myCigna vs Evernorth
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myCigna
Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.
- View ID cards (front and back)
- Search for care providers and compare costs
- View and search claims
- Manage prescriptions and refills
- Access account balances
- Review plan coverage details
Read full descriptionHide full description
The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. HealthKit is integrated into myCigna in order to serve the ability to customize your Find Care and Telehealth experience. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Evernorth
Manage your health benefits and achieve your wellness goals with this app. It offers a central hub for benefit information, personalized guidance, and convenient prescription services. Earn rewards for healthy choices and get support for your healthcare journey.
- Benefit management
- Health goal guidance
- Prescription management
- Chat support
- Rewards for healthy habits
- Apple Health integration
Read full descriptionHide full description
Discover the untapped potential of your benefits and take charge of your health. We understand navigating the complexities of healthcare can be overwhelming, and we’re here to help. Evernorth Health Services provides you with one convenient place to easily manage your benefits, receive guidance for your health goals, and get answers to your benefit questions. Based on your plan you may have access to: • Chat support to answer your benefit questions from anywhere • An achievable path to your goals • Easy prescription management and delivery right to your door • Rewards for your healthy habits along the way Evernorth must be part of your benefits in order to use the app. If you choose to share your health data, we will only share it with the trusted health partners that have been approved by your employer. Evernorth works with Apple Health app.
Screenshots
Verdict
The clearest difference is ratings volume: myCigna at 154K against Evernorth's 1.3K. myCigna also leads on review sentiment (74% vs 59%) and chart position (#29 vs unranked). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for myCigna against 4.7 for Evernorth. That said, the two scores are not equally well evidenced: myCigna has 154K ratings behind it against 1.3K, so its average is the more settled of the two. Written reviews are what separate them: 74% of myCigna's written reviews are positive against 59% of Evernorth's.
Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.
| Parameter | myCigna | Evernorth |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (154K ratings) — better | 4.7 (1.3K ratings) |
| Positive reviews | 74.4% of reviews — better | 58.7% of reviews |
| Number of ratings | 154K — better | 1.3K |
| Update frequency | Fortnightly | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #29 — better | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 128 MB | 118 MB |
| Age rating | 17+ | 17+ |
| Developer | Cigna Corporation | Evernorth |
Customer experience
myCigna
Evernorth
User reviews
myCigna
From 154K App Store ratingsWhat we love
- 🚀 Convenient features
- 👍 User-friendly interface
- 💡 Electronic ID cards
- 🚀 Detailed claim breakdowns
Room to improve
- 🐛 Login issues
- 🐛 Outdated provider information
- 🐛 Clunky navigation
- 🐛 Inconsistent app functionality
Evernorth
From 1.3K App Store ratingsWhat we love
- 👍 Great app
- 💡 Helpful program with rewards
- 👍 User friendly
- 👍 Informative and easy to use
- 👍 Tracks all my stats and healthcare needs
Room to improve
- 🐛 Difficult to navigate and clunky
- 🐛 Syncing issues with other apps
- 🐛 Rewards not working properly
- 🐛 Unclear on how to earn points
- 🐛 Inferior to previous app (Castlight)
Bugs and requests
myCigna
Reported bugs
4 issues- App crashing on new devices
- Biometric login not working
- Inability to change address in the app
- Keyboard issues when typing in the app
Requested features
4 requests- Ability to view previous year's deductible/out-of-pocket data
- Physician credential information
- 24/7 live chat support
- Status updates for pre-authorization requests
Evernorth
Reported bugs
4 issues- App crashes and freezes
- Rewards button not working
- Rewards not syncing accurately
- Difficulty redeeming rewards
Requested features
5 requests- Improve app navigation and user experience
- Fix syncing issues with fitness trackers and apps
- Ensure rewards are properly tracked and redeemable
- Provide clearer guidance on earning points
- Integrate with more fitness and health apps
In-app purchases
myCigna
No in-app purchases
Evernorth
No in-app purchases









