Manage your entire airport journey with this official travel companion. Track flights, book parking and security, order food, and navigate the terminal with ease. Receive real-time updates and exclusive offers for a smoother travel experience.
What We Love
- 👍 Easy to use (some users)
- 👍 Useful for tracking flights (some users)
- 👍 Good for frequent travelers (some users)
- 👍 Great food/choice in Lomond lounge
- 👍 Staff in Lomond lounge attentive
- 👍 App is brilliant (some users)
- 👍 Ordering food is good
- 👍 Text confirmation for food orders
- 👍 Superb app (some users)
- 👍 First class service (some users)
- 👍 Great experience (some users)
- 👍 Very useful app (some users)
- 👍 Awesome app (some users)
- 👍 Modern looking (some users)
Room to Improve
- 🐛 Nightmare to use on iPhone/iPad
- 🐛 Calendar keeps resetting
- 🐛 Can't find flight on app
- 🐛 Payment takes you off to PayPal etc.
- 🐛 No escape from payment screen
- 🐛 Lounges button doesn't work
- 🐛 Only Sky Scanner button works
- 🐛 Unable to choose country in login
- 🐛 Cannot book lounge/security passes
- 🐛 Doesn't allow date selection
- 🐛 Not fit for purpose (booking)
- 🐛 Can't get past second page
- 🐛 Parking not working
- 🐛 Expensive parking
- 🐛 Awful signposting
- 🐛 Poor facilities
- 🐛 Lacks impersonal skills of staff
- 🐛 Doesn't open, splash screen only
- 🐛 Can never find car park booking
- 🐛 Have to revert to email for parking
- 🐛 No usable contact info
- 🐛 Priority Security not open
- 🐛 No way to raise complaint
- 🐛 App not functioning
- 🐛 Doesn't show booking details
- 🐛 Error getting booking history
- 🐛 Booking icon disappeared
- 🐛 Called help number, got NCP
- 🐛 Flight information not live
- 🐛 Booking system fails after booking
- 🐛 Refuses to show booking in app
- 🐛 No feedback/contact feature
- 🐛 History can't be located
- 🐛 Shows history but booking not found
- 🐛 Couldn't find booking on app
- 🐛 App having problems
- 🐛 Turned up to parking, couldn't get in
- 🐛 Not reading car registration
- 🐛 Button not working properly
- 🐛 Not as streamlined as thought
- 🐛 App freezes at airport picture
- 🐛 Unable to retrieve booking
- 🐛 No number/place to report fault
- 🐛 Chatbot not helpful
- 🐛 PayPal failed on app
- 🐛 App faulty for PayPal
- 🐛 App kept failing when booking parking
- 🐛 Delayed flight showing as 'inflight'
- 🐛 Can't change year in parking booking
- 🐛 Can't book parking for 2024
- 🐛 Can't get Fast Track option under parking
- 🐛 Only Valet parking available
- 🐛 Locked out of site
- 🐛 Can't recover password
- 🐛 Barely functional app
- 🐛 Account management poor
- 🐛 Payment mechanisms unreliable
- 🐛 Not accessible for VoiceOver users
- 🐛 Won't load profile
- 🐛 Can log into website, not app
- 🐛 iPhone only, no iPad use
- 🐛 Login function doesn't work
- 🐛 Renders booking retrieval unusable
- 🐛 Lacks basic services for international airport
- 🐛 Nothing came up for banks, ATMs, currency exchange
- 🐛 Interactive map not useful
- 🐛 Flight data not informative
- 🐛 Won't log in
- 🐛 Error has occurred on sign in/password change
- 🐛 Annoying, time wasting, useless
- 🐛 No where to eat
- 🐛 All restaurants had long queues
- 🐛 Unable to book into Upper Deck lounge
- 🐛 No info on mask requirement
- 🐛 Just so slow
- 🐛 Can't amend car parking booking
- 🐛 App does not work in real-time
- 🐛 Flight times not updated in real time
- 🐛 Boarding plane, app not showing gate
- 🐛 Flight times not updated
- 🐛 Relies on third party for times
- 🐛 Difficult to leave a review
- 🐛 Does not show time flight landed
- 🐛 Showing flight landed when not taken off
- 🐛 Doesn't show delayed flights
- 🐛 Flights disappear when delayed
- 🐛 Weather alert cannot be cleared
- 🐛 Blocks use of app
