YI Home User Reviews

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Leave a Review YI Home
  • Crashes

    Crashes on iOS, I suspect due to ads. Sometimes freezes at start screen and I have to restart app multiple times until it gets to an ad that will load properly.
  • Awesome Security System!

    Allows me to monitor my home live 24/7‼️Send instant alerts once motion is detected and gives a live in the moment view of what’s happening on camera‼️ Has the ability to store recordings on the cloud and keeps seamless recordings on a 30day loop‼️Gives you the ability to adjust the motion activation zone so dogs, pets, kids, neighbors or jogger don’t set it off and send you false alerts it is completely customizable by you and under your control‼️ Couldn’t ask for a better home surveillance system that’s affordable while giving top notch video and sound clarity along with customization options that rival the top $$$ expensive systems on the market. Do waste your money buy some brand name when the quality and dependability is right here at your fingertips ‼️ You have found what your looking for even if you don’t yet know it‼️
    YOU CAN THANK ME LATER‼️‼️‼️
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    Developer Response

    It is delightful to hear such positive words and it’s always a pleasure to serve our users.
  • Very hard to cancel

    These people kept replying to my emails with counter offers and all I wanted to do was cancel a service.
    Not happy with the quality, length of 6 second videos.
    Also one of camera always keeps losing connection at every use so waste if time to set up every day.
    Use your own SD card probably better. Cloud service not good.
    Customer service worse as they refuse to cancel. Just go to Apple subscriptions and cancel from there. You do not need to engage with them. Not happy!
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  • Helpful

    I use this product to keep a watch on my 92 year old mother who lives alone and has a history of falling. I can quickly go to her aid if required. Apart from being able to see if she is doing well I get alerts when she is mobile and I can talk with her. Whenever I’ve had any issues with the app I’ve found that the customer service responds very quickly to put matters right. I lost access to view the cameras on 25th July and had to contact Customer Services again. I followed their instructions and decided to wait 24 hours to let them resolve issues before trying again. I’m now about to retry as it appears to be resolved. I won’t be able to fully test until she wakes up. However it does appear to be back to normal so I am happy.
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  • Upside Down Image In Landscape Mode

    UPDATE:

    Developer says to call them so they can “better understand the problem”. I have spoken to them countless times and sent in countless support emails. I’ve also described the problem in detail in this review. If they don’t understand the problem by now, they’ll never understand it. I’m sure anyone else reading the description of the problem understands it. It’s not really that difficult to understand.

    I have been trying to get them to fix this for over a year but even with many updates in that time it’s still the same problem. Landscape mode only works properly when the bottom of the phone is facing to the right. If you turn the phone 180° opposite direction and the bottom of the phone is facing to the left, the image is upside down. Every other iPhone app in existence works correctly in landscape mode regardless of which direction you’re holding the phone. Other than that, the app is fine.
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    Developer Response

    We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at https://www.kamihome.com/contact so we can help resolve this issue. Thank you.
  • Ads

    Works well overall, camera times out on occasion. New update with ads is brutal though. Advertising with sound and video is pretty painful when you’re trying to check on a crying child in the night, also when you have to skip the same ad twice just to get into the app. Especially when you paid money for the camera to begin with.
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  • Trash app now

    Turned into such a garbage app with ads and never loads
  • Used to be great now just pushes sales

    I’ve had these cameras for 5+ years and they were great in the beginning. Reasonably priced, had SD card slots, easy to set up, could view multiple screens at the same time, free updates, app worked well etc. Now all they do is try to push their paid subscription even when you use a SD card…. They want to charge for playback on your own memory card… (EDIT: they stopped this with the new update) Any new features they have are only for subscription members. They want you to pay to view multiscreen when you didn’t have to before. Overall has gone downhill with the constant trying to nickle and dime over every little function and the app is slow to load.

    EDIT: WORSE now they have added ADS when you open the app on top of it taking forever to load
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  • Garbage

    Used to be good

    Now it has ads which make you wait to see the feed and the app freezes. Don’t recommend.
  • Excellent

    Affordable and amazing camera system and app

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