Tawk.to vs Gist Live Chat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tawk.to
This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.
- Live chat with website visitors
- Visitor monitoring
- Free customizable page
- Real-time communication
- No spam or hidden costs
Read full descriptionHide full description
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.
Gist Live Chat
Connect with website visitors, leads, and customers in real-time. This app consolidates sales, marketing, and support conversations into a single inbox, allowing for engaging, friendly interactions across multiple platforms. Respond to inquiries instantly, anywhere, to convert more visitors into leads.
- Team inbox for all conversations
- Real-time visitor and customer chat
- Convert visitors into leads
- Engaging messages with emoji/GIFs
- Manage conversation status
- Cross-platform communication
Read full descriptionHide full description
Get access to Gist team inbox and talk to your visitors, leads and customers right from your iPhone. Gist Live Chat brings together all your sales, marketing, and customer support conversations to one place. Treat your customers well and make them feel appreciated with real-time conversations. Turn more visitors into leads by answering all of their questions on the spot. Gist is designed to feel simple and familiar to your customers. They can talk to you like friends and family. Your visitors and customers can have real, engaging conversations with your team no matter where they are - inside your app, on your website, or via email. Be in the conversation, even when you’re away from your desk with the Gist mobile app. The app is an easy way to: View and respond to all customer conversations Send engaging messages using emoji and GIFs View and change the status of conversations (open, snoozed, closed)
Screenshots
Verdict
The clearest difference is rating: Gist Live Chat at 4.2 against Tawk.to's 3.7. Gist Live Chat also leads on iOS requirement (12.4 vs 16.0). Tawk.to's advantage is update cadence (fortnightly vs every 2 months) and ratings volume (211 vs 16). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Gist Live Chat holds the better App Store score, 4.2 against 3.7. That said, the two scores are not equally well evidenced: Tawk.to has 211 ratings behind it against 16, so its average is the more settled of the two. Written reviews complicate that: 59% of Tawk.to's written reviews are positive against 50% of Gist Live Chat's, so the app with the better star average is not the one people write more warmly about.
Tawk.to ships an update fortnightly, Gist Live Chat every 2 months. The most recent releases landed on October 2, 2026 and September 10, 2026 respectively.
| Parameter | Tawk.to | Gist Live Chat |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (211 ratings) | 4.2 (16 ratings) — better |
| Positive reviews | 58.6% of reviews — better | 50.0% of reviews |
| Number of ratings | 211 — better | 16 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 12.4 — better |
| Further details — not scored | ||
| Size | 175 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | tawk.to | Raghavender Rao Jitta |
Customer experience
Tawk.to
Gist Live Chat
Bugs and requests
Tawk.to
Reported bugs
6 issues- Frequent crashes and freezes
- Unreliable notifications
- Inconsistent chat history
- Login and logout issues
- Compatibility problems with newer iOS versions
Show 1 moreShow fewer
- Visitor tracking not working as expected
Requested features
7 requests- Dark mode
- Multilingual support
- Improved notification system
- Visitor history and analytics
- Attachment support in chat
Show 2 moreShow fewer
- Agent status visibility
- Customizable branding options
Gist Live Chat
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tawk.to
No in-app purchases
Gist Live Chat
No in-app purchases
