Leave a Review CWTSato To Go
Great app!
I really like how I can find alternate flights when I need to! I can also see the weather info for my destination and updates of flight changes.Allibed
Use the app!
If you travel for the service and don’t use the app your missing out. It makes the trip so much easierNickname?really
Doesn’t work at all
This app should be in beta. It still doesn’t work or enter you confirmation number. Actually nothing works. None of your data is saved, you have to constantly login as if it was the first time, and more. This app needs to be taken down and redeveloped. Someone didn’t do their RND for the customers experience.Show lessJagshookup
Trash
Been using apps since there was an App Store. This is the worst ever with no close second. CWTSato doesn’t care, because they have a monopoly on a captive audience. Passwords expire every 3 or 4 nanoseconds and reset links only work sporadically. Disabled account regurgitate. Login always a painful experience. No Face ID or fingerprint login. Lastly, if I had any choice, I’d never trust CWTSato with any of my PII if I had a choice. BTW, this doesn’t even address how bad of a travel agency they are. That’s for a different review.Show lessRJF351
Never knew of this app
Idk how I never heard of this app, from other soldiers or the other times I’ve flown through using SATO. This makes everything so much easier. Especially when on orders. Streamlined and really, the less additional paperwork you have to manage while managing flights and Rut like the better. I’ve rated 4 stars because I haven’t gone throughout the entire app- all uses. for what I’ve needed it’s been great, however an “excellent”/ 5-Star would need more time to “explore the app”Show lessMe68447895
App doesn’t work
Using a new iPhone 11 the app. no longer works. It tells you there was a problem and to contact customer service.
It was useful while it lasted!Engineerguy7
Handy to have after all the work
I may be the outlier in this case but my trip through CWT SATO did not pop in the app. I had to manually input every leg of all my flights and my hotel reservation. Once it’s all in though, the info is very good to have on hand. It does however log you out almost every time, and typing in the complicated DOD style passwords on a phone is not very convenient. If this app could save your password and enable Touch ID or facial recognition, this would be MUCH MORE useful in an airport, one handed, on-the-go situation.Show lessDanogmen
Complete waste of time
I just spent 30 minutes logging in. 30 minutes! I have an account, but forgot the password. So I changed it using the process. It didn’t work. It said it took the new password, but the new password would not work. I believe I tried to change it to one of my past 10 passwords ( HELLO! I’m changing the password because I forgot it, so how am I supposed to know my last 10 passwords in order to choose something different?). It said the password was changed successfully, but it was not. When I finally tried something completely different, it worked right away. At which point I found out that my CWT account is actually under an old email, because the account says I have no travel. So I repeat the process for the old email address. After all this, the app just directs me to the airline’s web site to make a flight change. I needed to change airlines. Thanks for nothing CWTSato. I will be using the individual airline apps from here on out.Show lesspassword change NOT successful
Needs TouchID and Better Login process
Once you are in the app, very handy to have flight/car/hotel info all in one place. But the login process is overly cumbersome (IKR, “first world” problem). Needs a TouchID login that gets you straight to trip info, all with one hand....which is exactly the scenario walking thru the airport trying to remember your flight info, which rental car company that the Gov’t foisted on you, and what hotel you are staying in. But today, you have to open the app, hit login, then agree to go to actual website (outside of the app), type in your email address (overly long for DOD employees) and a complicated password (two-handed job unless you want to keep making mistakes), then back to app. Just give us automotive jump to TouchID and be done with all that foolishness.Show lessJoshKennedy4911
Step in the right direction
Thank you for making this app in the first place! It is convenient to be able to access the info on the road. One item that came up while using the app while traveling was that I didn’t have network access, and the app completely stopped working. I’d like to suggest to at least keep the last know itinerary items on the local device. Thank you!Show lessTfyoder1
