Best Customer Support Apps

Tidio

AI customer support software

Free

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

CallAssist: Customer Support

Fast Service Calls, Get Help

Free

This AI-powered assistant helps you bypass long hold times and complex phone menus to connect with customer support instantly. It finds the right contact number, navigates automated systems, and can even assist with chat or web support for faster resolutions.

Zoho Desk

Customer Service Software

Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

DelightChat - Customer Support

Shared Customer Support Inbox

Free

Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.

ASSA ABLOY Customer Support

by AssaAbloy

Free

Connect with technical support representatives through real-time video streaming. Share your screen and annotate over the video to get assistance with product issues. Access customer service departments for help.

Thales Customer Support

by Thales DIS (Singapore) Pte Ltd

Free

Manage customer support cases, track returns, and update your user profile on the go. This app provides essential functions for staying updated on case progress and initiating new support requests when away from your computer.

ShareFile®

by Progress Software Corporation

Free

Securely share, store, and manage business files from any device. Collaborate with colleagues, control access, and ensure data protection with customizable settings and remote wipe capabilities.

Help Scout

Support customers on the go

Free

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

Coordinated Customer Support

Device Management

Free

Connect with a business support team to streamline service requests, order supplies, and track order status. Access a message center for important updates and submit meter readings. Improve response times and uptime for a better customer experience.

FAQ: Support Your Customers

Perfect customer emails

$2.99

Quickly compose perfect email replies by storing and combining frequently used text snippets, instructions, and images. Ideal for customer support, teams, and personal use, it streamlines communication by allowing you to assemble custom messages in seconds.

FrontApp

Customer operations platform

Free

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

App Reviews - iOS & Android

Monitor Ratings & Feedback

Free

$0.99 | 100% OFF

Monitor user feedback from both the App Store and Google Play in one place. Automatically translate reviews, get notified of new feedback, and use ML analytics to filter suggestions. Share setups and review images for better collaboration and understanding.

MediacomConnect

by Mediacom Communications Corporation

Free

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

FAQMark Support Your Customers

Perfect Customer Emails

$2.99

This app helps you quickly compose professional email replies by combining pre-written text snippets and media. It supports Markdown for formatting and allows you to store images and diagrams for inclusion in your messages.