360® free?
Protection 360® is free to download, with no in-app purchases.
Which has better reviews, MySCE or Protection 360®?
Protection 360® is rated higher. MySCE averages 1.9 out of 5 from 1.4K ratings, while Protection 360® averages 4.5 from 57K ratings.
Do MySCE or Protection 360® have ads?
Neither MySCE nor Protection 360® shows ads.
Which is updated more often, MySCE or Protection 360®?
MySCE ships an update monthly, and Protection 360® every 6 weeks. Most recently, MySCE was updated on October 19, 2026 and Protection 360® on October 21, 2026.

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