Comparison

Slack vs Loom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Slack

This app streamlines business communication by bringing together coworkers, customers, and contractors in a secure, unified workspace. It offers AI-powered search and summarization, automation tools, and integrations with over 2,600 apps to reduce busywork and improve collaboration.

Highlights
  • Unified workspace for teams and external partners
  • AI-powered search and conversation summarization
  • Video conferencing with screen sharing
  • Voice notes for clear communication
  • Organized channels for projects and topics
  • Integrations with over 2,600 apps
  • Automation of routine tasks
Features
Currently charting
Read full description

Companies in every industry around the world grow their business in Slack because it gets busywork off their plates and wasteful meetings off their calendars. Slack brings everyone from coworkers, customers, and contractors into one secure place, so you don’t have to chase approvals or wait around on emails. Slack even has AI that can search to find the information you need instantly and summarize conversations to catch you up with a click. Better yet, Slack makes it easy for anyone on your team to automate the small stuff, giving everyone more time to focus on the big picture. AKA, growing your business. COLLABORATE QUICKER. Work alongside teammates and external partners securely in Slack. • Connect with everyone: Invite vendors, customers, and contractors to work with you and your coworkers — all in one place. • Video chat face-to-face, from anywhere: Meet with teammates instantly through video conferencing, and discuss work live with screen sharing. • Crystal-clear communication: Use voice notes when text alone doesn’t cut it, ensuring complicated messages are better understood. • Stay organized: Keep project, customer, and product conversations in dedicated channels and documents. ACCESS YOUR KNOWLEDGE. Slack is where you can find every file, message, and decision. • Find anything, instantly: Our intelligent, AI-powered search understands context and saves you from digging around to find the answers you need to do your job.** • Collaborate on deliverables: Co-create marketing plans, product specs, and more in shared documents that live right next to your team’s conversations. • Streamline project execution: Track tasks, owners, and priorities with project management tools and lists that connect seamlessly to the rest of your work.* • Create consistent processes: Make sure every new project is set up to succeed with Slack-generated or custom-created* templates. • Capture meeting notes automatically: Let AI transcribe and summarize meeting notes for you in Slack, so you can focus on the conversation.** PERFECT EVERY PROCESS. Let Slack automations do your busywork for you. • Centralize your work: Connect to 2,600+ apps and focus just on Slack, including Google Drive, Dropbox, Asana, Zapier, Figma, Zendesk, and more. • Manage routine tasks: Approve PTO requests, manage your calendar, or update file permissions — all in one place (talk about convenient). • Stay on top of your to-dos: Manage your to-do list from your notepad to where you’re getting the rest of your work done. • Bring the power of Agentforce to your team: Access AI agents to respond to HR tickets, set team reminders, resolve IT issues, and much more.*** *Requires an upgrade to Slack Pro, Business+, or Enterprise. **Requires Slack AI add-on ***Requires Agentforce license from Salesforce

About

Loom

Easily record your screen or camera on the go and share it instantly via a link. This app facilitates asynchronous video communication for teams, allowing for comments, reactions, and library management.

Highlights
  • Screen, camera, and audio recording
  • Instant link sharing
  • Time-stamped comments and reactions
  • Cloud saving and library management
  • Video playback speed adjustment
  • Security and access controls
Features
Read full description

LOOM FOR iOS Record your screen or camera with one tap. Share that content in an instant with a link. Loom for iOS is the fastest, easiest way to record content on-the-go and stay connected with your team. Whether you’re screen recording product demos, giving feedback, or simply sharing your thoughts, Loom makes it simple to stay in the loop with async video. TRUSTED BY THE BEST Over 14 million people across 200,000 companies use Loom to record, share, and review asynchronous video. From HubSpot, to Atlassian, to Netflix, Loom is the screen recording and collaboration tool of choice for top companies. EVERYTHING YOU NEED AND MORE Using Loom, you can collaborate with your team, add time-stamped comments and reactions to those videos, and save videos you’ve recorded to your device. Now, you can spend less time crafting the perfect email in-between meetings, and say it with video using Loom for iOS. KEY FEATURES • Record your screen, camera, microphone, and internal audio • Automatically save videos to the cloud and share them instantly with a link • Get notified when someone views, reacts, or comments on your video • Leave time-based comments and emoji reactions • Manage your Loom video library on-the-go and across devices • Choose who can see your video with security and access controls • Download recordings to your camera roll • Adjust video playback speed • Edit and trim your video using the Loom web app ABOUT LOOM Loom is the leading video communication platform for async work. Engineered for simplicity and speed, you can record, watch, and share videos to move work forward whether you're at your desk or on the move. LOOM IN THE NEWS "Why are we all trapped in enterprise chat apps if we talk 6x faster than we type, and our brain processes visual info 60,000x faster than text?...now is the time for Loom." – TechCrunch "It fills this gap between writing an email and taking the time to have a meeting or conference...it's rare to have something that's low friction and high impact, while also adding personal connection." – Forbes “Asynchronous video is catching on fast, and Loom thinks it's going to change the way we work. And maybe do everything else, too.” – Protocol

