Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.
What We Love
- 👍 Latest app update fixes login issues
- 👍 App features now work upon first glance
Room to Improve
- 👎 Terrible internet speeds
- 👎 Inconsistent and unreliable service
- 👎 Misleading sales tactics
- 👎 High prices for poor service
- 👎 Non-functional apps
- 👎 Poor customer support
- 👎 Billing and refund issues
- 👎 Router not arriving or working
- 👎 App requires autopay
- 👎 App has overlapping text/images
- 👎 App requires re-login frequently
- 👎 App requires verification codes
- 👎 App size incorrect for device
- 👎 Cannot access webmail
- 👎 App is a website portal
- 👎 App is laggy and unresponsive
- 👎 Email app broken/removed
- 👎 App crashes on opening
- 👎 Cannot register/create account
- 👎 Cannot set up new account
- 👎 Cannot change password
- 👎 Service shut off without notice
- 👎 Internet shuts off at midnight
- 👎 Cannot use microphone feature
- 👎 App does not retain user credentials
- 👎 App screens not well formatted
- 👎 App has text disappearing off screen
- 👎 App freezes on notification settings
- 👎 App makes updates worse
- 👎 App is the size of an iPhone on iPad
- 👎 Cannot link to autofill PW
- 👎 App requires login every time
- 👎 App does not show email
- 👎 Email program does not deliver email
- 👎 App is impossible to use
- 👎 Email is a mess
- 👎 Constant verification codes
- 👎 Works badly on iPhone/tablets
- 👎 Cannot do service chat on iOS
- 👎 App is badly designed
- 👎 Barely usable on iPhone/iPad
