Absolutely appalling
I cannot believe that a company this big cannot make a decent app that functions. I was excited to find out there was a mobile app to make payment convenient, but it’s been well over a month now and I have never been able to log in. I continuously receive the error message that so many others have mentioned, even after closing the app, deleting and reinstalling, and changing my password. Unbelievably frustrating. The website also caused me some problems and booted me out when I tried to make a payment, but it seems to have worked at last.
Get on this, Nissan. Completely unacceptable.
Get on this, Nissan. Completely unacceptable.
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Error login
I downloaded the app so I could easily access my account to make payment, however I can’t login with my existing information as described, When I tried to register for an account it said the information is already being used, I don’t want to create a separate login for the app when I have one already for the website. Please fix the login error so I can use the app and update the rating.
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Not great
When the app actually works how it’s supposed to it is a great way to make payments without having to log on to a pc but the problem is it only works once every six months. Everytime i log in i click on the remember me button but it never works when i come back the next time. The app always has an error when you login so essentially it is useless and you have to use a computer which is what I am trying to avoid doing in the first place. How is it that you update the app regularly with “bug fixes” if it’s the exact same broken app with no changes whatsoever.
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Too many bugs
The app is easy to navigate, IF you can log on. I try logging on bout once a day and it always has an error message. So at this point if it ever lets me log on i just make my payment then and there because i dont want to end up late or missing a payment because the app just does not let you log on. I thought they fixed it but apparently not.
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App Error
I’ve never had issues with this app since my purchase in July of 2020, but all of a sudden it has started popping up an error which won’t allow me to login. I had to reset my password just to log into the website from the nissan financing website instead of the app. I’m going to try to delete the app then redownload. Hopefully it works, but if not please get it together lol.
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Will not let me log in now for over a month.
I used to use it all the time to pay my care note. These past 2 payments though I had to go on my computer and not the conscience of my phone. The app, even after being updated, will not let me log in. Tried changing my password, updating app, restarting phone, etc. Nothing is working. This app seems to very poorly kept, and no assistance with customer service either.
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Great when it works
In the beginning this sign was great. However lately there has been a lot of glitches in the system. I am unable to make my payment through the app I always have to login online now. I’ve tried deleting the app and re-loading it. I’m still having the same issue. It’s just not working properly.
Log In Error
I generally enjoy using this app- log onto it several times a month. However, much more often now I keep receiving this error message “ Sorry an error occurred that caused your your transaction to be cancelled. Please try again.” This at the log in page. I am unable to report a problem on that page therefore I decided to report it here. The app itself never really gives me any issues. I think it’s pretty straight forward easy to navigate. No hassle. I did like the “push to start” button that was there before but that’s just me being picky. now. Please reach out to me in regards to this matter. I want to ensure my payment go out on time!
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Zero Stars
Latest update gives error and does not let me login. I can login on Nissan Finance website. I deleted the app, hard reset the phone to clear cache, logged onto the Nissan Finance website to change the password. I downloaded the app again and it still doesn’t let me login. Please fix. Also, app support does not link to a developer page, it takes me back to the Nissan Finance login page. Useless.
Using original iPhone SE latest update 14.3
Using original iPhone SE latest update 14.3
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Face ID/ Touch ID needed
I just use this app to pay a car payment and check due dates of said car payment. It’s 2020 and everyone who uses an iPhone either has the Face ID or the Touch ID option. The UI could be better on the settings side but I don’t really care about that. All I really want is Face ID/ Touch ID so I don’t have to type my ridiculously long password every single time I want to check when I need to pay my car payment.
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