Best Customer Experience Platform Apps

Quo (formerly OpenPhone)

Business calling and texting

Free

This application provides teams with a comprehensive phone system, offering features like unlimited calling and texting, a lightweight CRM, integration with various platforms, and exceptional customer support. Users can easily manage business communications, keep personal and business numbers separate, and try it for free for 7 days. Get started in minutes with no long-term commitment.

FrontApp

Customer operations platform

Free

This platform optimizes customer operations for support, sales, and account management teams through a blend of help desk efficiency and email familiarity. Users can streamline communication, automate workflows, and collaborate in real-time to enhance service delivery and operational efficiency, benefiting businesses by boosting customer retention and growth.

ActiveCampaign

Sales CRM, Marketing, Reports

Free

The app streamlines marketing, sales CRM, and reporting functions, allowing users to manage campaigns, automate processes, and track performance metrics on-the-go, catering to businesses of all sizes. Keep your business at your fingertips and engage with customers seamlessly.

Reputation Mobile

Raise your customer experience

Free

Manage your business's reputation and customer experience on-the-go with this mobile app, allowing you to track performance, respond to reviews, and engage with customers across multiple channels. Turn customer feedback into a competitive advantage by taking action on insights and analytics provided by the app.

Drift - Chat & Video

Live Chat & Video for Sales

Free

Connect with your website visitors in real-time through live chat, gather valuable customer insights, and provide instant support. Enhance customer engagement and boost conversion rates today by implementing this powerful tool on your website.

HighLevel

SMS & Reviews for businesses

Free

HighLevel is a powerful business communication platform that simplifies SMS marketing, appointment scheduling, and customer engagement. Improve communication with clients and streamline operations with HighLevel - your all-in-one business solution.

Community by C Space

C Space

Free

A rewarding app that pays you for sharing your opinions on various activities like surveys and product tests without any minimum cash-out requirement. Get e-gift codes to use on anything you want. Complete short tasks and earn money – simple, easy, and legitimate.

LiveChat - Support & Sell

Customer service chat

Free

Get instant support with LiveChat, a real-time customer service application that connects you with representatives to address your queries efficiently. Enjoy quick responses and personalized assistance whenever you need help.

Customer Portal - Zoho Creator

by Zoho Corporation

Free

This customer portal app provides a unique brand experience, allowing customers to sign in and access restricted forms, data reports, and other components. With the app, customers can view, edit, and manage records, as well as apply custom actions, search, filter, and sort data, giving them a personalized and interactive experience.

Sprinklr

by Sprinklr

Free

The app is the go-to companion for managing all aspects of enterprise Customer Experience Management (CXM) on the go. From social media management to marketing and customer service, it offers seamless synchronization with the desktop platform, ensuring smooth workflow and collaboration. Explore a range of functions including social account management, content publishing, advertising, and more. Start optimizing your CXM strategy today!

Que Opinas

by Varsityplaza LLC

Free

"Join an online community where you can share your opinions through surveys to influence major brands and earn rewards. Complete registration, participate in surveys, and exchange points for prizes. Don't miss out on this opportunity to make your voice heard!"

Medallia Voices 2

by Medallia, Inc.

Free

This application helps you stay connected with customers and employees by providing an easy-to-use platform to browse and share feedback, and recognize employee achievements. It enables you to receive daily curated responses, share compelling feedback, and congratulate employees on a job well done, all within a secure and customizable environment.

EcoSure TrueView

by Ecolab Inc

Free

This application helps clients protect their brands and strengthen their reputation by coordinating evaluation logistics, executing inspections, and collecting onsite data and rich media. It enables users to measure brand and customer experience through end-to-end approaches, promoting customer advocacy and a stronger reputation.

AskNicely

Real Time Customer Feedback

Free

This customer experience management platform allows businesses to collect and respond to customer feedback instantly, providing AI-powered insights and tools to help teams improve and grow. With this app, businesses can track performance, set goals, and take action on feedback in real-time to enhance customer satisfaction and reduce churn.

Eyes On Global

Eyes On Global

Free

"Eyes On Global" (Eyes:On) offers location-specific solutions to enhance operational excellence, customer experience, and financial performance for businesses. With features like mystery shopping and internal auditing, users can access assignments, complete questionnaires, and upload data conveniently through the mobile app. Start optimizing your brand's reputation and customer satisfaction today!