IPSY User Reviews

IPSY: Personalized Beauty
IPSY: Personalized Beauty
Personalized Beauty Discovery, Inc.

Reviews Summary

Top reviews

I’m a NEWBIE

Love this app and I’ve gotten 2 glam bags and 1 glam bag plus so far and I’ve absolutely adored everything I’ve gotten! I’m a mom of 4 daughters so this is MY treat to myself every month or sometimes more than one a month lol! We deserve to feel good about ourselves and it’s not selfish to splurge $12 on something that will boost your confidence, introduce you to new products and to a whole lot of women just like you! I only gave 3 stars bc while I LOVE IPSY, the products they send me, I honestly feel their customer can’t be topped but the app 🤦🏽‍♀️🤷🏼‍♀️ gives me sooooo much frustrations! Sometimes it will just kick me off and in the middle of the night when I’m up bc my kids have woken up and can’t go back to sleep the app won’t work at all for maintenance reasons and I get it’s easier to do that at 3 am but couldn’t they say our server will be down between ?am and ? Am??? Also whenever for example your shopping for add one and you want to learn more about a product you can’t go back when your done to the page you were originally on, I have to go alllll the way back to their home page and start over and it’s frustrating and doesn’t encourage people to buy anything when they literally have to keep doing all this extra annoying work to order. Other than the few issues with their app I LOVE IPSY and I promise you will too
Show less

Annoyed

I first downloaded the app because I was very excited and just got into proper makeup I went through the whole quiz bee excited just to find out you have to PAY for a membership and it doesn’t ship to Europe I am very disappointed

Super fun!!

I love make-up!! The coolest part is that you can set up your account for what kind of make-up you’re interested in the most, that way you’re never disappointed with what they send you.
I’ve loved everything I’ve received from Ipsy. If you download the Ipsy app then you will see what they will be sending out to you. You can also buy add-ons that are priced really cheap.
I started out getting the cheapest bag and now I’ve upgraded to the deluxe. I’m excited to see what full-size products I will get next month. You can’t beat spending $25 a month and also get free shipping for the name brand full size products they’re sending you! I was tried of spending over $100 on make-up at high end make-up stores and then getting tired of the product. With Ipsy I get to try out so many products and it makes it super fun with the variety that they send you that you never thought you would like and you end up loving it.
Also, if you love the product they send you then you can go on Ipsy and get that product at a discounted price!! Try it out!! It’s so fun!! You won’t be disappointed!!
Show less

Best quality for the best price

I’ve been an Ipsy customer since September 2019. At first I started out with the standard Glam Bag but after noticing the high quality products, I immediately changed my subscription to Glam Bag Plus the following month and I’ve been soooo happy with it! I love being able to edit my beauty preferences so I can try out new products and tools. I cancelled my Birchbox subscription for this instead. Ipsy,unlike other monthly beauty boxes, really gets to know you through your beauty preferences and product ratings! Since upgrading, I’ve received high quality brush sets, full sized skincare products, and full-sized makeup that probably would’ve cost me hundreds of dollars at a time! I’ve found some amazing staples to add to my beauty regimen, and love trying out high end products before spending $$$ on something that doesn’t work for me.
I just signed up for the Glam Bag Ultimate and can’t wait for my May shipment! I trust that Ipsy has my back when it comes to delivering products unique to my preferences.
Don’t waste your money on anything else. If you don’t know, now you know, Ipsy!
Show less

Love ipsy so much! Have a few tips about the app

I love ipsy! The products, the customer service, and having an app to play with is awesome! I really enjoy being able to see what I’m going to get and I LOVE being able to choose a product each month! Being able to participate in the products I’ll be getting while still having the element of surprise is wonderful! I also like that we can update beauty preferences at anytime if we have changes in products we are/aren’t interested in getting! I love everything about the way ipsy works! The only complaint I have is not having a back arrow on the app whenever I’m looking at the products I received or when looking at products I want to buy; instead I have to go to the bottom of the screen and click on one of the icons to go back and it takes me to the home screen instead of just back a page. I know this is something minor but it is frustrating when I have to start over again each time I want to look at different products! This is just a suggestion of course, but I think all ipsy users will love it!!! If you are contemplating wether or not to get ipsy JUST DO IT, ITS SO WORTH IT!
Show less

