Manage your COBRA and direct bill accounts with ease. View payment history, make secure payments, and access plan details. Stay informed with notifications and easily select or change your coverage.
What We Love
- 👍 Easy to enroll (initial setup)
- 👍 Recurring payments can be set up
Room to Improve
- 💸 $20 convenience fee for online payments
- 💸 $20 fee for ACH auto-recurring payments
- 🐛 Frequent login issues
- 🐛 App crashes frequently
- 🐛 App is slow and unresponsive
- 🐛 Poor user interface
- 🐛 Cannot save credit card information
- 🐛 Cannot make automatic payments from credit card
- 🐛 Security questions don't work
- 🐛 Password length restrictions
- 🐛 App doesn't work on iPad
- 🐛 App doesn't register elections
- 🐛 Payment processing unreliable
- 🐛 Customer service is unhelpful
- 🐛 PCI violation concerns
- 🐛 Difficult to cancel auto-billing
- 🐛 Inconsistent payment processing
- 🐛 App requires login every time
- 🐛 Limited payment options
- 🐛 Not user-friendly
- 🐛 Technology is outdated
- 🐛 App is useless for certain actions
