Dialpad vs Sense Talent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dialpad
This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.
- Unified communication platform
- Cross-device call switching
- Automatic call transcription
- Rich contact profiles with CRM integration
- Remote call monitoring and coaching
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Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Sense Talent
This mobile app allows recruiters to manage job applications and communicate with candidates on the go. It provides access to the full platform's capabilities, enabling real-time notifications and interaction logging directly within the applicant tracking system.
- Manage jobs and applications
- Handle candidate conversations
- Receive real-time notifications
- Capture interactions in ATS
- Access Sense Platform on the go
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Stay connected with candidates anytime, anywhere using the Sense Mobile App. Recruiters can access the power of Sense Platform on the go- manage jobs and applications, handle conversations, receive real-time notifications, and capture every interaction directly in the ATS. The app gives recruiters the flexibility they need while delivering a seamless candidate experience.
Screenshots
Verdict
The clearest difference is ads: Sense Talent at none against Dialpad's shown. Sense Talent also leads on monetization model (free vs ad-supported) and iOS requirement (15.0 vs 17.0). Dialpad's advantage is ratings volume (4.6K vs 111). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Dialpad against 4.6 for Sense Talent. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 111, so its average is the more settled of the two. Written reviews are what separate them: 34% of Dialpad's written reviews are positive against 41% of Sense Talent's.
Dialpad ships an update every 2 weeks, Sense Talent fortnightly. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.
| Parameter | Dialpad | Sense Talent |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.6K ratings) — better | 4.6 (111 ratings) |
| Positive reviews | 34.0% of reviews | 41.3% of reviews — better |
| Number of ratings | 4.6K — better | 111 |
| Update frequency | Every 2 weeks — better | Fortnightly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 338 MB | 66 MB |
| Age rating | 4+ | 4+ |
| Developer | Dialpad, Inc. | Sense Talent Labs |
Customer experience
Dialpad
Sense Talent
User reviews
Dialpad
From 4.6K App Store ratingsWhat we love
- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution
Room to improve
- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support
Sense Talent
From 111 App Store ratingsWhat we love
- 👍 Easy to use interface
- 🚀 Fast and efficient for recruiters
- 💡 Seamless candidate communication
- 👍 Integrates well with ATS
- 💡 Unlimited texting feature
Room to improve
- 🐛 Significant lag and slowness
- 🐛 Frequent app crashes
- 🐛 Constant login issues
- 🐛 Messages not loading or delayed
- 🐛 Notifications not working correctly
Bugs and requests
Dialpad
Reported bugs
4 issues- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes
Requested features
4 requests- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription
Sense Talent
Reported bugs
20 issues- App lags on iPhone
- Message previews appear but app messages take 5+ minutes to load
- Keyboard lag within the app
- Message disappears after unlocking phone
- Most recent messages shown are from 12+ hours ago
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- Search function is unreliable, names disappear
- Constantly logged out, 'something went wrong try again later' error
- App requires frequent uninstalling/reinstalling to open
- Blank screen when trying to open the app
- App stops functioning, requires daily reboot
- Messages don't load, app is a dinosaur
- Unable to download the app after uninstalling
- Unable to clear notifications
- App doesn't load all the way, needs frequent resets
- Latest update trashed the app, message filters don't work
- Most recent messages do not update
- Messages show unread on app even if responded to on desktop
- Notification badges not working correctly (false positives and negatives)
- App crashes frequently, especially after sending one message
- Passwords not syncing to the mobile app after password change
Requested features
3 requests- Way to create and text groups
- Allow calls to show Sense number
- Ability to archive messages on the app
In-app purchases
Dialpad
No in-app purchases
Sense Talent
No in-app purchases
Questions
Is Dialpad free?
Is Sense Talent free?
Which has better reviews, Dialpad or Sense Talent?
Do Dialpad or Sense Talent have ads?
Which is updated more often, Dialpad or Sense Talent?
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