Leave a Review YI Home
Downgraded Alerts
Yi have just done an upgrade to the app that said it was to ‘fix a few bugs’.
Yeah right. They’ve downgraded the alerts function so you can now only see today’s alerts, not even last nights. You have to buy the cloud subscription for this now.
Arrogant behaviour. Not what I paid for when I bought the camera.Show lessMr.Gumby
Outdoor camera is good; app awkward to use
The Yi Home app is awkward to use especially to manage subscriptions. How come there are no annual plans available via the app in Australia?? When viewing footage from the cloud, can we please have the date/time stamp showing on the screen?Zweeto
Search and save needs work
The cameras work well. The app for live viewing also works well. Though there is no way to look at multiple cameras at once, which is annoying.
What needs help is playback and saving videos. To view previous footage you need to scroll along the bottom of the screen. You can’t search for a specific date/time range. Scrolling back 3 days or more is tedious and when you scroll the image stays still, it doesn’t live scroll like rewinding on any other video does.
Once you have found the piece you are looking for, saving it is in real time. You have to put the app into record and let it play. You should be able to save a section by marking in and out points. If you try to pull the image directly off the card you get a very weird image with a picture in picture and no time overlay.
There is no fast playback like on a security system. You need to watch though endless minutes of false motion to find what you are looking for and again no live scroll forward so if you move on the time line the image jumps to that section.
Bottom line this is not a serious replacement for a real DVR/NVR based security system. It is basically a good baby monitor.Show lesszra1
Good app if only.
I've been using this app for ages and I is brilliant, at least it was at the beginning but the constant reminders and pop ups to get a cloud subscription is unbearable.
You have a choice to subscribe for recoding on the cloud or use you own Micro SD Card. By buying a subscription you all good with no constant notifications, however, if you decide to use an SD Card you get pop ops and notifications everywhere. There's even one where you trying to view you recording and you get this big banner at the bottoms pestering you to get a subscription.
When I first downloaded this app, there was only a shop page where you could select to and subscribe to cloud recording, and now it's so in your face that I'm actually considering moving to a different system.Show lessProjectMyst
Cameras are nice. App needs work
This is a review about the app and not the camera. I like the camera but the app needs some work. First I will state the good parts. The app allows you to turn off the IR lights without turning off the IR cutoff filter. It has a 6 second cloud storage on activity detection. The camera loads pretty fast. You can add additional security via PIN number and it supports Touch ID. You can select activity area for motion detection.
Now, the bad parts. The motion sensor on lowest setting is still pretty sensitive. The app only supports custom activity area for up to 2 cameras. My third camera doesn’t even have an option for activity area despite it being the same model as my other cameras. The notification icon will show old videos that are not deleted every now and then. It doesn’t support auto orientation.
I can live with most of my negatives. However that first one of being restricted to just 2 cameras for activity area really renders my third camera obsolete as I get too many false positives to be useful.Show lesscabbit007
Excellent Baby Monitor
We have two Yi Home cameras that we use as a baby monitor.
The reason we chose them was initially for one simple reason - you can turn the status light off - meaning the camera can give you night vision without shining a light in your baby’s eyes.
I have to say I am very impressed with the quality of the camera. The video quality is excellent (we have the 1080p dome camera) as is the quality of the night vision.
We didn’t bother paying for cloud storage as a cheap SS card does the trick for our use case. This means we have not had the problems with playback that some have mentioned with the cloud service.
The mobile app works very well - I find it easy to use. The main issue is a slight lag on the video feed - but unlikely this is an issue with the app.
The only addition I would really like to see is for the mobile app to support simultaneous live streaming of multiple cameras. This is possible on the desktop app but not the mobile app.
As a parent looking after two kids I have two cameras in my house. I want to be able to move around the house whilst the kids sleep (hence the mobile app), however I currently need to carry TWO mobile devices with me, one for each camera feed.
Why not just let me have two live feeds sent to my phone??
Other than that I’m very happy and have recommended this to friends who are also happy.Show lessSimon C Watts
Good camera, sub-par service
Camera quality is good and works reasonably well. However the app has issues - I made an accidental purchase due to a glitch, and customer support was difficult to work with and slow to respond. It took 3 weeks to get an answer to a relatively simple billing issue. The issue is resolved now but the situation left a bad impression on me - I’m not sure if customer service is lacking staff or resources but Yi needs to focus on that if they want to be a leader in this space.Show less[sm]
Great camera could be better
I love the outdoor cameras and have several on our house as well as some Yi cams inside. The outdoor cameras will beep at a person walking near them and is a great safety feature as it lets the person know there is a camera looking at them. The only downside is the expensive cloud storage and the issues I had setting up cloud storage for more than one device. I have about 10 of these and would need to have 10 different accounts to set it up properly. Maybe this is corrected now but when i tried it was as stated above. I have had one outside camera fail but it still lasted nearly a year outside in a very rainy area and fully exposed to sun.
There is NO IPAD app and it is very annoying that I cannot view the cameras on my ipad or computer. Other camera manufacturers are catching up with Yi! Such as Wyze and have surpassed them in the software category. I still like the Yi! Cams but there are issues that make me want to find something better.Show lessYi-meh
Revised App is Better
It seems that updating the app has caused problems for me. All the time I have had the camera and they app, the alert came immediately after motion detection. Then a few months later I stopped getting alerts upon motion detection. I reached out to support who advised me to delete and reinstall the app which actually worked. A week later again no alerts on motion. I don’t know why these guys can’t get it together. This is annoying. The only reason I purchased is for the motion alerts in case someone enters my apartment. Without this it’s worthless to me.
*****Update: After rebooting camera notifications started again. I was concerned because I have had absolutely no problems with the app or notifications in months maybe even close to a year.Show lessAlken2
It’s ok but it has some issues!
I’ve held off reviewing this app as I believe an app shouldn’t be reviewed until it’s been used for a given amount of time, in my case that’s two weeks.
I recently purchased and installed the Yi 1080p outdoor WiFi camera. As far as the camera is concerned the picture/video quality is amazing both during daylight and and under infrared and is definitely 1080p, the app however is a different issue! To cut a long story short the alerts system works well and notifies me of any activity but the actual clip of the footage isn’t always available to view. The cloud storage service is intermittent even though I’ve set it to constant recording mode, I have many gaps when I watch footage from the cloud. Also I often have problems with the app not communicating with the camera, I’m not sure if this is a network problem on my part but I’ve tried everything possible to solve this, I’ve even gone as far as too install a WiFi extender which is within three foot of the camera installation.
Overall the Camera is an amazing product but not short of technical problems which will hopefully be resolved over time.Show less76Archer
