Dialpad vs Bright Pattern Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dialpad
This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.
- Unified communication platform
- Cross-device call switching
- Automatic call transcription
- Rich contact profiles with CRM integration
- Remote call monitoring and coaching
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Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Bright Pattern Mobile
This business application enables seamless customer engagement across multiple communication channels, maintaining conversation context. It provides a personalized customer experience and advanced call center features to track the entire customer journey.
- Multichannel customer engagement
- Seamless channel switching
- Context-rich conversations
- Personalized customer experience
- Advanced call center solution
- Customer journey tracking
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Bright Pattern allows your business to engage with customers across all channels and effortlessly switch between channels without losing the context of the conversation. Give your customers a seamless, context-rich, and personalized customer experience. Track the customer’s journey from the beginning to the end with the advanced features of Bright Pattern’s powerful call center solution.
Screenshots
Verdict
Dialpad and Bright Pattern Mobile both sit at 4.6 stars, but that hides the real split: 100% of Bright Pattern Mobile's written reviews are positive against 34% of Dialpad's. Bright Pattern Mobile also leads on ads (none vs shown) and monetization model (free vs ad-supported). Dialpad's advantage is ratings volume (4.6K vs 9) and update cadence (fortnightly vs every 2 months). On price, rating, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Dialpad against 4.6 for Bright Pattern Mobile. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 9, so its average is the more settled of the two. Written reviews are what separate them: 34% of Dialpad's written reviews are positive against 100% of Bright Pattern Mobile's.
Dialpad ships an update fortnightly, Bright Pattern Mobile every 2 months. The most recent releases landed on October 9, 2026 and September 23, 2026 respectively.
| Parameter | Dialpad | Bright Pattern Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.6K ratings) | 4.6 (9 ratings) |
| Positive reviews | 34.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 4.6K — better | 9 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 346 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Dialpad, Inc. | Bright Pattern. Inc |
Customer experience
Dialpad
Bright Pattern Mobile
Bugs and requests
Dialpad
Reported bugs
4 issues- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes
Requested features
4 requests- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription
Bright Pattern Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Dialpad
No in-app purchases
Bright Pattern Mobile
No in-app purchases
Questions
Is Dialpad free?
Is Bright Pattern Mobile free?
Which has better reviews, Dialpad or Bright Pattern Mobile?
Do Dialpad or Bright Pattern Mobile have ads?
Which is updated more often, Dialpad or Bright Pattern Mobile?
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