Needs some major bug fixes
There’s so much wrong with this app it’s unsettling. Can’t even log in half the time. You have to re enter your log in every time. The app resets randomly and changes your reoccurring payment and completely removes it almost resulting in a missed payment. Then when going to make a payment or set it up the app kicks you out. It’s just beyond frustrating. It shouldn’t be this hard to make and maintain an app.
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Simple and easy
Been using this app for aboot a year now and everything is pretty easy to use and super simple. Only thing I wish is I could Face ID but other then that I like it.
Horrible might as well walk over to the Nissan headquarters instead
Horrible better trying to access through your computer and even better yet send a paper check and still would be better than this poor excuse for an application. Nissan makes multiple of millions of dollars per year but cannot fix just one little bug. Might as well take this app off the App Store.
First time buyer
My first time financing with Nissan and i received my account information very quick. App was easy to navigate. When it came to adding back account it did not give me trouble.
Was great, now gone.,
I had this app on my phone for the last five years. I got a new phone and downloaded the latest version… but it won’t download, or show up as an app on my phone. Every time I want to log into account, I have to go to the App Store and search for it, open it and use it one time only from there. The app never download to my phone. Have no idea what the problem is.
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Nothing happens when I click the login button on the app.
I used to schedule my monthly payments on the app till couple of months ago - but of late , nothing happens when I click on login; it does however, allows me to register which makes no sense because I am already registered. I am surprised this has not been reported as a production issue - I am a software engineer by profession and can identify a bug in the app. This app is definitely not fit to be rolled out to live public yet.
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It’s now worse
I don’t now how you could make the app any worse but somehow you did. Now instead of logging in using the app it takes you to a browser login. What is the point of the app! Jesus have you guys like ever used any other apps ever. Your app is terrible, the lead should be tar and feathered and you guys should have to use blackberries until the end of time.
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Apparently Nissan doesn’t care
I’m sure all apps have their share of bad reviews but this one certainly seems to deserve them. When I first got the app and set up my account it was a bit of a run around but I got it figured out. After the latest update it’s utter garbage. Why do I download an app to have it take me to my web browser to log in? If I want to use a website to do things I can use my pc. If I could give less than one star I would
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You might get to log in once
The first time you use this app, from reviews I have read, you can get in and do what you need to do. This was also my experience.
From then on, good luck. Your saved password won’t work. Resetting the password won’t work. Now it doesn’t even find that my email address is associated with an NMAC account.
My advice: if you use this app, set up recurring payments the first time you use it, and don’t expect the app to ever work again.
It is just pathetic that a car company as big as Nissan can’t make an app that can even be logged into twice. This fact alone has made me never want to purchase another Nissan!
From then on, good luck. Your saved password won’t work. Resetting the password won’t work. Now it doesn’t even find that my email address is associated with an NMAC account.
My advice: if you use this app, set up recurring payments the first time you use it, and don’t expect the app to ever work again.
It is just pathetic that a car company as big as Nissan can’t make an app that can even be logged into twice. This fact alone has made me never want to purchase another Nissan!
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Horrible
Can’t give zero stars, but would if I could. Absolutely disappointing that a major car company would have this terrible of an application. Exactly the same as Nissan’s website, this app makes you wait for an ungodly amount of time to login, which in turn makes you want to rage quit trying to MAKE A CAR PAYMENT, which then creates more of a chance for Nissan to ruin your credit or come after you with “late payment” threats.
Seems pretty unethical to attempt to create a cycle of this type in which the consumer is left high and dry. Fix your app, Nissan. Your cars are nice, but this app, along with your finance website is extremely disappointing.
Seems pretty unethical to attempt to create a cycle of this type in which the consumer is left high and dry. Fix your app, Nissan. Your cars are nice, but this app, along with your finance website is extremely disappointing.
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