Visual Support vs Ford Charge Station Setup
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Visual Support
This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.
- Live camera feed sharing
- Screen sharing and co-browsing
- Remote pointer
- Drawing and annotations
- Session recording
- Pause video and save photos
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The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.
Ford Charge Station Setup
This app helps you connect your Ford Connected Charge Station or Wallbox to its features. It guides you through the setup process to get your electric vehicle charging infrastructure ready.
- Connect to Ford Connected Charge Station
- Set up Ford Connected Wallbox
- Access charging station features
- Electric vehicle infrastructure setup
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Now that you've got the tech, let's get you connected to the features of your Ford Connected Charge Station (NA) / Ford Connected Wallbox (EU).
Screenshots
Verdict
The clearest difference is review sentiment: Visual Support at 50% against Ford Charge Station Setup's 3%. Visual Support also leads on rating (3.2 vs 1.7) and update cadence (monthly vs every 2 months). Ford Charge Station Setup's advantage is iOS requirement (11.1 vs 14.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Visual Support holds the better App Store score, 3.2 against 1.7. Both are backed by a comparable volume of ratings — 35 and 50 respectively. Written reviews point the same way: 50% of Visual Support's written reviews are positive against 3% of Ford Charge Station Setup's.
Visual Support ships an update monthly, Ford Charge Station Setup every 2 months. The most recent releases landed on September 21, 2026 and August 3, 2026 respectively.
| Parameter | Visual Support | Ford Charge Station Setup |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (35 ratings) — better | 1.7 (50 ratings) |
| Positive reviews | 50.0% of reviews — better | 2.6% of reviews |
| Number of ratings | 35 | 50 — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 | 11.1 — better |
| Further details — not scored | ||
| Size | 16 MB | 31 MB |
| Age rating | 12+ | 4+ |
| Developer | SIGHTCALL | Ampure Charging Systems Inc. |
Customer experience
Visual Support
Ford Charge Station Setup
In-app purchases
Visual Support
No in-app purchases
Ford Charge Station Setup
No in-app purchases
Questions
Is Visual Support free?
Is Ford Charge Station Setup free?
Which has better reviews, Visual Support or Ford Charge Station Setup?
Do Visual Support or Ford Charge Station Setup have ads?
Which is updated more often, Visual Support or Ford Charge Station Setup?
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