Tawk.to vs Conversations by Brevo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tawk.to
This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.
- Live chat with website visitors
- Visitor monitoring
- Free customizable page
- Real-time communication
- No spam or hidden costs
Read full descriptionHide full description
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.
Conversations by Brevo
Engage website visitors in real-time with live chat, automated chatbots, and a unified inbox. Capture leads, provide instant support, and gain insights to convert visitors into customers.
- Live chat for visitor engagement
- Chatbot for lead capture and FAQs
- Universal inbox for multiple channels
- Visitor intelligence for personalized outreach
- Chat reports for performance tracking
- Mobile notifications for on-the-go communication
Read full descriptionHide full description
Seamlessly communicate with leads and customers in real time with personalized chat tools. Use our live chat, universal inbox and chatbot to convert web visitors into customers, save time with automated replies and delight customers with instant support. This mobile app is for managing Conversations on Brevo. For the full Brevo experience including campaigns, please visit brevo.com with your desktop. LIVE CHAT: Drive real-time visitor engagement, make more sales and build brand loyalty with personalized interactions. CHATBOT: Grow your contact list and boost efficiency with automated lead capture and FAQ answers. UNIVERSAL INBOX: Meet customers on their preferred communication channel and manage all conversations from one convenient spot. Connect your live chat, WhatsApp, Instagram, Facebook and email accounts. VISITOR INTELLIGENCE: Start conversations or trigger automated messages based on visitor insights like their location or what’s in their shopping cart CHAT REPORTS: Track customer satisfaction, chat volume, agent responsiveness and more. MESSAGE ALERTS: Never miss an opportunity again by enabling mobile notifications and chatting on-the-go.
Screenshots
Verdict
The clearest difference is review sentiment: Tawk.to at 58% against Conversations by Brevo's 25%. Tawk.to also leads on update cadence (every 2 weeks vs every 3 months) and rating (3.7 vs 3.4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tawk.to holds the better App Store score, 3.7 against 3.4. That said, the two scores are not equally well evidenced: Tawk.to has 215 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 58% of Tawk.to's written reviews are positive against 25% of Conversations by Brevo's.
Tawk.to ships an update every 2 weeks, Conversations by Brevo every 3 months. The most recent releases landed on October 17, 2026 and October 12, 2026 respectively.
| Parameter | Tawk.to | Conversations by Brevo |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (215 ratings) — better | 3.4 (8 ratings) |
| Positive reviews | 58.5% of reviews — better | 25.0% of reviews |
| Number of ratings | 215 — better | 8 |
| Update frequency | Every 2 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 175 MB | 5 MB |
| Age rating | 4+ | 4+ |
| Developer | tawk.to | sendinblue |
Customer experience
Tawk.to
Conversations by Brevo
Bugs and requests
Tawk.to
Reported bugs
6 issues- Frequent crashes and freezes
- Unreliable notifications
- Inconsistent chat history
- Login and logout issues
- Compatibility problems with newer iOS versions
Show 1 moreShow fewer
- Visitor tracking not working as expected
Requested features
7 requests- Dark mode
- Multilingual support
- Improved notification system
- Visitor history and analytics
- Attachment support in chat
Show 2 moreShow fewer
- Agent status visibility
- Customizable branding options
Conversations by Brevo
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tawk.to
No in-app purchases
Conversations by Brevo
No in-app purchases
Questions
Is Tawk.to free?
Is Conversations by Brevo free?
Which has better reviews, Tawk.to or Conversations by Brevo?
Do Tawk.to or Conversations by Brevo have ads?
Which is updated more often, Tawk.to or Conversations by Brevo?
Other comparisons