Fantastic but with a few minor flaws

I adore pretty much everything about Ipsy. Their products, customer service and their app. It’s very easy to use, full of great content and such a convenient way to manage subscriptions and to shop for beauty products in general. My only major issue is that fairly frequently the back arrow to return to the previous screen disappears so you must then choose from the menu at the bottom and go from there to return to the desired page. This can mean clicking back through several screens and while not super time consuming it is pretty annoying. My only other issue is that in the Shopper section (where I spend far too much time and money) products are sometimes missing part or all of their descriptions. Usually this is only mildly inconvenient as I can just go to the product’s company website but occasionally there are some major blanks. For example, while shopping for Nails, Inc. products over half of the polishes had not only no description, they didn’t even have a name. A few were just labeled “Nail Polish” with a pic but NO other descriptive info (except about the company in general) and some (about half of the 66 polishes) were even called “Shopping Bag.” 😄

To be fair this is the first time I’ve seen this level of missing information but I felt it was worth mentioning. But again, overall it’s a great app I use at least daily and definitely more often than nearly all of my other apps, particularly for shopping and/or beauty products.
Show less

In love with Ipsy!

I’ve just started to receive my glam bags, and the products are fantastic! Some of them I had not heard of, but are making a huge difference to my skin. I actually thought my skin was great until I used the products. Especially love most items i ha e received are vegan as well! Knours products for the skin are absolutely beautiful. I’m upgrading to get full sizes now that I see the beautiful quality. Do yourself a favour and just get started! I look forward to watching the progress of my bag being made and sent out. So exciting when it comes! Thankyou Ipsy!
Show less

Canadian Friendly

Sample bags are great . But for everything else sold by Ipsy is not Canadian friendly as they won’t ship to Canada . That’s the most disappointing thing about Ipsy .
Especially when they advertise other products they sell on their site and rub it in Canadian faces by continually to advertise in which they can’t purchase.
I’ll pay for shipping.
Show less

LOVE IPSY DONT EVER GET RID OF IT

I enjoy doing makeup and I love any beauty products. If you’re the same, get Ipsy. For the small glam bag you pay 12 dollars a month. And it’s not a scam or anything, you can stop anytime. This is my first time with Ipsy, I haven’t even gotten my first glam bag in the mail yet, and I already love it! You can even shop on the app it’s not just the glam bags. In the small glam bags you get five items that add up to fifty dollars or more! It’s really fun when you keep it a surprise and not look at the items your getting in your bag. Also, it’s SUPER fun when you do the little quiz. When you get the app it has you take a little quiz of what makeup and beauty products you like the most and how often you want to get them. It also asks what beauty stores you shop at and what stores your interested in trying. The only thing is that I wish the small glam bags were 10 dollars a month again. And omg I love that you get a different little bag each time! It’s so much fun. If your thinking about trying Ipsy I definitely recommend getting the app!
Show less

I LOVE IPSY time of the month!

Every month, I start paying attention to the mail like crazy waiting and hoping for my package! As a stay at home mom, it’s the one thing that I have to look forward to that’s just for me!!! I started a long time ago with just the Glam Bag, then moved on to the box, and now headed to the ultimate thing that’s new! I’m sooooo excited! The crazy thing is though, is I barely even wear makeup because I have nowhere to wear it to anymore AND I live in Florida, where as soon as u step outside it just melts right off! 😞 I don’t care though, it’s still so so exciting for me to get it every month! It’s like having Christmas or my Birthday every month and I’m lovin’ it!! Yay!! I tried Birchbox years ago when a friend got me a subscription as a gift and can honestly say that I love Ipsy sooooo much better! Keep up the great work Ipsy! Oh! The only advice I would give....is to pay a little bit closer attention to the beauty info we give u guys because it seems like a lot of us get things we specifically state we don’t want.
Thanks again Ipsy!!
Show less

Alternatives to IPSY