Leave a Review Root
Awesome!!
Looked at Root insurance about a year ago and they were not in my state (Kentucky). This time, they were though! When first signing up, I had an issue with setting up two drivers. Customer service was very responsive and got the issue resolved. After 3 weeks, we got a quote. The rate Root offered was great! The rate with Root is saving us $320 a year over Liberty Mutual and we got higher coverages like $50,000 Personal Injury Protection and no deductible compared to $10,000 with and a deductible with Liberty Mutual. And, we no longer need to pay for AAA since roadside assistance is included!
The Root app is so easy to use and we were really happy to see that if we need to make any changes to our policy, we can do so right in the app and see how it affects our rate. I can’t say enough good things about this app and company! I also sent an app suggestion to them and got a very quick and friendly response! Considering the price, benefits, and exceptional customer service, I have a feeling we will be staying with Root insurance for a very long time!
Root has certainly gone above and beyond in finding ways to put their customers first and treat us like an insurance company should! I will definitely be referring other customers to Root and highly recommend them for auto insurance!Show lessthebulder
Developer Response
Aw! We love to hear stories like these! Thanks for sharing, thebulder! 😍Great app with an awesome concept.
Been using this app for maybe 2-3 weeks now. There are pros and cons but definitely a lot more pros than cons here with this app. Let's start with what I liked first and then what I did not like.
Pros: Safety and driving score feature measuring Consistency, Time of Day (Safe Hours), Braking, and Turning. This all has helped me with my driving behaviors and with road awareness. Another thing I like a lot is how easy it is to enter information into the app to start up. Referral bucks are awesome too. The best perk? The potential savings on car insurance alone.
Cons: I wished there was a way to signify that you are either a driver or a passenger so it doesn't affect your scores. My braking score got affected because of this alone. Like a switch would work or a popup asking if we are a driver or a passenger. Granted, there should be a two-factor authentication to prove that we are the passenger incase anyone tries to commit fraud. There are times where I think my scores aren't being measured properly too. Also, another thing is that the system glitched on me when I tried replacing my vehicle as I just got a new car. It would say my current VIN on my car would be the old car's model instead of the new one.
Edit: Found out after driving for 3 weeks with a 10/10 score that I didn't qualify. Feels bad, man.
Overall, an excellent addition and it is definitely a great innovation to the auto insurance game. Thanks, Root.Show lessFrompatotx
Excellent Insurance Company (Recommend)
I had a hard time because of few incidences I had on my driving record. I was paying $315 from my previous insurance and they said thats the best they could do 🙄. But my driving is good. My friend recommended this insurance to me and I downloaded the app thinking that it will be a scam like the others drove it for couple weeks and baam I had my quote yesterday and I am paying a little over half of what i was paying before. I was so amazed because The previous insurance made me think that i would be paying that much for rest of my policy no matter what insurance i will have. I still cant believe i am paying this low it made my life SO MUCH EASY thank you Root .I hope nothing changes and its true like it is. And by the way Root need to be advertised more a lot of people in Canton dont know about This insurance. I mean i told friends and family but its not enough i feel like there should be more advertising on this insuranceShow lessDullyrauf
Great insurance
I have never ever written a review for anything.
I had to write this review as I am very satisfied with my experience with root insurance.
As a 20 year old male insurance can be quite expensive. Modern insurance companies mainly quote you on your age, credit score, gender, and marital status.
Not Root, root actually quotes you more so on how you actually drive.
I started my test drive with root insurance and after a few days I received my first score and it was a 10/10. I was surprised as I didn’t think I was that great of a driver but I knew I wasn’t bad. About 2 weeks later I received my quote and was very satisfied with I received.
To put it into perspective I was using progressive and had basic liability and a $500 deductible for comprehensive and all my other coverages were basic as basic could be for the state of KY.
I was paying $190 a month for basic insurance!
With Root I am now paying $167 for almost entirely the max coverage you can get.
I have $100 deductibles and max coverage.
I even have the rental car coverage.
For $167 a month for a 20 year old male? That unbeatable. I went from paying $190 a month for legal minimum coverage to $167 for almost max coverage. Liability was about $100 a month but I wanted more.
I am very happy with Root and will be forever a long happy customer with them.
I am so relieved to actually have great car insurance at such a great rate.
I will be referring Root to everyone.
Thank you so much Root!Show lessevanlang
