Comparison

Copper CRM vs Close CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Copper CRM

This app streamlines your sales process and project management by integrating directly with Google Workspace. It automatically pulls in contact information and email conversations, allowing you to manage leads, track deals, and deliver projects visually from your mobile device.

Highlights
  • Google Workspace Integration (Gmail, Calendar, Drive)
  • Visual Sales Pipelines
  • Automated Workflows
  • Contact and Activity Logging
  • Business Card Scanning
  • Voice-to-Text Activity Logging
  • Project Management
Features
Read full description

Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. It’s the CRM made for Google Workspace, so it pulls in contact information and email conversations, and layers on productivity tools. Copper helps you manage your entire sales process and projects using visual pipelines right from your iPhone, so you can bring Copper anywhere your business takes you. • You can try Copper CRM for free with our 14-day trial—no credit card required. • Copper for iPhone is designed as a companion to the Copper web app. Highlights: • CRM for Google—Syncs with Gmail, Contacts, Calendar, Docs, Sheets, Slides and Google Drive. • Access all customer data, log calls and text messages, and add meeting notes so every interaction is tracked.  • Manage opportunities and projects in a visual pipeline. Easily sort, filter and track updates to keep deals and projects moving forward. • Scan business cards at meetings and events to easily add new contacts • Save time by speaking into your phone to log activities and notes – no typing needed. Features & Benefits: Native G Suite Integration 
Copper CRM is seamlessly integrated with Google Workspace, so you can access your CRM where you already work—your Gmail, Google Calendar, and Google Drive. Automated Workflows 
Capture website form fills and reply instantly to set up your first meeting. Automatically send follow up emails when you move an opportunity or project to the next stage in your process. Insights across the entire customer journey
 With advanced reporting, dashboards, project management and customizable pipelines, you will have real-time analytics to help you deliver client projects and exceed expectations. Get up and running in days, not months 
Connect your team’s Gmail accounts first. Copper then pulls in contact information and email conversations. Connect the tools you’re already using 
Copper’s powerful integrations seamlessly connect with your favorite tools to bring in even more customer information.

About

Close CRM

Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.

Highlights
  • Direct communication with leads
  • AI-powered call transcription
  • Lead and contact detail access
  • Activity feed for context
  • Quick data entry and task management
  • Push notifications for updates
Features
Read full description

See why the world's fastest scaling sales teams trust Close as their CRM. With lightning-fast onboarding, free migrations, and a remarkable Support team––sales reps and leaders alike love using Close. What you'll experience with Close's mobile app: Easily communicate with prospects and customers Keep your Leads warm when you stay in touch––even while away from your desk. Increase the effectiveness of your sales cadences when you take + place calls, reply to texts, and email directly from the Close mobile app. Close will even send you push notifications of new texts, missed calls, and voicemails. Never take notes again Close’s AI-powered Call Assistant add-on automatically transcribes and summarizes every phone call––whether you’re talking to prospects on the desktop or mobile apps. Focus on the conversation at hand while Close generates an accurate, searchable summary of your call. Get context quickly on the go Easily see Lead and Contact details like addresses, Custom Fields, and Contact info. Freshen up on recent communications on the Lead Activity Feed before you meet with a prospect. Quickly add new data or Tasks Add Notes, update Opportunities, and manage your Tasks from your mobile device. A Close account is required to use Close CRM for iOS. About Close: We're a bootstrapped, profitable, 100% remote team of thoughtful humans who value autonomy and impact. We're eager to make a product our customers fall in love with over and over again. Today, we have 90+ team members from around the world—supporting and coaching thousands of customers to grow every single day.

Screenshots

Copper CRM4 screens
Close CRM4 screens

Verdict

The call

The clearest difference is review sentiment: Copper CRM at 82% against Close CRM's 36%. Copper CRM also leads on rating (4.7 vs 3.5) and ratings volume (446 vs 52). Close CRM's advantage is monetization model (free vs freemium). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Copper CRM holds the better App Store score, 4.7 against 3.5. That said, the two scores are not equally well evidenced: Copper CRM has 446 ratings behind it against 52, so its average is the more settled of the two. Written reviews point the same way: 82% of Copper CRM's written reviews are positive against 36% of Close CRM's.

UpkeepUpdate frequency

Copper CRM ships an update every 3 weeks, Close CRM every 4 weeks. The most recent releases landed on October 24, 2026 and October 21, 2026 respectively.

