This app provides a shared inbox and business texting solution for teams. It allows for efficient customer support, sales, and marketing by enabling shared phone numbers and message tracking. Teams can manage conversations, assign chats, and send personalized messages to contacts.
What We Love
- 👍 Syncs with website
- 👍 Centralized communication
- 👍 Easy team collaboration
- 👍 Separate business number
- 👍 Quick responses
- 👍 Mobile messaging on the go
- 👍 Useful for customer updates
- 👍 Intuitive and easy to use
- 👍 Organizes client communication
- 👍 Pre-made templates
- 👍 Apple Watch app integration
- 👍 Robust mobile app features
- 👍 Great for direct sales
- 👍 Improved efficiency
- 👍 Good for managing lists
- 👍 Fast customer service
- 👍 Integrates CRM
- 👍 Allows team to track communication
- 👍 Game changer for teams
- 👍 Excellent features
- 👍 Makes life easier
- 👍 Great for mobile customer management
- 👍 Organizes texts
- 👍 Quick replies
- 👍 Redirect calls to number
- 👍 Keeps work separate from private life
Room to Improve
- 🐛 Glitchy and unreliable
- 🐛 Messages sent incorrectly
- 🐛 Poor troubleshooting support
- 🐛 Limited logins
- 🐛 Privacy concerns (data sharing)
- 🐛 Mobile app lacks features (start new message)
- 🐛 Premium features for basic functions
- 🐛 No push notifications
- 🐛 App crashes frequently
- 🐛 No customer service access
- 🐛 Billing/subscription issues
- 🐛 Slow support response
- 🐛 High prices
- 🐛 Delayed push notifications
- 🐛 Buggy copy/paste
- 🐛 Un-optimized interface
- 🐛 Scam-like billing practices
- 🐛 Account flagged/closed without explanation
- 🐛 Ignored by support
- 🐛 No phone call functionality
- 🐛 Inability to use personal number
- 🐛 Limited free features
- 🐛 Clickbait pricing
- 🐛 No Apple Watch support (initially)
- 🐛 Voice dictation crashes app
- 🐛 Contacts disappear
- 🐛 No follow-through from customer service
- 🐛 Increased fees
- 🐛 Missing call redirection feature
- 🐛 Not free, trial period required
