Comparison

myCigna vs Evernorth

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myCigna

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

Highlights
  • View ID cards (front and back)
  • Search for care providers and compare costs
  • View and search claims
  • Manage prescriptions and refills
  • Access account balances
  • Review plan coverage details
Features
Read full description

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. HealthKit is integrated into myCigna in order to serve the ability to customize your Find Care and Telehealth experience. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

About

Evernorth

Manage your health benefits and achieve your wellness goals with this app. It offers a central hub for benefit information, personalized guidance, and convenient prescription services. Earn rewards for healthy choices and get support for your healthcare journey.

Highlights
  • Benefit management
  • Health goal guidance
  • Prescription management
  • Chat support
  • Rewards for healthy habits
  • Apple Health integration
Features
Read full description

Discover the untapped potential of your benefits and take charge of your health. We understand navigating the complexities of healthcare can be overwhelming, and we’re here to help. Evernorth Health Services provides you with one convenient place to easily manage your benefits, receive guidance for your health goals, and get answers to your benefit questions. Based on your plan you may have access to: • Chat support to answer your benefit questions from anywhere • An achievable path to your goals • Easy prescription management and delivery right to your door • Rewards for your healthy habits along the way Evernorth must be part of your benefits in order to use the app. If you choose to share your health data, we will only share it with the trusted health partners that have been approved by your employer. Evernorth works with Apple Health app.

Screenshots

myCigna4 screens
Evernorth3 screens

Verdict

The call

The clearest difference is ratings volume: myCigna at 154K against Evernorth's 1.3K. myCigna also leads on review sentiment (74% vs 59%) and chart position (#29 vs unranked). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for myCigna against 4.7 for Evernorth. That said, the two scores are not equally well evidenced: myCigna has 154K ratings behind it against 1.3K, so its average is the more settled of the two. Written reviews are what separate them: 74% of myCigna's written reviews are positive against 59% of Evernorth's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.

Scorecard3 real differences · 8 level
myCigna versus Evernorth: the parameters behind the verdict, then further details
ParametermyCignaEvernorth
PriceFreeFree
Rating4.8 (154K ratings) — better4.7 (1.3K ratings)
Positive reviews74.4% of reviews — better58.7% of reviews
Number of ratings154K — better1.3K
Update frequencyFortnightlyFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#29 — better—
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size128 MB118 MB
Age rating17+17+
DeveloperCigna CorporationEvernorth

Customer experience

myCigna

All ratings153,854 ratings
Positive94.9%
Neutral2.0%
Negative3.1%
Written reviews1,152 reviews
Positive74.4%
Neutral3.5%
Negative22.1%

Evernorth

All ratings1,344 ratings
Positive92.0%
Neutral1.8%
Negative6.2%
Written reviews138 reviews
Positive58.7%
Neutral6.5%
Negative34.8%

User reviews

myCigna

From 154K App Store ratings

What we love

  • 🚀 Convenient features
  • 👍 User-friendly interface
  • 💡 Electronic ID cards
  • 🚀 Detailed claim breakdowns

Room to improve

  • 🐛 Login issues
  • 🐛 Outdated provider information
  • 🐛 Clunky navigation
  • 🐛 Inconsistent app functionality

Evernorth

From 1.3K App Store ratings

What we love

  • 👍 Great app
  • 💡 Helpful program with rewards
  • 👍 User friendly
  • 👍 Informative and easy to use
  • 👍 Tracks all my stats and healthcare needs

Room to improve

  • 🐛 Difficult to navigate and clunky
  • 🐛 Syncing issues with other apps
  • 🐛 Rewards not working properly
  • 🐛 Unclear on how to earn points
  • 🐛 Inferior to previous app (Castlight)

Bugs and requests

myCigna

Reported bugs

4 issues
  • App crashing on new devices
  • Biometric login not working
  • Inability to change address in the app
  • Keyboard issues when typing in the app

Requested features

4 requests
  • Ability to view previous year's deductible/out-of-pocket data
  • Physician credential information
  • 24/7 live chat support
  • Status updates for pre-authorization requests

Evernorth

Reported bugs

4 issues
  • App crashes and freezes
  • Rewards button not working
  • Rewards not syncing accurately
  • Difficulty redeeming rewards

Requested features

5 requests
  • Improve app navigation and user experience
  • Fix syncing issues with fitness trackers and apps
  • Ensure rewards are properly tracked and redeemable
  • Provide clearer guidance on earning points
  • Integrate with more fitness and health apps

In-app purchases

None

myCigna

No in-app purchases

None

Evernorth

No in-app purchases

Questions

Is myCigna free?
myCigna is free to download, with no in-app purchases.
Is Evernorth free?
Evernorth is free to download, with no in-app purchases.
Which has better reviews, myCigna or Evernorth?
myCigna is rated higher. myCigna averages 4.8 out of 5 from 154K ratings, while Evernorth averages 4.7 from 1.3K ratings.
Do myCigna or Evernorth have ads?
Neither myCigna nor Evernorth shows ads.
Which is updated more often, myCigna or Evernorth?
myCigna ships an update fortnightly, and Evernorth fortnightly. Most recently, myCigna was updated on October 15, 2026 and Evernorth on October 13, 2026.

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