YI Home User Reviews

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  • Brilliant

    I bought the camera to help monitor my elderly mother who was unwell when she was on her own or with carers, on several occasions she had a number of falls and dementia issues. The camera’s wide vision helped me see most of mums flat and monitor her movements at all times, It’s excellent microphone and the ability to pick up sound where also invaluable. I was able to see many events, spot when she was in distress quickly and get contact with her immediately to help without being there. It helped to see how she was living and guide me in making sure she was safe and get the right care for her going forward. Great quality of sound and vision with easy to use App great value for money and piece of mind. Thank you
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  • Server Down

    Great app but haven’t been able to use for a couple of days now due to timing out and server down? When will the issue be rectified?
  • Awesome

    Thank you for such a great app, it helps me a lot to keep an eye on my baby when I cannot be close to him. Thank you!!
  • Impressive clarity

    I’m very impressed by the quality of the video this camera has. We got the YI Dome camera as a gift mainly to use as a baby monitor. Impressed how super easy it is to setup. No instruction manual but I assumed the app would guide me. However other non-tech savvy people may have issues knowing how to get started. When I looked up the price to order another for the baby’s room I couldn’t believe how affordable this camera was. I paid $165 for a baby monitor and the quality of the video isn’t as clear or colorful as the YI Dome. Very happy with this product. I haven’t tried the night vision yet but noticed the intercom is pretty loud & clear. I noticed a lag in the video by a few seconds and same with the audio. However I’m just using this for the baby so I can watch him with our babysitter while I’m at work. This puts my mind at ease. I’m already ordering more cameras for the home as we have a new baby. I’ve been meaning to also get a new action camera & after seeing the easy setup & quality of the YI Dome, I look forward to trying the YI 4K Action Camera as well. Looks like I’m a new YI Fan.
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  • Good enough app

    My only criticism is that I wish there was a way u could see the footage when closing the app. Ie having it in a small screen on ur phone while using other apps.
  • Reasonably price cctv

    I’ve been looking for a cctv system for a while but didn’t want to install lots of cameras outside the house so thought I’d try these...I have one outside covering my drive and one inside that covers the front (through the window, not ideal but it works). On the whole I’m impressed with these little cameras, based on price point.
    The app is a little flakey and I have some issues when trying to play back clips (which I store in inbuilt SD cards rather than using the cloud) but on the whole I’m happy with this setup, so much so that I’ll be getting another outside camera in due course. The playback issue I have is that when I select ‘play entire clip’ after watching the motion alert clip, it starts right back at the beginning of the day...try to skip to the time stamp and I reverts back to the earliest time...a little bug that needs ironing out.
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  • SUPER cams

    I am amazed at the quality of the cameras, the various settings for the cams and the cloud service. I had issues with my internet, yet the backup memory cards were uploaded once I was back on line.
    Changing your internet password requires you to physically reset and then rescan each camera. I thought this was a big disadvantage, however I now realize it is actually better security. Only pain would be if installed cams required a ladder to reach them. NOT being able to delete the videos from the cloud is also a GREAT security feature.
    Haven’t tried the last update, but hopefully the ability to fast forward/pause the playback was or will be added. I realize that we all want everything for very little price. Not having this feature obviously did not affect my rating. These cams, the app, and customer service (especially Drew and Tim) are all outstanding. Thank you!
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  • Peace of mind for low cost

    I’m glad I have these. They have really Lear picture quality and are so easy to set up. The night vision is even really good. I like that I don’t have batteries to replace or recharge. The app has a good amount of setting features so you can customize the sensitivity, the microphone and speaker functions, set up times for the motion alerts to be on/off, etc. It also allows me to share my cameras so that other family members can view live footage and get alerts if you give permission.

    I wish the motion alerts were longer than 6 seconds. The motion alerts definitely work great (and sometimes are too sensitive, but that’s adjustable) as they pick up headlights in the street that shine in my front window, my pets entering a room, a squirrel on my deck, etc. We recently added micro SD cards to our cameras and that allows us to go back and review a timeframe where I want to see more than a 6 second clip.

    I have one camera facing out a window and it works great during the day. However, at night, the glare from inside decreases picture clarity significantly and makes the motion alerts sorta pointless since it detects all the movement inside the room instead of outside in the yard. It might be better to buy an outdoor camera if that’s what you plan to use it for.
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  • Cloud subscription do not work and YI fails to refund money

    I purchased the outdoor camera and everything was fine after the free trial. I purchased the 3 month cloud service once and it worked fine. When my previous subscription expired, I purchased an extra 3 month cloud subscription but the app was not working properly. I was charged for a service didn't get, however Apple issued a refund. I attempted to purchase the cloud subscription one more time and the system failed again. I was charged one more time and didn't get any service. Contacted Apple again and they refused to issue a refund after showing them that I was charged. Contacted YI customer service and explained to them the issue. Showed them proof that I was charged for the subscription and they sent me a screenshoot that shows all of my purchase attempts and they showed as null or payment failed. My payment did not failed, they did. I was charged and both Apple and YI are failing to return my money for a service I paid for and didn't get.
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  • Thank you

    My mother was terminally ill. I would worry so much while I was at work not knowing if she was safe or needed help. Also, most of her children and grandchildren lived in Alaska and, even though they visited as much as they could, there was no way to know when she would pass. We are very close and my mom was very much loved by all. When my friend at work heard of my situation she told my of your product. I received it super fast, was surprised I got 2 cameras, was blown away by the ease of setup and my nights away from home were no longer stressful. Then I realized I could share the link to the camera with the family in Alaska and suddenly we were connected. That in itself was so incredible but your company did not charge my family. We had 9 shared links which allowed over 20 people be involved in our mom’s daily life and even share in her last moments including her last breath. Your product and company is so wonderful and we will continue to spread the word of you! Thank you from all of us!
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