Scorecard4 real differences · 6 level
Copper CRM versus Close CRM: the parameters behind the verdict, then further details
ParameterCopper CRMClose CRM
PriceFreeFree
Rating4.7 (446 ratings) — better3.5 (52 ratings)
Positive reviews82.3% of reviews — better36.4% of reviews
Number of ratings446 — better52
Update frequencyEvery 3 weeks — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size82 MB28 MB
Age rating4+4+
DeveloperCopper CRM, Inc.Elastic Inc

Customer experience

Copper CRM

All ratings446 ratings
Positive95.3%
Neutral2.5%
Negative2.2%
Written reviews96 reviews
Positive82.3%
Neutral4.2%
Negative13.5%

Close CRM

All ratings52 ratings
Positive53.8%
Neutral9.6%
Negative36.5%
Written reviews44 reviews
Positive36.4%
Neutral9.1%
Negative54.5%

User reviews

Copper CRM

From 446 App Store ratings

What we love

  • 👍 Intuitive and easy to use
  • 🚀 Seamless integration with G Suite
  • 💡 Automated data retrieval and contact creation
  • 🔒 Secure and reliable
  • 📈 Powerful features for managing contacts, opportunities, and tasks

Room to improve

  • 🐛 Buggy mobile app with sync and performance issues
  • 💰 Expensive pricing, especially for advanced features
  • 🔍 Limited customization options
  • 📱 Lacking key mobile functionality compared to desktop version
  • 🔁 Confusing billing and cancellation policies

Close CRM

From 52 App Store ratings

What we love

  • 👍 Great CRM on browser
  • 👍 Good for making calls
  • 👍 Easy to use on desktop/laptop
  • 👍 Helpful for closing deals on the go
  • 👍 Good support team

Room to improve

  • 🐛 Slow and glitchy app
  • 🐛 Poorly optimized for mobile/iPad
  • 🐛 Missing features on mobile
  • 🐛 Crashes frequently
  • 🐛 Wastes telephony usage

Bugs and requests

Copper CRM

Reported bugs

5 issues
  • Frequent app crashes and freezes
  • Sync issues between mobile and desktop versions
  • Notifications that cannot be dismissed
  • Inability to edit or delete certain data
  • Compatibility problems with older devices

Requested features

5 requests
  • Improved mobile app with better usability and stability
  • More customization options for tasks, filters, and views
  • Better integration with other business tools and platforms
  • Enhanced reporting and analytics capabilities
  • Streamlined lead management and conversion workflows

Close CRM

Reported bugs

26 issues
  • App is slow and glitchy
  • App crashes
  • 30 min delays
  • App is laggy
  • No full screen capability on iPad
Show 21 more
  • App is super laggy and does not respond well
  • App is super laggy and does not function well
  • Calls glitchy, skips on outgoing calls
  • Texting feature doesn't load
  • SMS/email part of inbox doesn't work
  • Error messages when linking with chat gbt
  • App is consistently glitchy and weird
  • Infinite loop when accessing lead details
  • Search function constantly freezes and crashes
  • Search function not searching at all
  • Edit email feature does not open saved email
  • App doesn't load on iPhone 14 pro iOS 17
  • Close app won't load or open
  • App crashes every 2 min
  • Takes forever to load anything
  • Lag when scrolling
  • Creates duplicate texts
  • Returns to Inbox all the time
  • Doesn't load after search and click
  • Crashes everytime user opens a lead
  • Takes forever to lead

Requested features

15 requests
  • Invest in building proper mobile apps
  • Optimize for mobile/iPad
  • Full-size version for iPad
  • Add missing features to mobile app
  • Fix telephony usage issues
Show 10 more
  • Fix texting feature
  • Fix edit emails feature
  • Add support for chat GPT feature
  • Improve UI/UX for mobile app
  • Roll back phone calls feature until option to disable
  • Fix bugs in desktop app
  • Make app fluid and less laggy
  • Fix infinite loop bug
  • Fix search function freezing/crashing
  • Fix app not loading after search and click

In-app purchases

None

Copper CRM

No in-app purchases

None

Close CRM

No in-app purchases

Questions

Is Copper CRM free?
Copper CRM is free to download, with no in-app purchases.
Is Close CRM free?
Close CRM is free to download, with no in-app purchases.
Which has better reviews, Copper CRM or Close CRM?
Copper CRM is rated higher. Copper CRM averages 4.7 out of 5 from 446 ratings, while Close CRM averages 3.5 from 52 ratings.
Do Copper CRM or Close CRM have ads?
Neither Copper CRM nor Close CRM shows ads.
Which is updated more often, Copper CRM or Close CRM?
Copper CRM ships an update every 3 weeks, and Close CRM every 4 weeks. Most recently, Copper CRM was updated on October 24, 2026 and Close CRM on October 21, 2026.

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