NMAC Account Manager User Reviews

NMAC Account Manager
NMAC Account Manager
Nissan North America Inc.

Top reviews

Bring back the push button please!!!

I love this app for me it’s a life saver, easy to use which is a huge plus! But the recent update took away the push start button! That had to be my favorite feature cause I bought my car for the feature itself!

I’m a simple kind of woman and I loved that feature and would greatly appreciate if you put it back in the app!

Thank you for making my life easier!
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Good. Could be better.

I had 3 cars financed through NMAC and use this app to pay payments. I have one very annoying issue with this app. Not sure why the app is stuck in portrait mode. I use smart keyboard and have to detach the keyboard when use the app because of this issue. I understand for iPhone app to be in portrait mode, but iPad app should be able to switch to landscape mode.
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Not impressed

Just financed with Nissan for the first time. First it took FIVE WEEKS to get any mail with an account number on it so I could even use the app in the first place.
This morning I made my first payment. This app is ridiculous! Took 3 tries just to log in because it took so long it gave me an error. Finally got in and had to enter my bank info which took another 5 minutes because every time you navigate to a different page it loads for a full minute. Tried to add some extra money to my minimum payment but of course when I hit the Slide to Pay it again took so long to load it kicked me out. Said screw it and just made the minimum which finally went through after AGAIN taking forever to load.
This app was updated last week for bug fixes and the first time I attempt to use it this is how well it works? I am not ordering checks just to pay a car payment. I’ll refinance my loan first before I deal with this crap every month for 6 years!
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Better login features

I wish the login feature was way better. I’ve gone through 5 passwords due to the app being down or not being able to “accept my password” due to malfunction. The app needs to stop breaking down or add a fingerprint feature for the password. Other than that the app is fine to pay my bill.

Works for me

I just downloaded this because I didn’t want my payment to be late. Signed in, added new bank, scheduled payment in about 3 minutes.. accepted and signed out. No issues.

Nissan online anywhere is horrendous!

I pay everything online including my nissan vehicles. So far our company is on our 9th vehicle from nissan. They were never a great online experience but for the last four months of 2019 and so far the first two months of 2020 they are absolutely horrible to sign into! I can never sign in without the Nissan forcing a change in my password! The web page no longer works on my iPhone. It is horrible going in to pay on two vehicles!
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This app is GREAT !!

This is app is fantastic!! It shows you everything you need to know to keep up to speed with your car loan. It displays the days you have until your next payment is due, how much you’ve placed on your principal balance and interest balance. It shows the total payoff amount too !! It even allows you to make payments, it’s as easy as Sunday Mornings!

This app is well organized and makes having a car loan alot easier! Everything is displayed in front of your eyes. No need to make calls or hassle through mail to find anything, when you have this app at your fingertips!
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Great app!

The app is a lot more convenient then the website. Really easy to use. I downloaded the app, logged into my account, and made my payment in less then 10 minutes. After closing the app and reopening it requires you to put in your password again which I like because I don’t want anyone easily getting my info easily if my phone were to be stolen.
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Website and App both have issues

For the last 3 or 4 months I have had issues with their website. sometimes it’ll log me in others times it won’t. So I decided to see if there was An app to pay our bill. I found this one and downloaded it but using our same login it still won’t log me in. Very frustrating to say the least.

BS

Every time I look up the site is down or there’s an error due to technical difficulties. I am so sick of this crap! I cannot wait to trade my 2019 for a company that has their act together because this is ridiculous and clearly the biggest mistake I’ve made this year purchasing a car from a brand that can’t get it together. Never mind the actual website is down as well. I’m not calling to speak to someone when I should’ve been able to get an answer on the site.
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