Comparison

Salesforce Authenticator vs HubSpot

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

HubSpot

This app unifies customer-facing teams on an AI-powered platform, offering a comprehensive customer view and enabling quick actions from any location. It includes an AI assistant to provide insights, draft communications, and support deal closing while on the move.

Highlights
  • AI-powered CRM platform
  • Unified customer view
  • Actionable insights
  • Draft communications
  • Deal closing tools
  • Mobile accessibility
Features
Read full description

The HubSpot mobile app keeps sales and marketing teams moving, wherever the day takes them. Keep campaigns on track, act on leads the moment they come in, and walk into every meeting ready. Every contact, deal, and email is right there when you need it, no desktop required.

Screenshots

Salesforce Authenticator4 screens
HubSpot4 screens

Verdict

The call

The clearest difference is monetization model: Salesforce Authenticator at free against HubSpot's freemium. Salesforce Authenticator also leads on iOS requirement (15.0 vs 17.0). HubSpot's advantage is update cadence (weekly vs monthly) and ratings volume (16K vs 4.3K). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Salesforce Authenticator against 4.7 for HubSpot. Both are backed by a comparable volume of ratings — 4.3K and 16K respectively. Written reviews are what separate them: 52% of Salesforce Authenticator's written reviews are positive against 46% of HubSpot's.

UpkeepUpdate frequency

Salesforce Authenticator ships an update monthly, HubSpot weekly. Both last shipped on November 3, 2026.

Scorecard4 real differences · 6 level
Salesforce Authenticator versus HubSpot: the parameters behind the verdict, then further details
ParameterSalesforce AuthenticatorHubSpot
PriceFreeFree
Rating4.6 (4.3K ratings)4.7 (16K ratings) — better
Positive reviews52.2% of reviews — better45.7% of reviews
Number of ratings4.3K16K — better
Update frequencyMonthlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size57 MB159 MB
Age rating4+4+
Developersalesforce.comHubSpot, Inc.

Customer experience

Salesforce Authenticator

All ratings4,294 ratings
Positive90.2%
Neutral1.4%
Negative8.4%
Written reviews362 reviews
Positive52.2%
Neutral5.0%
Negative42.8%

HubSpot

All ratings15,857 ratings
Positive93.6%
Neutral2.8%
Negative3.6%
Written reviews598 reviews
Positive45.7%
Neutral12.5%
Negative41.8%

User reviews

Salesforce Authenticator

From 4.3K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 🔒 Secure authentication
  • 👍 Easy to use
  • 🔋 Reliable backup feature
  • 👍 Convenient Apple Watch integration

Room to improve

  • 🐛 Inconsistent location tracking
  • 🐛 Frequent re-authentication required
  • 🐛 Unreliable push notifications
  • 🐛 Compatibility issues with older devices
  • 🐛 Buggy app crashes

HubSpot

From 16K App Store ratings

What we love

  • 👍 Simple to use
  • 🚀 Ease of use
  • 🚀 Intuitive user interface
  • 🚀 Streamlined workflow
  • 👍 Great business tool

Room to improve

  • 🐛 Buggy app with crashes
  • 🐛 Unreliable search function
  • 🔒 Lack of security features
  • 🔒 No biometric or PIN protection
  • 👎 Limited functionality compared to desktop

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

HubSpot

Reported bugs

4 issues
  • Conversations tab not working
  • Notifications not showing up
  • Inability to log in on mobile
  • Data loss and account deletion issues

Requested features

6 requests
  • Ability to attach files to emails
  • More customization options
  • Better integration with other tools
  • Improved mobile optimization
  • Access to service tickets and support
Show 1 more
  • Easier task and pipeline management

In-app purchases

None

Salesforce Authenticator

No in-app purchases

None

HubSpot

No in-app purchases

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is HubSpot free?
HubSpot is free to download, with no in-app purchases.
Which has better reviews, Salesforce Authenticator or HubSpot?
HubSpot is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while HubSpot averages 4.7 from 16K ratings.
Do Salesforce Authenticator or HubSpot have ads?
Neither Salesforce Authenticator nor HubSpot shows ads.
Which is updated more often, Salesforce Authenticator or HubSpot?
Salesforce Authenticator ships an update monthly, and HubSpot weekly. Most recently, Salesforce Authenticator was updated on November 3, 2026 and HubSpot on November 3, 2026.

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