Dialpad vs CoreNexa
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dialpad
This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.
- Unified communication platform
- Cross-device call switching
- Automatic call transcription
- Rich contact profiles with CRM integration
- Remote call monitoring and coaching
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Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
CoreNexa
Manage your business phone system from your mobile device. Make and receive calls using your business number and caller ID, access voicemail, and utilize features like virtual attendants and conference bridges. Stay connected to your business communications on the go.
- Make/receive business calls
- Use business caller ID
- Access voicemail
- Extension dialing
- Shared contacts directory
- Conference bridge access
- Virtual attendant management
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Leverage the power of your business phone through your iPhone or iPad - anywhere, anytime. By using your iPhone or iPad, you can make and receive calls from your business phone, access your voicemail, business directories, recent calls, conference bridges and other valuable features, such as virtual attendant. Some key benefits of the mobile app include the following: · Making calls using your business calling plan and your business caller ID · Receiving calls made to your business phone number on the app · Being able to extension dial co-workers · Using the shared contacts directory and having access to all extensions in the company · Viewing recent calls · Clicking to dial back any of your recent callers · One-click to dial your conference bridges as a moderator or attendee · Listening to your voicemail · Updating your voicemail greetings · Managing virtual attendant schedules, including the ability to override your current schedule · Updating your virtual attendant greetings To Use this App: · Download and install the app on your iPhone or iPad · Sign-in using your phone system portal username and password NOTE: If you need more information or can’t log in, check with your service provider to see if you have the necessary permissions to use this application.
Screenshots
Verdict
The clearest difference is rating: Dialpad at 4.6 against CoreNexa's 2.3. Dialpad also leads on ratings volume (4.5K vs 256) and review sentiment (34% vs 22%). CoreNexa's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dialpad holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Dialpad has 4.5K ratings behind it against 256, so its average is the more settled of the two. Written reviews point the same way: 34% of Dialpad's written reviews are positive against 22% of CoreNexa's.
Dialpad ships an update fortnightly, CoreNexa every 3 weeks. The most recent releases landed on September 25, 2026 and July 25, 2026 respectively.
| Parameter | Dialpad | CoreNexa |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.5K ratings) — better | 2.3 (256 ratings) |
| Positive reviews | 34.0% of reviews — better | 22.5% of reviews |
| Number of ratings | 4.5K — better | 256 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 335 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Dialpad, Inc. | CoreNexa, LLC |
Customer experience
Dialpad
CoreNexa
User reviews
Dialpad
From 4.5K App Store ratingsWhat we love
- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution
Room to improve
- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support
CoreNexa
From 256 App Store ratingsWhat we love
- ✅ Enables remote work and mobile connectivity
- 📱 Easy navigation and user-friendly interface
- 🔄 Seamless integration with iPhone CallKit
- 📧 Voicemail email notifications and transcripts
- 💼 Professional business communication tool
Room to improve
- 📉 Frequent call drops and disconnections
- 🔊 Poor audio quality and clarity issues
- ❌ Unreliable incoming call delivery
- ⏳ Calls stuck on 'Connecting' indefinitely
- 🔐 Login issues and forced logouts
Bugs and requests
Dialpad
Reported bugs
4 issues- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes
Requested features
4 requests- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription
CoreNexa
Reported bugs
18 issues- Calls drop after 5-6 minutes
- Audio cuts in and out during calls
- Incoming calls don't ring on device
- App crashes when selecting text
- Speakerphone stops working mid-call
Show 13 moreShow fewer
- Screen orientation issues
- Call history not populating
- Voicemail messages disappearing
- Ghost messages that won't delete
- Calls disconnect when switching from cellular to WiFi
- Multiple simultaneous calls cause app failure
- App logs out without warning
- Hangup button requires multiple clicks
- Auto-fill password field prevents login recovery
- Notifications interrupt and end calls
- Video recording access lost after updates
- Contacts only load in phone app, not web version
- Call quality degrades with each update
Requested features
11 requests- Improve call stability and reliability
- Enhance audio quality and noise reduction
- Better contact management and syncing
- SMS/text messaging functionality
- Improved speaker phone reliability
Show 6 moreShow fewer
- Better volume controls and audio settings
- Respect system-wide iOS settings
- Faster app load times
- Improved call history tracking
- Better offline functionality
- Adjust call button placement away from bottom bar
In-app purchases
Dialpad
No in-app purchases
CoreNexa
No in-app purchases









