Salesforce Authenticator vs HubSpot
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Salesforce Authenticator
Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.
- Multi-factor authentication
- Push notification approvals
- One-time verification codes
- Location-based automated approvals
- Offline verification codes
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Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.
HubSpot
This app unifies customer-facing teams on an AI-powered platform, offering a comprehensive customer view and enabling quick actions from any location. It includes an AI assistant to provide insights, draft communications, and support deal closing while on the move.
- AI-powered CRM platform
- Unified customer view
- Actionable insights
- Draft communications
- Deal closing tools
- Mobile accessibility
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The HubSpot mobile app keeps sales and marketing teams moving, wherever the day takes them. Keep campaigns on track, act on leads the moment they come in, and walk into every meeting ready. Every contact, deal, and email is right there when you need it, no desktop required.
Screenshots
Verdict
The clearest difference is monetization model: Salesforce Authenticator at free against HubSpot's freemium. Salesforce Authenticator also leads on iOS requirement (15.0 vs 17.0). HubSpot's advantage is update cadence (weekly vs monthly) and ratings volume (16K vs 4.3K). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Salesforce Authenticator against 4.7 for HubSpot. Both are backed by a comparable volume of ratings — 4.3K and 16K respectively. Written reviews are what separate them: 52% of Salesforce Authenticator's written reviews are positive against 46% of HubSpot's.
Salesforce Authenticator ships an update monthly, HubSpot weekly. Both last shipped on November 3, 2026.
| Parameter | Salesforce Authenticator | HubSpot |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.3K ratings) | 4.7 (16K ratings) — better |
| Positive reviews | 52.2% of reviews — better | 45.7% of reviews |
| Number of ratings | 4.3K | 16K — better |
| Update frequency | Monthly | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 57 MB | 159 MB |
| Age rating | 4+ | 4+ |
| Developer | salesforce.com | HubSpot, Inc. |
Customer experience
Salesforce Authenticator
HubSpot
User reviews
Salesforce Authenticator
From 4.3K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 🔒 Secure authentication
- 👍 Easy to use
- 🔋 Reliable backup feature
- 👍 Convenient Apple Watch integration
Room to improve
- 🐛 Inconsistent location tracking
- 🐛 Frequent re-authentication required
- 🐛 Unreliable push notifications
- 🐛 Compatibility issues with older devices
- 🐛 Buggy app crashes
HubSpot
From 16K App Store ratingsWhat we love
- 👍 Simple to use
- 🚀 Ease of use
- 🚀 Intuitive user interface
- 🚀 Streamlined workflow
- 👍 Great business tool
Room to improve
- 🐛 Buggy app with crashes
- 🐛 Unreliable search function
- 🔒 Lack of security features
- 🔒 No biometric or PIN protection
- 👎 Limited functionality compared to desktop
Bugs and requests
Salesforce Authenticator
Reported bugs
5 issues- Inability to add accounts without QR code or 2-word phrase
- Sudden loss of access to all accounts after phone reset
- Repeated prompts to enable location services
- Slow authentication process and delays
- Incompatibility with certain Salesforce clouds
Requested features
5 requests- Add biometric authentication (Face ID, Touch ID)
- Improve location-based auto-approval
- Allow customization of app icons and themes
- Provide desktop/web version of the app
- Enhance Apple Watch integration
HubSpot
Reported bugs
4 issues- Conversations tab not working
- Notifications not showing up
- Inability to log in on mobile
- Data loss and account deletion issues
Requested features
6 requests- Ability to attach files to emails
- More customization options
- Better integration with other tools
- Improved mobile optimization
- Access to service tickets and support
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- Easier task and pipeline management
In-app purchases
Salesforce Authenticator
No in-app purchases
HubSpot
No in-app purchases
Questions
Is Salesforce Authenticator free?
Is HubSpot free?
Which has better reviews, Salesforce Authenticator or HubSpot?
Do Salesforce Authenticator or HubSpot have ads?
Which is updated more often, Salesforce Authenticator or HubSpot?
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