Screenshots

Slack4 screens
Loom4 screens

Verdict

The call

The clearest difference is rating: Loom at 4.8 against Slack's 4.1. Slack's advantage is review sentiment (55% vs 41%) and chart position (#19 vs unranked). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Loom holds the better App Store score, 4.8 against 4.1. Both are backed by a comparable volume of ratings — 54K and 19K respectively. Written reviews complicate that: 55% of Slack's written reviews are positive against 41% of Loom's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly weekly. Both last shipped on October 16, 2026.

Scorecard3 real differences · 8 level
Slack versus Loom: the parameters behind the verdict, then further details
ParameterSlackLoom
PriceFreeFree
Rating4.1 (54K ratings)4.8 (19K ratings) — better
Positive reviews55.0% of reviews — better41.2% of reviews
Number of ratings54K — better19K
Update frequencyWeeklyWeekly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFreemium
Best chart rank#19 — better—
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better18.5
Further details — not scored
Size352 MB49 MB
Age rating17+4+
DeveloperSlack Technologies, Inc.Loom, Inc

Customer experience

Slack

All ratings53,605 ratings
Positive77.0%
Neutral5.0%
Negative18.1%
Written reviews5,550 reviews
Positive55.0%
Neutral10.9%
Negative34.1%

Loom

All ratings19,176 ratings
Positive95.4%
Neutral1.5%
Negative3.1%
Written reviews529 reviews
Positive41.2%
Neutral8.1%
Negative50.7%

User reviews

Slack

From 54K App Store ratings

What we love

  • 🚀 Excellent communication tool
  • 👍 Intuitive interface
  • 🔒 Secure and reliable
  • 💡 Helpful integrations and features
  • 🚀 Seamless mobile experience

Room to improve

  • 🐛 Inconsistent notifications
  • 🔍 Cluttered and confusing UI
  • 🔋 High battery consumption
  • 🔍 Difficult to manage multiple workspaces
  • 🐛 Bugs and glitches

Loom

From 19K App Store ratings

What we love

  • 🚀 Easy to use
  • 📹 Great video quality
  • 💡 Useful for communication and collaboration
  • 🕰️ Time-saving
  • 👍 User-friendly interface

Room to improve

  • 🐛 Buggy app, crashes frequently
  • 🔇 Audio issues, sync problems
  • ⏱️ Slow upload/processing times
  • 🔒 Login/account issues
  • 🤖 Poor mobile app experience

Bugs and requests

Slack

Reported bugs

5 issues
  • Messages failing to send or upload
  • Notifications not working as expected
  • Frequent app crashes and freezes
  • Syncing issues between desktop and mobile
  • Compatibility problems with older devices

Requested features

5 requests
  • Customizable do not disturb schedules
  • Improved search and organization
  • Better integration with other productivity apps
  • More granular notification controls
  • Ability to edit/delete old messages

Loom

Reported bugs

4 issues
  • Videos not saving or uploading properly
  • Recordings cutting off unexpectedly
  • Inability to access team/shared folders in mobile app
  • Inconsistent performance across devices

Requested features

5 requests
  • Add ability to record screen and camera simultaneously
  • Improve editing capabilities
  • Allow downloading of recorded videos
  • Provide more customization options
  • Integrate with more platforms/services

In-app purchases

None

Slack

No in-app purchases

None

Loom

No in-app purchases

Questions

Is Slack free?
Slack is free to download, with no in-app purchases.
Is Loom free?
Loom is free to download, with no in-app purchases.
Which has better reviews, Slack or Loom?
Loom is rated higher. Slack averages 4.1 out of 5 from 54K ratings, while Loom averages 4.8 from 19K ratings.
Do Slack or Loom have ads?
Neither Slack nor Loom shows ads.
Which is updated more often, Slack or Loom?
Slack ships an update weekly, and Loom weekly. Most recently, Slack was updated on October 16, 2026 and Loom on October 16, 2026.

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