MySCE vs Protection 360®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySCE
Manage your electricity service with ease. View bills, track energy usage, report outages, and make payments. The app offers a simplified design for quick access to account information and payment arrangements.
- View and pay bills
- Track energy usage
- Report power outages
- Check outage status
- Create payment arrangements
- Fingerprint/Face login
- Set usage alerts
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Experience the convenience of managing your power with just a tap of our app. The MySCE app makes it easy to manage your SCE residential and business accounts - view your projected next bill amount and energy usage, download and pay your bill, make a payment arrangement, report an outage, check outage status by address, and more. Note: This app supports SCE residential and business customers with up to 10 service addresses. A new, simplified design makes it even easier to use app features: BILLING AND PAYMENT - View your current bill and make a payment - Access a link to pay with a credit card or digital payments - Add a payment method or manage your saved payment methods - View, download, or print a PDF bill - Create and view a payment arrangement ENERGY USE INFORMATION - View your projected monthly bill amount and usage - Track your current, daily, time of use (TOU), and past energy use - View your historical energy cost and usage - Create monthly usage limit or bill amount targets and receive alerts OUTAGE INFORMATION - Report a power outage for your home, business, or streetlight - Search for an outage and check the restoration progress - View public safety power outages and SCE customer resources ACCOUNT MANAGEMENT - Fingerprint and Face login to access information quickly - Register for account access - Update your account profile – email address and phone number
Protection 360®
This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.
- Live tech support via call or chat
- File accidental damage or mechanical breakdown claims
- View coverage details and deductible information
- Browse self-help articles and guides
- Access extra benefits
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Protection 360® by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360® by Assurant® lets you: • Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers. • File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions. • View Coverage Details – Access your coverage documents and deductible info, as well as FAQs. • Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides. • Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place. Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.
Screenshots
Verdict
The clearest difference is rating: Protection 360® at 4.5 against MySCE's 1.9. Protection 360® also leads on ratings volume (57K vs 1.4K) and review sentiment (25% vs 10%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Protection 360® holds the better App Store score, 4.5 against 1.9. That said, the two scores are not equally well evidenced: Protection 360® has 57K ratings behind it against 1.4K, so its average is the more settled of the two. Written reviews point the same way: 10% of MySCE's written reviews are positive against 25% of Protection 360®'s.
MySCE ships an update monthly, Protection 360® every 6 weeks. The most recent releases landed on October 19, 2026 and October 21, 2026 respectively.
| Parameter | MySCE | Protection 360® |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (1.4K ratings) | 4.5 (57K ratings) — better |
| Positive reviews | 10.2% of reviews | 24.6% of reviews — better |
| Number of ratings | 1.4K | 57K — better |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 172 MB | 91 MB |
| Age rating | 4+ | 4+ |
| Developer | Southern California Edison | T-Mobile |
Customer experience
MySCE
Protection 360®
User reviews
MySCE
From 1.4K App Store ratingsWhat we love
- 👍 Useful app
- 🚀 Great improvements
- 🚀 Easy and intuitive
- 👍 Works great
Room to improve
- 🐛 Crashes frequently
- 🐛 Doesn't work at all
- 🐛 Useless app
- 🐛 Terrible app
- 🐛 Constantly having issues
Protection 360®
From 57K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Quick claim processing
- 👍 Helpful customer service
Room to improve
- 🐛 App crashes and errors
- 🔥 Unreliable and non-functional
- 💰 Expensive and poor value
- 🤯 Confusing and difficult to navigate
- 🤔 Inconsistent policies and coverage
Bugs and requests
MySCE
Reported bugs
5 issues- Login screen freezes
- Incompatible with latest iOS
- App crashes after update
- App won't open or load profile
- Biometrics no longer work
Requested features
4 requests- Bring back daily/hourly usage tracking
- Add ability to see projected bill amount
- Implement Face ID login
- Provide hourly usage data
Protection 360®
Reported bugs
3 issues- App crashes on launch
- Claim submission process not working
- Incorrect device information displayed
Requested features
3 requests- Improve app stability and reliability
- Provide better customer support
- Offer more transparent and fair pricing
In-app purchases
MySCE
No in-app purchases
Protection 360®
No in-app purchases









